Compare cheap hotels in Heron Harbour Isle

"First and foremost, when checking in, I was informed that it cost $10 per car per night; which was an additional $100 +tax. :( Then when in our room we were put on the west side of the building and with the building being rounded in the front, and me being a big, sunrise and coffee person, I COULD NOT SEE THE SUNRISE in a beach front room! That's major to me so I will never stay at Grand again. Three strikes, they were out. 1. Bad front desk people (no smiles, greeting, nothing- as if we were a bother). 2. Additional parking fee $100 and 3. NO SUNRISE. (I think the engineering is at fault here! Other than that, it was OK."

"I booked the princess for a romantic getaway and were all of the amenities. Pretty much everything there is closed, even though we are almost in season, but worst of all we tried to use the pool, which is the whole reason we booked the room and we were told that Freemasons booked the entire pool for the rest of the night and we couldn't get into the pool . A huge, huge group of children took up the pool and we couldn't even enjoy the tables and chairs around the pool as they took that all up as well. If you're going to rent out the entire amenities to one group, why would you make me pay full price to stay here and why wouldn't you tell me this what's going on before I stayed??? went to front desk and they offered me nothing."

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