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Comfort Inn & Suites Jackson - West Bend

2.5 star property

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Photo gallery for Comfort Inn & Suites Jackson - West Bend

Property amenity
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
W227 N16890 Tillie Lake Ct, Jackson, WI, 53037
  • Place, Froedtert West Bend Hospital
    ‪3 min drive‬
  • Place, Washington County Fair Grounds
    ‪3 min drive‬
  • Place, Cabela's
    ‪5 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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About this property

Comfort Inn & Suites Jackson - West Bend

Hotel in Jackson with free breakfast and a fitness center
An indoor pool, a fitness center, and a hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Inn & Suites Jackson - West Bend offers 54 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Jackson - West Bend. During your stay, you'll be close to Washington County Fair Grounds. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a business center, and a computer
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Washington County Fair Grounds and a few minutes from Froedtert West Bend Hospital
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites Jackson - West Bend offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. The business-friendly Comfort Inn & Suites Jackson - West Bend also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.
Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Jackson Comfort
Jackson Comfort Inn
Comfort Inn Hotel Jackson
Comfort Inn Jackson West Bend Hotel
Comfort Inn Jackson West Bend
Comfort Inn Suites Jackson West Bend
Comfort Inn & Suites Jackson - West Bend Hotel
Comfort Inn & Suites Jackson - West Bend Jackson
Comfort Inn & Suites Jackson - West Bend Hotel Jackson

Comfort Inn & Suites Jackson - West Bend Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 333 out of 555 reviews
Rating 8 - Good. 165 out of 555 reviews
Rating 6 - Okay. 32 out of 555 reviews
Rating 4 - Poor. 15 out of 555 reviews
Rating 2 - Terrible. 10 out of 555 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service
The hotel property itself could use some updates like carpet on stairs in lobby & down hallways. The beds were comfortable. Rooms had just basics of bar soap,hairdryer,coffee maker. It fit the purpose for our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

April, Grimes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly, rooms were decent. Breakfast had a nice variety. Would stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria, Janesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. Convenient location and staff was very friendly. Great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to everything. Quiet and
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jennica

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast was decent, their ice machine is right by an exit door so when its warm out the ice machine tends to struggle.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Good breakfast selections, spacious and clean room, friendly staff, great shower
Stayed 1 night in Jul 2025

10/10 Excellent

meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Heavy turnover.

Overall a decent hotel. Price was a bit more than I normally expect to pay for this level of hotel, but EAA Airventure was happening, so there was a bit of an increase for that I would imagine.
Stayed 1 night in Jul 2025

8/10 Good

Sally Jane

Travelled with family
Liked: Room comfort

Just ok

Front desk staff was not friendly, the lobby was not clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hollie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized room. Bathroom was nice. My only suggestions would be to have a night light in the bathroom for midnight trips.
Stayed 1 night in Jul 2025

4/10 Poor

Katarzyna

Disliked: Cleanliness, property conditions & facilities
Very dirty hotel
Stayed 1 night in Jul 2025

6/10 Okay

Lauren

Travelled with family
The pool was indoors and was not crowded. Breakfast was simple and we skipped it most mornings. Staff was kind and welcoming. Check out and in were a breeze. I would not stay there again but i would recommend it. Nothing wrong with the place but there are better hotels at the same price point. (Newer construction, better amenities, location). BONUS: Culvers is accross from the hotel.
Stayed 6 nights in Jul 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
The staff was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Garrett

Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have elevator
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Average hotel

It’s a hotel off the freeway in a relatively small town really meant for people traveling long distances to get a room for the night . My wife and I wanted to get away for the night just for something different. This hotel doesn’t have any thing special going for it, but it’s not horrible. I would say it’s just average.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Friendly staff. Comfortable room. And coffee when we needed it!
Stayed 1 night in Jun 2025

8/10 Good

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and welcoming. Hotel was clean enough to enjoy the stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Rhonda

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rooms are old and outdated. Paint crunbling off the bathroom doorframe,dusty old furniture, couch springs squeek when sitting on it, small tv, wooden furniture was cracked and coming apart. The location is great but thats about the only good thing.
Stayed 1 night in Jun 2025

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