See all properties

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Exterior
Property video
Private beach, white sand, sun-loungers, beach umbrellas
Beach/ocean view
6 restaurants, dinner served, local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • On private beach

Explore the area

View in a map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Place, Ultramar Ferry Puerto Juárez
    ‪13 min walk‬
  • Place, Gran Puerto Pier
    ‪14 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Ocean View King

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Ocean View King

9.2 out of 10
Wonderful
(27 reviews)
  • 45 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View 2 Queens

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Ocean View 2 Queens

9.6 out of 10
Exceptional
(15 reviews)
  • 45 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Golf and Ocean View King

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Golf and Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Golf and Ocean View 2 Queens

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Golf and Ocean View 2 Queens

8.8 out of 10
Excellent
(9 reviews)
  • 45 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Suite Ocean View

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Family Suite Ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • 89 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View King

8.0 out of 10
Very good
(6 reviews)
  • 45 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View 2 Queens

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View 2 Queens

8.6 out of 10
Excellent
(7 reviews)
  • 45 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View Plunge Pool King

Preferred Club Deluxe Ocean View Plunge Pool King

Preferred Club Deluxe Ocean View Plunge Pool King

8.4 out of 10
Very good
(5 reviews)
  • 48 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Corner Suite Ocean View King

Preferred Club Corner Suite Ocean View King | Living room

Preferred Club Corner Suite Ocean View King

9.0 out of 10
Wonderful
(4 reviews)
  • 69 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 89 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Honeymoon Suite Ocean View King

Preferred Club Honeymoon Suite Ocean View King | View from room

Preferred Club Honeymoon Suite Ocean View King

8.8 out of 10
Excellent
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 112 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Suite Golf and Ocean View

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Family Suite Golf and Ocean View

  • 89 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 96 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Master Family Suite Ocean View

48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Master Family Suite Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 157 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Similar properties

4 outdoor pools, pool umbrellas, pool loungers
Dreams Sands Cancun Resort & Spa - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.1 out of 5, Very good, 1,544 reviews
The price is €308
includes taxes & fees
8 Jan - 9 Jan 2026
Dreams Sands Cancun Resort & Spa - All Inclusive

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Spend the day relaxing on Dreams Vista Cancun Golf & Spa Resort - All Inclusive's private white sand beach or at a complimentary water park before returning for a meal at one of the property's 6 restaurants. Change of towels is available on request.
Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down comforters and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of the helpful staff at Dreams Vista Cancun Golf & Spa Resort - All Inclusive. During your stay, you'll be within walking distance of Ultramar Ferry Puerto Juárez. Free breakfast, free WiFi in public areas, and free valet parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy local and international cuisine with ocean views at Vista Prime Asado, one of the property's 6 restaurants and 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a golf driving range
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Puerto Cancun Golf Course and 7 minutes from El Meco Archaeological Site
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Dreams Vista Cancun Golf & Spa Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness center, and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Vista Prime Asado - Overlooking the ocean and golf course, this steakhouse specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Bluewater Grill - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Himitsu - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Mi Lucrecia - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Himitsu
  • Mi Lucrecia
  • Portofino
  • Vista Prime Asado

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Games
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Outdoor pickleball court
  • Pro golf lessons
  • Rock climbing
  • Shopping
  • Stereo
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,428 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (196 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 4 nights in Sep 2025

6/10 Okay

Ester

Liked: Cleanliness, amenities, property conditions & facilities
Dreams Vista Cancun Golf & Spa Resort is a beautiful property with stunning views and modern amenities. However, my experience with the staff was hit or miss, some were warm and welcoming, while others felt less attentive. The biggest disappointment for me was the food, which overall was quite bland and didn’t meet expectations for an all-inclusive. The only standout was the sushi, which was surprisingly fresh and flavorful. While the resort itself is lovely, I felt the service consistency and dining options could be much improved.
Stayed 4 nights in Sep 2025

10/10 Excellent

Silas Macias

Good
Stayed 4 nights in Aug 2025

8/10 Good

ANNA M

Stayed 7 nights in Jun 2025

10/10 Excellent

SAMUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in point.
Stayed 2 nights in Aug 2025

10/10 Excellent

ELIZABETH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Aug 2025

4/10 Poor

Ba

Liked: Cleanliness
Disliked: Property conditions & facilities
Not goog
Stayed 3 nights in Aug 2025

6/10 Okay

Chontae

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Curtis Arthur, Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property to attend a wedding. One of our children was not able to make the trip and they didn’t refund for her. Which is not okay. But the property was amazing!
Stayed 4 nights in May 2025

10/10 Excellent

Steven B

Stayed 6 nights in Aug 2025

10/10 Excellent

Estevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay, we will definitely be back!
Stayed 4 nights in Aug 2025

6/10 Okay

amra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a good experience at the hotel. The service was fantastic, and the staff was always friendly and attentive. The air conditioning in my room did give me some trouble, which was a bit uncomfortable at times. The food was hit or miss — breakfast was absolutely amazing, and the Prime Meat restaurant was excellent. However, the rest of the dining options were disappointing, especially the Mexican night, which did not meet expectations.
Stayed 6 nights in Aug 2025

8/10 Good

Greter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great at the Mexican restaurant. The buffet need to improve. Not a variety and it’s small. It’s impossible to schedule a restaurant reservation. Room service is great. I recommend this hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was great. Lots of authentic Mexican and many options for picky eaters.
Stayed 7 nights in Jul 2025

8/10 Good

abolhassan allahdoust

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Huan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and Nice service from Dream Vista! However, the Preferred Club isn’t much special since it was not that much set apart from regular and if it is it is not worth the hype
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Stayed 4 nights in Jul 2025

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean staff was friendly. Not enough restaurants or staff at pool to accommodate guests.
Stayed 2 nights in Jul 2025

4/10 Poor

Seth James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Preferred club not worth it at all. Check in was slower then the normal check in. Could not even give us 2 room keys. Told us we needed to walk to front desk to get them instead of them getting them for us. Tried to just sell us time share in the preferred check in. Rooms were not ready on time. Had to wait an hour after check in time to come back to check into second room for our kids. Spa was excellent had couples massage and daughter had a facial done. Very pleased with staff in spa. Could not get reservations for the restaurants besides 1 night unless you got on app right at midnight to reserve. Buffet ended up being the meal most nights. We got tired of Buffett food and left resort twice to just eat different food. My wife and I have stayed at many Secrets resorts without kids and have always been pleased with staff and resort besides a few hiccups. I would recommend a different Dreams resort for kid friendly environment.
Stayed 5 nights in Jul 2025

8/10 Good

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Ruth Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 4 nights in Jul 2025

10/10 Excellent

Norma Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is kept clean. Perfect resort to relax and balance in relaxed fun activities. They provide daily schedule of activities available throughout the resort
Stayed 5 nights in Jul 2025

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was ok. There was a great restaurant and that was an Asian restaurant, all vip restaurants you couldn't even get into they were always booked all the enclosed restaurants were very hot and lacked ceiling fans the staff everywhere was very nice professional and accommodating the resort was very very clean the water in the bathroom could have been hotter it was always room temperature the room ac was excellent.
Stayed 3 nights in Jul 2025

6/10 Okay

Juana

Travelled with family
Liked: Cleanliness, amenities
The room was nice and spacious. Plunge pool was nice. The "Preferred" club is meant for adults only, not family friendly. The food was below average overall. Lucrecia and Portofino restaurants were a bright spot. Vista Prime was disappointing. The app is confusing and way too restricting for all inclusive. Room service was very restricted. We had two rooms for 5 people and room service limit to 6 items where coffee counts as an item...if there is to be a limit then it should be per person. The pool was nice and the margaritas were great.
Stayed 4 nights in Jul 2025