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Hotel North Pole

2.0 star property

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Photo gallery for Hotel North Pole

Exterior
Dining
Lounge
Deluxe Suite, 1 Queen Bed
Double Extended Stay Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
449 N Santa Claus Lane, North Pole, AK, 99705
  • Place, North Pole Plaza
    ‪2 min walk‬
  • Place, North Pole City Hall
    ‪5 min walk‬
  • Place, Santa Claus House
    ‪17 min walk‬
  • Airport, Fairbanks, AK (FAI-Fairbanks Intl.)
    ‪27 min drive‬

Room options

View all photos for Handicap Accessible Queen Room

Handicap Accessible Queen Room

Handicap Accessible Queen Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap Accessible Double Queen Room

Handicap Accessible Double Queen Room

Handicap Accessible Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite Queen Room

Mini Suite Queen Room

Mini Suite Queen Room

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mini Suite Double Queen Room

Mini Suite Double Queen Room

Mini Suite Double Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Extended Stay Suite

Extended Stay Suite

Extended Stay Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Extended Stay Suite

Double Extended Stay Suite

Double Extended Stay Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Santa Suite

Santa Suite

Santa Suite

  • Sleeps 4
  • 2 Queen Beds

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The price is €109
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About this property

Hotel North Pole

Hotel with free breakfast, 7-minute walk to Santa Claus House
A 24-hour fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Hotel North Pole offers 70 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This North Pole hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Hotel North Pole, you're just a quick walk from North Pole Plaza. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 0.4 mi (0.6 km) from Santa Claus House and 9.1 mi (14.7 km) from Chena River
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hotel North Pole. Free self parking is available.

This North Pole hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide rollaway/extra beds.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel North Pole
North Pole Hotel
Hotel North Pole Hotel
Hotel North Pole North Pole
Hotel North Pole Hotel North Pole

Hotel North Pole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 247 reviews
Rating 8 - Good. 79 out of 247 reviews
Rating 6 - Okay. 20 out of 247 reviews
Rating 4 - Poor. 4 out of 247 reviews
Rating 2 - Terrible. 2 out of 247 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Grzegorz

Stayed 1 night in Jul 2025

10/10 Excellent

Xin

Stayed 2 nights in Jul 2025

6/10 Okay

Duane

Rooms are clean, but the walls are thin with lots of noise from adjoining rooms. Staff was friendly, but understaffed to a point where rooms are only cleaned every other day. Breakfast was underwhelming with many items missing. Great views of Pizza Hut and Safeway Shopping center. Over priced and not ready for prime time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffery

Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Stayed 1 night in Jun 2025

8/10 Good

Alfred, Saxton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Clean rooms, restaurants within walking distance
Stayed 1 night in May 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
The room was clean- Breakfast was minimal and just ok Our TV never worked- they just kept saying they were coming to fix it
Stayed 3 nights in May 2025

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Undergoing some updating which is needed. Breakfast was subpar, but mainly because there were so few guest due to renovations happening. Had there been more guest staying there They would’ve had better service, attendance and quality of food. But that all being said, I would stay there again with no problem.
Stayed 1 night in Mar 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

MaryAnn

Travelled with family
Great central location near attractions and great restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Karubakee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful and great to talk to! They recommended me food and sightseeing options that I loved.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024

10/10 Excellent

Keith, Prescott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great option to stay in North Pole. The room was excellent. Bed was comfortable. It was nice to have an included breakfast. I would stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Crystal A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy & Clean

This hotel is very classy and comfortable. It is always extremely clean and that is why we stay here.
Stayed 1 night in Nov 2024

8/10 Good

Shirl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and efficient enjoyed speaking with them. Room was spacious and clean. Toilet didn’t flush very well, but other than the stay was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always helpful, even before I arrived. Thank You Hiliary
Stayed 3 nights in Sep 2024

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carol, Signal Mtn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the highway, but quiet. It was very convenient. It was very clean and the staff was very friendly.
Stayed 1 night in Aug 2024

4/10 Poor

KYUNG SAM

Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff! We would definitely return here!
Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the very very firm bed. I travel every week and this may be the hardest bed I've ever had room 314
Stayed 3 nights in Jul 2024

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several nights, and enjoyed the breakfast offered very much. Someone was diligent to keep the options refilled as needed. There was an ice machine on our floor.
Stayed 9 nights in Jul 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024