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Holiday Inn Express & Suites Asheville Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Asheville Downtown by IHG

Indoor pool, outdoor pool, pool loungers
Exterior
Free daily buffet breakfast
Property amenity
In-room safe, desk, laptop workspace, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
42 Tunnel Rd, Asheville, NC, 28805
  • Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • The Orange Peel
    ‪2 min drive‬
  • Asheville Mall
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 74 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 32.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (1564)
The price is €88
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

About this property

Holiday Inn Express & Suites Asheville Downtown by IHG

Hotel with free breakfast, near Harrah's Cherokee Center - Asheville
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Change of towels is available on request.
Holiday Inn Express & Suites Asheville Downtown by IHG offers 111 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Asheville Downtown by IHG gets good marks from our customers. During your stay, you're just a quick walk from Innsbruck Mall. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
Holiday Inn Express & Suites Asheville Downtown by IHG offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1550 square feet (144 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
No check-in is possible before 3 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Asheville Downtown
Holiday Inn Hotel Asheville Downtown
Holiday Inn Asheville Downtown Hotel
Holiday Inn Suites Asheville Downtown
Inn Asheville Downtown

Holiday Inn Express & Suites Asheville Downtown by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1006 reviews
Rating 8 - Good. 169 out of 1006 reviews
Rating 6 - Okay. 33 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

THE WORST HOTEL STAFF EVER

I usually never leave a negative review, but this was NEXT LEVEL. We came for my daughter’s 18th birthday, for 2 nights. When we arrived, there were 3 front desk staff crowded around the computer, looking scared and confused, checking in a, what looked to me like a homeless man. When I walked up to check in, I asked to not be put next door to this person, as I was traveling by myself with my 3 daughters. After that moment, the staff was EXTREMELY RUDE to me, like I had never experienced before. When we had returned from going out, we came back, and realized we forgot our keys. When we went to the front desk, one of the women was NOTICEABLY smirking and making faces to the other girl. After I got the key, I came to return the extra one, and get their names. The outrageously rude one’s name was S*****na. Shortly after I returned to our room, that same woman called our our room to tell me that someone had a noise complaint. We had barely been back. Out of curiosity, I called the room below. They had not complained, and they just walked in the door. I called back to the front desk, and the other girl said that “people around” were complaining and the front desk called my room and the room next door. After that, someone called our room, and hung up. At that point, I called hotels.com, to cancel our second night. What an INCREDIBLY unsettling experience, and so inconvenient, as we had to pack up and find another hotel for our second night. HORRIBLE!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacquelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet property. Friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Amenities, property conditions & facilities
It was clean and the staff was efficient
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown. Several restaurants in easy walking distance. Clean and welcoming. Free hot breakfast. Worth a return visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Quiet. Room was good size. Great breakfast options.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Stayed 1 night in Mar 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable with great breakfast

Very clean, neat, modern hotel with clean and comfortable room. HVAC fan was rather loud, but functional. Continental breakfast was excellent with wide variety of very good quality foods.
Stayed 1 night in Mar 2025

4/10 Poor

Tatyana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tub has beem broken for months - and yet this hotel still advertises that they have it and charge for it. Presence pf a hot tub was the only reason I chose this hotel over others - and it was broken, as the staff said, for months, with no date on when it will be fixed. This is false advertising.
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Dining options within short walking distance to hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Gabe

Stayed 1 night in Mar 2025

10/10 Excellent

amanda

Stayed 2 nights in Feb 2025

10/10 Excellent

Nakita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Halley

Liked: Cleanliness, staff & service, property conditions & facilities
Would visit again
Stayed 1 night in Feb 2025

8/10 Good

Shekeyra

Stayed 1 night in Feb 2025

4/10 Poor

diane

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was clean and friendly. But, the area of town was not safe. There were many homeless and panhandling on the streets around the location. The area lost power and the hotel as well. There were no safety lights in the rooms or stairwells. The phones didnt work with the power out. Im disabled and out of desperation I had to call 911 to try and get help. The manager did show up scanning the outside hallways with his phone light. If there was an emergency, I strongly feel people would perish from lack of safety lights. Also the elevators certifications appeared to expired months ago. The hotel appears dramatically unsafe.
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area!! Right beside Outback Steakhouse
Stayed 1 night in Feb 2025

10/10 Excellent

flavio, jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautifull property, good staff, lots restaurants around , good peoples, i loved be there and certanilly return.
Stayed 1 night in Feb 2025

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