With direct access to the slopes, Hotel Palacio Azcárate makes guests feel at home with amenities like a restaurant, ski storage, and ski passes.
Hotel Palacio Azcárate offers 20 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Ezcaray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a lazy river and ski-in/ski-out access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Palacio Azcárate features free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities like food and water bowls.
Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
Buffet breakfast served daily for a fee
Self parking available for a fee
Splash around at the lazy river
Services include babysitting, a concierge, and tour or ticket assistance
Onsite recreation includes ski-in/ski-out access, ziplining, and bike rentals
11 minutes by car from Ojapark and 14 minutes from Rioja Natura Zoo
Airport and local-area shuttle service available for a fee
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls
Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Parking is available for a fee.
This 3-star Ezcaray hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 9:00 AM to 10:30 AM.
Hotel Palacio Azcárate has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Parking on site (EUR 12 per night)
Food and drink
Daily buffet breakfast available 9:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
2 bars/lounges
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
18-hole adjacent golf course
Bicycle rentals
Lazy river
Pro golf lessons
Pro golf shop
Ski passes
Ski storage
Ski-in/ski-out access
Snow sports gear
Snowboarding
Ziplining
Family friendly
Babysitting (surcharge)
Laundry facilities
Lazy river
Snack bar/deli
Soundproofed rooms
Conveniences
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Business services
2 meeting rooms
3,229 square feet of conference space
Business centre
Outdoors
Garden
In the mountains
Rooftop terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 buildings
3 floors
Banquet hall
Built in 2013
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Pillow menu
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
Champagne service
Free bottled water
Free minibar (limited items)
Limited room service
Restaurant dining guides
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 15 to November 28:
Bar/Lounge
Business center
Dining venue(s)
Laundry facilities
Meeting facilities
Parking area
Access methods
Front desk (limited hours)
Pets
Pets: EUR 13.20 per pet, per day
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for EUR 33.0 per night.
Cribs (infant beds) are available for EUR 15.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
Airport shuttle fee: EUR 100 per person (roundtrip)
Self parking fee: EUR 12 per night
Pet fee: EUR 13.20 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
Crib (infant bed) fee: EUR 15.0 per night
Rollaway bed fee: EUR 33.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).