2/10 Terrible
Gary
Travelled with family
3 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont book this, its not a hotel
Okay, lets be clear, we booked this on Hotels. Com as a hotel, THIS IS NOT A HOTEL ITS A HOSTEL.
The list on Hotels. Com is totally misleading as are the photographs.
I am sure 20 years ago this was a top hotel, it has now been bought by a company, who appear to operate hostels and thats exactly what you get.
The hotel is in very poor condition and desperate for an upgrade. The room we booked for a family of 3 was large, the bathroom was clean as were the bed sheets, but the furnishings and fittings were in very poor condition as was the bathroom.
The room had a fridge, a kettle without cups, tea,coffee or milk. The door lock didn't work but had a suplementary chain and the TV didnt work.
Our bed sheets were left on the bed which we queried, but having booked a family room we were expected to make our own bed.
Parking is 25 euros a night.
The area around the hotel is close to Gare de nord. This area is quite a distance from the center. The metro station at Gare de nord can be reached in about 10 minutes walking. The metro takes about 12minutes.
The area around the station and the hotel is not the best and this is publicised locally.
The station is littered with homeless people and drug users and petty crime is rife.
We were advised not to walk back from the metro to the hotel after dark by metro staff, unfortunately we were late and this made for a very uncomfortable walk back to the hotel.
The staff are not knowledgeable about the area, and lack politeness.
Gary
Stayed 1 night in Jul 2025