4/10 Poor
Adele
8 Feb 2026
Disliked: Cleanliness, staff & service, amenities
This is a hostel and not a hotel. There are no breakfast facilities, no lounges, etc as shown in the photos. The building is very tired and smells of damp.
Our room had a threadbare carpet, the radiator didn’t work so the room was ridiculously hot, the mattress was old and lumpy, water stains on the ceiling, no plug in the sink, toilet stained brown……need I continue! The paving outside was very slippery and a death trap.
To polish off a terrible stay, another guest blocked the car park and we were stuck in the car park for 40 mins with the manager refusing to find out who owned the car to move it. The manager seemed far more concerned about the other guest and couldn’t care less if we were stuck in the car park all morning.
We paid a lot of money to stay here for an event at the Utilita Arena (they had obviously elevated the price) and it is not what it says it is at all. I’m afraid I cannot understand the highly rated reviews at all.
Adele
Stayed 1 night in Feb 2026





















