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Mercure Cardiff North Hotel

4.0 star property

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Welcome to Mercure Hotel, where a prominent entrance sets the tone for a great stay.
Enjoy a drink at the bar, where a selection of beverages is available.
Relax in a stylish room with a neatly made bed, side table, and wall-mounted lamp.
Formal dining area with elegant table settings and decorative elements.
Relax in the stylish lobby with a seating area, cityscape mural, and herringbone-patterned floor.

Popular amenities

  • Parking available
  • Air conditioning
  • Bar
  • Gym

Explore the area

Map
Circle Way East, Cardiff, Wales, CF23 9XF
  • Cardiff Castle
    ‪6 min drive‬
  • Cardiff International Arena
    ‪6 min drive‬
  • Principality Stadium
    ‪7 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, memory-foam beds, in-room safe, desk

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(86 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Privilege, Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Cardiff North Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and conference space. Housekeeping is available on request.
Mercure Cardiff North Hotel offers 132 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Mercure Cardiff North Hotel. During your stay, you'll be within walking distance of Roath Park. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests really like the accommodations for the spaciousness, comfy beds, and cleanliness
  • 6 minutes by car from National Museum Cardiff and 6 minutes from Cardiff International Arena
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and a garden are also featured at the business-friendly Mercure Cardiff North Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Cardiff hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM.
The Bay Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12.50 to 14.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bay Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff North Park Inn
Park Inn Cardiff North
Park Inn Radisson Cardiff North
Park Inn Radisson Hotel Cardiff North
Radisson Cardiff North
Radisson Park Inn Cardiff North
Park Inn Radisson Cardiff North Hotel
Park Inn By Radisson Cardiff North Wales
Park Inn By Radisson Cardiff North Hotel Cardiff
Cardiff Park Inn
Park Inn Hotel Cardiff
Cardiff North Hotel AccorHotels
Cardiff North AccorHotels
Hotel The Cardiff North Hotel By AccorHotels Cardiff
Cardiff The Cardiff North Hotel By AccorHotels Hotel
Hotel The Cardiff North Hotel By AccorHotels
The Cardiff North Hotel By AccorHotels Cardiff
Park Inn by Radisson Cardiff North
Hotel AccorHotels
AccorHotels
Cardiff North Accorhotels
Mercure Cardiff Hotel Cardiff
Mercure Cardiff North Hotel Hotel
Mercure Cardiff North Hotel Cardiff
The Cardiff North Hotel By AccorHotels
Mercure Cardiff North Hotel Hotel Cardiff

Mercure Cardiff North Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 974 reviews
Rating 8 - Good. 281 out of 974 reviews
Rating 6 - Okay. 131 out of 974 reviews
Rating 4 - Poor. 63 out of 974 reviews
Rating 2 - Terrible. 42 out of 974 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy happy

Beautiful and lovely staff. Me and my 12 year old are relly enjoying our stay. Includes complementaey drinks, bathroom supplies and zlippers. Honestly highly recommended
Stayed 1 night in May 2025

10/10 Excellent

angharad

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the bar!
Stayed 3 nights in Feb 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Very poor conditions for the price paid.

On arriving at the hotel room there were empty bottles of wine and glasses right outside the door. The key card to get in didn't work so I asked a member of staff to let me in and pointed out the empty bottles outside which he said he'd get cleared. I wanted to use the sink but the sink plug would not release after filling the sink full of water. I went down to reception to change rooms and on arrival at the original room the empty bottles and rubbish was still outside the door. I also had a bad night's sleep due to what I can only refer to as 'Chinese water torture'. There was dripping noise from within the wall in the bathroom which could be heard from the bed even with the bathroom door closed. I really do expect much more for the £72 a night that I payed.
Stayed 1 night in Apr 2025

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in a quiet location, only complaint is the £10 per night parking charge. This should be free for guests, it’s not like you’re in the centre of Town. Travel lodge 2 minutes away is free parking.
Stayed 3 nights in Apr 2025

6/10 Okay

Saeed

Travelled with family
Liked: Staff & service
Parking is not free even though advertised as feee parking
Stayed 1 night in Apr 2025

10/10 Excellent

Bevis

Stayed 2 nights in Feb 2025

8/10 Good

Nadeem, Bradford

Business traveller
Liked: Cleanliness, property conditions & facilities
Good night sleep that’s all that was needed
Stayed 1 night in Apr 2025

8/10 Good

Ezinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly service from staff. Receptionists Christine and Ana were just brilliant. My only concern is you can hear noise from the hallway while in your room. Otherwise service was exceptional and we would stay here again. Abundant parking space and awesome neighbourhood to go on walks . 👌
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and cheap

Old and poor condition. Looks like this place was last touched in the 90s.
Stayed 1 night in Mar 2025

8/10 Good

Geraint

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cheryl-Lynn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Okay, but don’t think I will stay here again.

Room was big, but cold. Bed was huge and comfortable. Nice coffee machine, but not enough coffee pods or milk. Nice hot shower. A bit noisy room with hearing the traffic. Paid over £100 for 1 night, would have expected parking to be free. Menu very limited, not a lot of variety to choose and very expensive. Food was cold on delivery to the room and missed items. Cooked breakfast was cold and not a lot of tables set up. Coffee machine wasn’t working at breakfast. I had to ask to have this fixed to have a coffee.
Stayed 1 night in Mar 2025

6/10 Okay

Thomas

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My room hadn't been cleaned properly, stickymarks on the furniture and stains on seats. The food in the restaurant was very good but drinks from the bar are a bit expensive.
Stayed 2 nights in Mar 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Laura

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Awful customer service

I never like bad reviews but our stay at this hotel was not what it should have been. arrived and checked in - went to our room to be met with a huge stench in the room went back to reception to ask if we can move because the room smelt .. reception reply “ok” Anyway we moved to a new room .. on arrival there thought lovely , bigger room everything was great (we thought) Went out for food came back to room to settle down just before midnight for the evening to find the toilet was over flowing all over the bathroom, feces and whatever else everywhere 🤮 My husband went to reception to ask someone to come sort it out and gave us another room key to move rooms. packing our room up at midnight with the toilet still overflowing … now Into the bedroom! Awful! we moved rooms and thankfully other than a cold shower in the morning all was ok for our second night. 2night stay .. 3 different rooms No sorry , no explanation or acknowledgment to how it all effected -nothing .. wasn’t even asked if we had a nice stay on check out. But… the Barman and restaurant staff on Saturday 15th March - exceptional ❤️ really lovely and if reception staff were as professional the place would great . Definitely wasn’t worth over £500 to stay and will never ever return !
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Overall a good stay and easy access into city with easy parking too. Restaurant forgot our order in eve so had a long wait for food.
Stayed 1 night in Mar 2025

2/10 Terrible

Gabriella

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Handy for Cardiff Metropolitan University Sports campus
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kaliyah, Krakow

Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Liam

Liked: Cleanliness, staff & service, room comfort

Good

The stay was pretty good for the price. Obviously the room suited the price offer.
Stayed 1 night in Feb 2025

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not enough pillows. Air con/heat unit not working Room smelt of smoke Not as clean as room we had here 1 month ago TV remote broken Room booked for 2 adults one child and only one double bed Not as impressed as we had been before when we stayed
Stayed 1 night in Mar 2025