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Mercure Cardiff North Hotel

4.0 star property

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Photo gallery for Mercure Cardiff North Hotel

Property entrance
Exterior
20 bedrooms, premium bedding, memory-foam beds, in-room safe
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Circle Way East, Cardiff, Wales, CF23 9XF
  • Place, Roath Park
    ‪2 min drive‬
  • Place, Cardiff Golf Club
    ‪4 min drive‬
  • Place, The Gate Arts and Community Centre
    ‪4 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

20 bedrooms, premium bedding, memory-foam beds, in-room safe

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(96 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Express Cardiff Bay by IHG
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
4.2 out of 5, Very good, 1,003 reviews
The price is €64
includes taxes & fees
2 Apr - 3 Apr
Holiday Inn Express Cardiff Bay by IHG

About this property

Mercure Cardiff North Hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and conference space. Housekeeping is available on request.
Mercure Cardiff North Hotel offers 132 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Mercure Cardiff North Hotel. During your stay, you'll be within walking distance of Roath Park. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests really like the accommodations for the spaciousness, cleanliness, and comfy beds
  • 6 minutes by car from National Museum Cardiff and 6 minutes from Utilita Arena Cardiff
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and a garden are also featured at the business-friendly Mercure Cardiff North Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Cardiff hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM.
The Bay Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12.50 to 14.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bay Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff North Park Inn
Park Inn Cardiff North
Park Inn Radisson Cardiff North
Park Inn Radisson Hotel Cardiff North
Radisson Cardiff North
Radisson Park Inn Cardiff North
Park Inn Radisson Cardiff North Hotel
Park Inn By Radisson Cardiff North Wales
Park Inn By Radisson Cardiff North Hotel Cardiff
Cardiff Park Inn
Park Inn Hotel Cardiff
Cardiff North Hotel AccorHotels
Cardiff North AccorHotels
Hotel The Cardiff North Hotel By AccorHotels Cardiff
Cardiff The Cardiff North Hotel By AccorHotels Hotel
Hotel The Cardiff North Hotel By AccorHotels
The Cardiff North Hotel By AccorHotels Cardiff
Park Inn by Radisson Cardiff North
Hotel AccorHotels
AccorHotels
Cardiff North Accorhotels
Mercure Cardiff Hotel Cardiff
Mercure Cardiff North Hotel Hotel
Mercure Cardiff North Hotel Cardiff
The Cardiff North Hotel By AccorHotels
Mercure Cardiff North Hotel Hotel Cardiff

Mercure Cardiff North Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

hemal

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Heating did not work, unclean and old bed
Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 5 nights in Dec 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, quick check in/out. Good value.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2025

8/10 Good

Steve

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Staff & service, amenities
Lovely stay ,front of house staff very pleasant, waited in main reception area which was very nice and cosy , room very spacious and clean , all you can eat breakfast was super
Stayed 1 night in Nov 2025

10/10 Excellent

Arthur

Stayed 1 night in Nov 2025

8/10 Good

Christopher

Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, room comfort
With the exception of the bar / lounge area when you come in, it's quite a tired hotel that could do with a refresh. Rooms have very little storage for clothes, just a rail, and feel empty. Reception often unmanned and no bell or buzzer so can be quite a wait for anyone - presumably they're either temporarily or permanently running on a small staff. Food in the restaurant is not great and the service is slow. The tables are left uncleared at breakfast, so you just find one that no one has used yet. Comfy bed and powerful shower the positives, and reasonably priced but generally wouldn't recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, amenities
Staff where exceptional, especially Christine the receptionist, went above and beyond to help me as I was taken ill
Stayed 1 night in Nov 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful and the room was comfortable and clean. I would have liked more pillows is my only criticism. We only stayed one night and we didn't eat but from our short stay I would recommend the Mercure.
Stayed 1 night in Nov 2025

6/10 Okay

Melanie

Stayed 1 night in Nov 2025

8/10 Good

Callum

Stayed 3 nights in Nov 2025

4/10 Poor

Chris

Stayed 1 night in Nov 2025

8/10 Good

Jem

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and very modern interiors the outside doesn’t do it justice!
Stayed 1 night in Oct 2025

10/10 Excellent

Hadas

Stayed 3 nights in Oct 2025

8/10 Good

Vincent

Business traveller
Liked: Staff & service
Late Check in wasn't any issues. Room was okay ensuite can do with a refurb n upgrading. Breakfast was good.
Stayed 1 night in Oct 2025

8/10 Good

Emma

Business traveller
Liked: Staff & service, room comfort
Room was lovely, the corridors just need a refresh. Felt tired and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good lovely receptionist unfortunately I didn’t get a name always smiled Polite
Stayed 1 night in Oct 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a business stay. Room was well appointed and clean. Better lighting to work by would be useful. I didn’t have breakfast.
Stayed 2 nights in Oct 2025

4/10 Poor

Suzanne

A disappointing stay

Carpark was said to be well lit. It isn’t. It was v dark with small spaces and didn’t feel safe walking through it solo. There was a £10 per night charge for using it. Ordered room service- pizza. Arrived cold. I asked for a glass for the water I ordered. The glass came and was filthy. The room was cold as heating and AC operated centrally. Took 4 calls to Reception before someone answered to get them to turn the room heating on. I won’t return.
Stayed 1 night in Oct 2025

4/10 Poor

Ruth

Disliked: Property conditions & facilities, room comfort
The whole hotel had a rather odd musty smell. Opening our bedroom window didn’t help. It all seemed rather tired. Our bed was not comfortable, there were 3 pillows, 1 was lumpy, 1 felt as though it was filled with pebbles and the 3rd one was virtually flat. The one positive was a good shower and good lighting in the bathroom. We only stayed one night out of the two booked and paid for, mainly because it was just very, very dreary and depressing. £170.50 down the drain but we just didn’t want to spend another night there. A shame because its location is very good for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, friendly staff
Stayed 2 nights in Oct 2025