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Novotel Budapest City

4.5 star property

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Photo gallery for Novotel Budapest City

Front of property – evening/night
Executive Room, 1 Double Bed | Room amenity
Meeting facility
Meeting facility
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Pet-friendly

Explore the area

View in a map
Alkotas Utca 63-67, Budapest, 1123
  • Buda Castle
    ‪3 min drive‬
  • Gellért Thermal Bath
    ‪5 min drive‬
  • Parliament Building
    ‪6 min drive‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, down duvets, memory-foam beds, in-room safe

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Novotel Budapest City

Luxury hotel with a fitness center and a sauna
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Novotel Budapest City offers 319 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Memory foam beds feature down comforters. 107-cm LED televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Novotel Budapest City. During your stay, you're just a quick walk from Budapest Convention Centre. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute drive from Szechenyi Chain Bridge and a few minutes from Buda Castle
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Budapest City offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. Spa services, a terrace, and an arcade/game room are also featured at the luxury Novotel Budapest City. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Budapest hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Novo2 - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle (surcharge)
  • Secured, uncovered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (21,528 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Portable hoist available
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 107-cm LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 4.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 50 per vehicle (maximum occupancy 3)
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Novotel Budapest City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ19000377
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Budapest City
Novotel Hotel Budapest City
Accor Budapest Centrum
Budapest Novotel
Novotel Budapest Centrum Hotel Budapest
Novotel Budapest City Hotel
Accor Budapest Congress
Novotel Budapest Congress Hotel Budapest
Novotel Budapest City Hotel
Novotel Budapest City Budapest
Novotel Budapest City Hotel Budapest

Reviews

Novotel Budapest City Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 317 out of 772 reviews
Rating 8 - Good. 311 out of 772 reviews
Rating 6 - Okay. 99 out of 772 reviews
Rating 4 - Poor. 28 out of 772 reviews
Rating 2 - Terrible. 17 out of 772 reviews

Reviews

10/10 Excellent

Oomawteee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a lovely place to stay- easy access to the city. The staff are lovely, very helpful and very polite. The hotel is definitely value for money.
Stayed 5 nights in Jun 2025

2/10 Terrible

ZANA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The expectations from 4 stars hotel and what we’ve got was absolutely different. The stars doesn’t correspond at all. Starting with cleaning and finishing with breakfast everything was a big disappointment. Not recommend it at all.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast, nice pool

I think this was one of the best hotels in Budapest at that price level. I frequently travel to Budapest for work. For me opening hours of pool and wellness are wonderful (closes at 23:00 which is ideal for me as I only have time for sport in the evening). Breakfast selection was amazing, there was a juicer to squeeze your own juice. I will definitely return again
Stayed 3 nights in Jun 2025

10/10 Excellent

Yasir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service
Stayed 4 nights in May 2025

8/10 Good

Sheila Lousie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean but the bathroom and toilet were separate and very small but adequate for the job at hand. Although there was a small cooler fridge in the room there were no complimentary water or soft drinks but they had complimentary tea and coffee..on the whole it was a pleasant stay the staff were very polite and helpful. I would highly recommend this hotel. Food was fantastic too.
Stayed 3 nights in May 2025

10/10 Excellent

Suleman Jameel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing …. All facilities were amazing and we loved the pool
Stayed 5 nights in May 2025

10/10 Excellent

Emmanuel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast, great staff
Stayed 2 nights in May 2025

10/10 Excellent

Haruthai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptional. Friendly and accommodating. The hotel is 10 minute bus ride to the city. Only thing is the air conditioning does not work towards the end of May because its still chilly outside and they don't consider it summer, but it does get muggy in the room without air if you don't open the window, which only opens a little.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Room comfort

Basic hotel

Novotel Budapest offers a convenient location, but the overall experience was underwhelming. The room was basic, with beds that lacked comfort and support. The bathroom was extremely small, with very limited space around the basin for toiletries. Breakfast was average, with a modest selection that didn’t stand out.
Stayed 1 night in May 2025

10/10 Excellent

Eric, San Jose

Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff ok, card was not coded nicely so had to return to reception.
Stayed 1 night in May 2025

6/10 Okay

Boxson

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Lift is making squeaking sound.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very quiet at night. Is out of the way, but straightforward to get onto the city
Stayed 3 nights in Apr 2025

10/10 Excellent

GABOR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Sung Kwang

Stayed 2 nights in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort

A good stay in the city.

Prices are good this is a conference hotel so can get really busy.
Stayed 1 night in Apr 2025

8/10 Good

Janosne

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 8 nights in Apr 2025

2/10 Terrible

Robil

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst service

Room service was worst they don’t come for anything.. ask for towels or anything water they just refuse to come .. worst customer service room service I have ever seen
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Stayed 3 nights in Apr 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, room comfort

Sadly Not what I expected from Novotel

I’m afraid I would not stay here again. Mixed service from staff for example one day the lifts weren’t working and despite big queues of people no member of staff went to tell them to use the service lift . (They had put up signs but not everyone could read the language). Also when the lift opened it was pitch black. The beds were never made up properly, literally the duvet pulled back over. Sheets were poor quality and scratchy. Our view wasn’t good at all. Food for breakfast was actually okay although they coffee machines produced about a tablespoon of coffee not matter what type you chose. On the positive the hotel is located close to public transport and does have some good facilities for families. There is a small pool and sauna but I never saw anyone working on the reception there. Oh one thing to be aware of - it’s located close to hospitals I think because the noise from ambulances and police was unbelievable some nights - if you go take ear plugs!
Our ‘made up bed’
Again our ‘made up’ bed.
Our view - there was no window behind that other curtain
Stayed 7 nights in Apr 2025

8/10 Good

Washington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Junsub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great business hotel

This hotel has everything you need for a slick and comfortable business trip.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Short stay in Budapest

Great location on the Buda side. Public transportation and shopping mall is just next corner.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruen

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025