2/10 Terrible
Stacie, Regina
Travelled with partner
14 May 2025
We originally booked to stay at Societal La Fortuna through Expedia and we were quite excited to stay there after the AMAZING experience we had at the Societal Jaco. After a VERY long day of busses rides and changes we eventually made it to Societal La Fortuna & were excited to just go for a swim and have some supper. However, when we got there we attempted to get in to the hotel only to be told that they are having issues with the local government and cannot have us stay there..... they stated that they sent emails however we NEVER received any emails from them and Expedia stated that they NEVER received any notifications either. We did end up finding another place to stay but now we were out the $550CAD we paid to stay at Societal La Fortuna plus what we paid for our new hotel. We reached out to Expedia for a refund and they spent the last five days trying to get the refund but with no luck as they could not get ahold of anyone... My husband is going to contact the CC company & see if we can dispute the charges through them and hopefully we will cover more ground. Anyway just want to warn anyone that may be traveling the La Fortuna to NOT book to stay here!!!
Stacie
Stayed 4 nights in May 2025