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Mercure Antwerp City South

4.0 star property

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Photo gallery for Mercure Antwerp City South

Minibar, in-room safe, desk, blackout curtains
Breakfast and lunch served
Exterior
Superior Studio, 1 King Bed
Breakfast and lunch served

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Pet-friendly
  • Room service
  • Air conditioning

Explore the area

View in a map
Desguinlei 94, 2018 Antwerpen, Antwerp, 2018
  • Place, Diamond District
    ‪5 min drive‬
  • Place, Antwerp Zoo
    ‪6 min drive‬
  • Place, Antwerp Market Square
    ‪6 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
Crowne Plaza Antwerp by IHG
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,002 reviews
The price is €95
includes taxes & fees
9 Nov - 10 Nov
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About this property

Mercure Antwerp City South

Hotel with a restaurant, steps from deSingel International Arts Center
This hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center. Housekeeping is available on request.
Mercure Antwerp City South offers 210 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Antwerp City South, you're just a quick walk from Ring Road. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Steps from deSingel International Arts Center and 6 minutes by car from Antwerp Zoo
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A health club, a terrace, and a vending machine are also featured at the business-friendly Mercure Antwerp City South. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Antwerp hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 10:30 AM.
Hugo's restaurant - This restaurant serves breakfast and lunch.
Brasserie Gozo - This brasserie serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 10:30 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Gozo
  • Hugo's restaurant

Things to do

  • Bicycle rentals
  • Health club

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (201 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Ramada Antwerp Plaza
Ramada Hotel Antwerp Plaza
Ramada Plaza Antwerp
Antwerp Ramada
Ramada Antwerp
Ramada Plaza Antwerp Hotel Antwerp
Ramada Plaza Antwerp Hotel
Mercure Antwerp City Antwerp
Ramada Plaza by Wyndham Antwerp
Mercure Antwerp City South Hotel
Mercure Antwerp City South Antwerp
Mercure Antwerp City South Hotel Antwerp

Mercure Antwerp City South Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 205 out of 644 reviews
Rating 8 - Good. 285 out of 644 reviews
Rating 6 - Okay. 104 out of 644 reviews
Rating 4 - Poor. 32 out of 644 reviews
Rating 2 - Terrible. 18 out of 644 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shira Noor

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

6/10 Okay

SEBASTIEN

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

karapet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Paul

Stayed 2 nights in Mar 2025

10/10 Excellent

Ayub

Stayed 2 nights in Sep 2024

10/10 Excellent

YUKI

Stayed 1 night in Aug 2024

10/10 Excellent

YILMAZ RAGIP

Stayed 1 night in Jul 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service
Bathrooms need some refurbishing, maybe change the bathtub to an Italian shower?
Stayed 1 night in Jan 2024

4/10 Poor

Larry Nolan

Travelled with partner
Disliked: Property conditions & facilities
Sewer gas smell on 8th floor
Stayed 6 nights in Oct 2023

2/10 Terrible

Will

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID AT ALL COSTS!

Shambolic, Rude staff, No cleaning of my room, no replenishment of water. No clean towels despite asking.
Stayed 2 nights in Aug 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Helpful staff, very comfortable family room and great breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Imran Nazir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant and good night sleep , only in breakfast not much options,
Stayed 1 night in Apr 2023

8/10 Good

Goncalo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The cashier at the bar was unpleasant, unmotivated and uncooperative regarding meal options. Everything else was fine.
Stayed 1 night in Apr 2023

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This was our second stay at this hotel, it has been renovated since last time and it was absolutely amazing, we had a great stay, got a complimentary upgrade and received great service from the staff. Highly recommend this hotel when staying in Antwerp.
Stayed 2 nights in Jan 2023

10/10 Excellent

Brent, OSHAWA

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep like a baby

The room is great. I skipped breakfast which is outrageously expensive although it is the same as in the Ibis budget. Breakfast was outstanding until 2021. I'll be back.
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean & good restaurant.

Hospitality was overall were good. Although I must say I didn't really feel that welcome or seen at all. When I checked in, the male staff member was occupied with what I assume was friends. And kept chatting a little even though he attended me. Then after flickering keyboard and tapping the mouse several times he took another guest in between. I let all of this happen because I was not in a hurry, environment is very nice and clean. Then he excused himself to me, saying "those people are a little bit special". Okay, the second after a guest leaves its okay to trash talk? Female hospitality worker was completely opposite, service minded and have manners that few others do. Elevators are a prank, we didn't get stuck or anything like it. But during our short stay we had several comments with other guests as well.. Housekeeping raises the grade by itself. 10/10
Stayed 2 nights in Nov 2022

2/10 Terrible

Geannetta

Stayed 4 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Adan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The room was very big we've booked hotel very late easily checked in there was free parking the carpet in the room could do with cleaning the hotel is very close to the Motorway staff are friendly and polite didn't have time to use amenities.
Stayed 1 night in Mar 2022

8/10 Good

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant, bar and rooms are very easy to find, good structure... We don't like the black furniture in the room, because with the very little lights, it's difficult to find everything. Parking on site is expensive!
Stayed 2 nights in Oct 2021

8/10 Good

laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2021

10/10 Excellent

Jalil

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know there are challenges in Antwerp - but the hotel staff were great, organised and helpful and we enjoyed our stay there thoroughly
Stayed 3 nights in Jul 2020

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