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Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort

4.0 star property

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Photo gallery for Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort

In-room safe, individually decorated, individually furnished
Creator video - submitted by Trending United States
3 outdoor pools, a heated pool, pool umbrellas, pool loungers
Suite, 1 Double Bed, Balcony, Oceanfront | Living area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
84001 Overseas Hwy, Islamorada, FL, 33036
  • Place, Theater of the Sea
    ‪11 min walk‬
  • Place, Windley Key Fossil Reef Geological State Park
    ‪11 min walk‬
  • Place, History of Diving Museum
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Ocean View (Balcony)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View (Balcony)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Ocean View

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cottage, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Cottage, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View - Adults Only at The Cove (Ages 21 Plus)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View - Adults Only at The Cove (Ages 21 Plus)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View - Adults Only at The Cove (Ages 21 Plus)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View - Adults Only at The Cove (Ages 21 Plus)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Ocean View - Adults Only at The Cove (Ages 21 Plus)

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View - Adults Only at The Cove (Ages 21 Plus)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom - Adults Only at The Cove (Ages 21 Plus)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom - Adults Only at The Cove (Ages 21 Plus)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Marina View

Room, 2 Queen Beds, Marina View

Room, 2 Queen Beds, Marina View

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Balcony, Oceanfront

Suite, 1 Double Bed, Balcony, Oceanfront

Suite, 1 Double Bed, Balcony, Oceanfront

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Lanai, Ocean View

A hotel room with two beds, a large window with a view of the beach, a small side table, and a ceiling fan.

Room, 1 Double Bed, Lanai, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Cottage, 1 King Bed

Cottage, 1 King Bed

Cottage, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Oceanfront

Suite, 1 King Bed with Sofa bed, Oceanfront | Living area

Suite, 1 King Bed with Sofa bed, Oceanfront

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Oceanfront

Suite, 1 King Bed with Sofa bed, Balcony, Oceanfront | Living room

Suite, 1 King Bed with Sofa bed, Balcony, Oceanfront

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Tub)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Ocean View (Hearing Accessible)

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Ocean View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cottage, 2 Queen Beds (Mobility Accessible, Tub)

In-room safe, individually decorated, individually furnished

Cottage, 2 Queen Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View (Hearing Accessible) - Adults Only at The Cove (Ages 21 Plus)

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View (Hearing Accessible) - Adults Only at The Cove (Ages 21 Plus)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Ocean View (Hearing Accessible) - Adults Only at The Cove (Ages 21 Plus)

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Hearing Accessible) - Adults Only at The Cove (Ages 21 Plus)

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Ocean View (Accessible Roll-In Shower) - Adults Only at The Cove (21 Plus)

In-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Accessible Roll-In Shower) - Adults Only at The Cove (21 Plus)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Accessible Roll-In Shower) - Adults Only at The Cove (Ages 21 Plus)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom (Accessible Roll-In Shower) - Adults Only at The Cove (Ages 21 Plus)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort

Spend the day relaxing on Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort's private sand beach or at a marina before returning for a meal at one of the resort's 4 restaurants.
Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort offers 214 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 37-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

A private beach, a marina, and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort. During your stay, you'll be within walking distance of Windley Key Fossil Reef Geological State Park. Free WiFi in public areas, a free area shuttle, and 3 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine at Mercado Morada, one of the property's 4 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a private beach, a 24-hour gym, and complimentary bicycles
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • 13 minutes by foot from Windley Key Fossil Reef Geological State Park and a 2-minute drive from History of Diving Museum
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sand beach. Bring your whole family to Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort for summer fun including 3 outdoor swimming pools, snorkeling, and scuba diving.

There are 4 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Art Deco resort also offers a 24-hour fitness center, a garden, and a terrace.

Smoking is allowed in designated areas at this 4-star Islamorada resort.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11 AM.
Mercado Morada - This restaurant specializes in Latin American cuisine and serves breakfast and dinner.
Islamorada Pizza Co. - This restaurant serves lunch and dinner. Open daily.
Starbucks - This coffee shop specializes in American cuisine. Open daily.
Tiki Bar - This bar specializes in American cuisine. Open daily.
Kokomo Pool Bar - This poolside bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 miles
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 9 to 30 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Islamorada Pizza Co.
  • Kokomo Pool Bar
  • Mercado Morada
  • Starbucks
  • Tiki Bar

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Boat and paddles
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Heated pool
  • Kayaking
  • Motor boating
  • Paddleboard
  • Pedal boat
  • Personal motorised watercraft
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 87,295 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a nature reserve
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (170 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • 7 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1969
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 66.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • In-room bottled water
  • Parking
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 30 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Postcard Holiday Isle
Postcard Holiday Isle Islamorada
Postcard Inn Holiday Isle
Postcard Inn Holiday Isle Islamorada
Postcard Inn Beach Resort Islamorada
Postcard Inn Beach Resort
Postcard Beach Islamorada
Holiday Isle Resorts And Marina
Holiday Isle Hotel Islamorada
Holiday Isle Islamorada
Holiday Isle Resorts & Marina Hotel Islamorada
Postcard Beach
Postcard Inn at Holiday Isle
Postcard Inn Beach Resort Marina
Postcard Inn Beach Resort Marina

Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 192 reviews
Rating 8 - Good. 29 out of 192 reviews
Rating 6 - Okay. 12 out of 192 reviews
Rating 4 - Poor. 6 out of 192 reviews
Rating 2 - Terrible. 8 out of 192 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessie Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, amazing people, beautiful setting!!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Erin

Stayed 7 nights in Jan 2026

4/10 Poor

Steven, undefined

Liked: Cleanliness, amenities, property conditions & facilities
Not enough luggage carts. Room was not ready at 4 o'clock check-in time. We had a suite with kitchenette. No dishes or cutlery. Phone did not work. Front desk never answers the phone.
Stayed 4 nights in Jan 2026

10/10 Excellent

Vicki Lynn, Cold Spring

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel/room was very clean and well care for. Staff very professional. Breakfast that was provided very good.
Stayed 2 nights in Jan 2026

8/10 Good

Carmine J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean nice location friendly staff wish the bar stayed open last 11:00 pm but was great
Stayed 3 nights in Jan 2026

10/10 Excellent

amanda

Stayed 2 nights in Jan 2026

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2026

10/10 Excellent

JoAnna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful resort, simple and clean room with fantastic amenities and views! Lots of variety with beaches, pool and food options!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities
All staff members were great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Terri and John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room very clean; staff very friendly and helpful. The location stunning!
Stayed 2 nights in Jan 2026

10/10 Excellent

Gena

Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations, kind and accommodating staff, beautiful ocean and marina views. Food was very good and a good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and felt like we were on holiday just at the resort. Loved the boat trip to the other resorts. Planned to explore Ismerldo....but happy too stay at the hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Aĺl of the above ! Beautiful resort ! Very nice staff . Great amenities!! Definitely coming back
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The property was so clean and well maintained. Plenty of pool/ bar staff very friendly customer service. So much included in the resort fee unlike many other resorts we have stayed. Room itself a bit small and maid service very slow in fact one day room did not get cleaned.. Definitely would stay again and recommend
Stayed 4 nights in Jan 2026

10/10 Excellent

Lance

Stayed 3 nights in Jan 2026

6/10 Okay

Stacy

Stayed 3 nights in Jan 2026

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderfull time. Everyone was very attentive and helpful.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room & staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing place - so much variety
Stayed 2 nights in Dec 2025

10/10 Excellent

Doris

Travelled with partner
Liked: Amenities
No balcony. We walked out right to the beach. IT WAS EVEN BETTER!!
Stayed 2 nights in Dec 2025

2/10 Terrible

Pranav Gopalrao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was the worst place I have ever stayed. They don’t have any first aid kit at their activity locations. There was something wrong with the pool that caused severe irritation and redness that lasted for more than 4 hours in my husband’s eyes. When asked for help, they gave us purified water, and when we clearly needed more medication, they literally told us they don’t have any first aid or a nurse on site and we can call 911. When we went back to the room there was no water at all in the room due to a water outage. So my husband couldn’t even wash his eyes. When we called the front desk to explain the situation, the staff responded with rude replies. I mean, seriously? How can such huge properties not have first aid? Waste of money at least for me. I also faced skin irritation after going to the pool. Other than this, the food was good and the beach was clean. The next morning when I called front desk and requested for 2 water bottles to be sent to the room, they said ok but no one ever came to our room with water. We had no drinking water. Their water “refilling station” was a tiny cooler so far away that it took me 10 mins to find it. Overall this is clearly an overpriced resort with average services. I would recommend having basic first aid and access to onsite general physician or nurse especially when the resort is super over crowded, and when there are no nearby hospitals because of how the Florida Keys are isolated from the mainland. No safety measures = 1 star!
Stayed 3 nights in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Nice amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful chilled out hotel
Stayed 2 nights in Dec 2025