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Embassy Suites Ontario Airport

3.5 star property

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Photo gallery for Embassy Suites Ontario Airport

Lobby
Lobby
Exterior
Lobby
Serves lunch, dinner and happy hour

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Housekeeping

Explore the area

View in a map
3663 E Guasti Rd, Ontario, CA, 91761
  • Toyota Arena
    ‪17 min walk‬
  • Ontario Convention Center
    ‪2 min drive‬
  • Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪17 min walk‬

Room options

View all photos for Suite, One King Bed, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Suite, One King Bed, Roll In Shower

9.4 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Two Queen Beds, Non-Smoking, Roll In Shower

8.6 out of 10
Excellent
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Studio, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens

Standard Room

Two queens

8.0 out of 10
Very good
(17 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Exterior

DoubleTree by Hilton Ontario Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,010 reviews
The price is €128
includes taxes & fees
27 Sept - 28 Sept
DoubleTree by Hilton Ontario Airport

About this property

Embassy Suites Ontario Airport

Hotel with free breakfast, near Toyota Arena
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Embassy Suites Ontario Airport offers 175 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include queen sofa beds. Beds feature down comforters. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Embassy Suites Ontario Airport. During your stay, you'll be within walking distance of Toyota Arena. You'll find features like free WiFi in public areas, a free roundtrip airport shuttle, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Chaffeys
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Toyota Arena and a few minutes from Ontario Mills Shopping Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Embassy Suites Ontario Airport offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 5300 square feet (492 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Ontario Airport. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3.5-star Ontario hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Chaffeys - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Chaffeys Lounge - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Uncovered parking on site (USD 17.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Chaffeys
  • Chaffeys Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,300 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 300.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.195 percent will be charged
  • Destination fee: USD 0.53 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 17.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 300.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Ontario Airport
Embassy Suites Ontario Airport
Ontario Airport Embassy Suites
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Hotel
Embassy Suites Ontario Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Airport Ontario
Embassy Suites Ontario Airport Hotel Ontario

Embassy Suites Ontario Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 538 out of 1009 reviews
Rating 8 - Good. 188 out of 1009 reviews
Rating 6 - Okay. 104 out of 1009 reviews
Rating 4 - Poor. 86 out of 1009 reviews
Rating 2 - Terrible. 93 out of 1009 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Maisha

Travelled with family, Travelled with group
Liked: Amenities
Staff
Stayed 2 nights in Jun 2025

2/10 Terrible

Jignesh

Stayed 1 night in Jun 2025

8/10 Good

Theodis

Stayed 2 nights in Jun 2025

10/10 Excellent

ivan

Stayed 1 night in May 2025

2/10 Terrible

Tricia

Travelled with family
Disliked: Staff & service, room comfort
There was huge disconnect between what I booked on hotels.com vs. what I actually got when I checked in. I am a family of 6. I booked a 2 queen room. When I checked into the hotel they gave me an accessible 1 king bed. I didn’t know until I actually brought all my luggage up to the room. Called the front desk to fix this mistake and the front desk said that because I booked with a third party (hotels.com) it came over into their system as an accessible 1 king bed and that there were no more 2 queen beds available. The only thing they could do for me was give me extra bedding. We were 6 bodies in that hotel room. Very upsetting and frustrating especially because I have 4 kids.
Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Disliked: Property conditions & facilities
Terrible. Very dated rooms. The air conditioning in the room was not working for the whole stay, so the room was very hot and muggy. Also the hotel does NOT have enough on-site parking, so if you arrive in the evening they tell you to go find street parking. I would never stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Lakeisha, Bakersfield

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property. Will stay again.
Stayed 1 night in Jan 2025

8/10 Good

Ronda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rosa

B
Stayed 1 night in May 2025

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2025

10/10 Excellent

Leroy

Stayed 1 night in May 2025

6/10 Okay

Yvonne, Granite Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and clean. The elevator wasn’t working and you have to pay for daily parking.
Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property super close to Ontario airport. Staff friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Josefina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful!! Will be staying here again!!
Stayed 2 nights in May 2025

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that parking charge
Stayed 2 nights in May 2025

8/10 Good

Matthew

Stayed 1 night in Apr 2025

4/10 Poor

Brandy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is run down and not well maintained. Towels were all stained as well as the duvet cover, the hair dryer was full of lint, the sofa looked very worn and not clean. Over all the second floor looked very poorly kept, wall paper coming off or poor patch/paint repairs as well as old worn out carpeting.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family

Needs maintenance

This is my second stay at this hotel in the last 6 months and not completely satisfied. On this trip, upon arriving to our room, we noticed that both the bathroom sink and bar sink were clogged. Every time we needed to wash our hands of use the sink it filled up quickly and took an extremely long time to drain out. This is definitely an issue that the housekeeper should have addressed before allowing a new guest to check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of the airport shuttle. Loved the free cocktail hour and snacks. Very clean rooms and bathroom. Would only recommend changing the blanket for the sofa bed
Stayed 4 nights in Apr 2025

10/10 Excellent

Katherina, Los Gatos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!! Great accommodations
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
The ice maker on the 3rd floor never works, I say this as I’ve stayed here multiple times over the past 2 years and it has never worked. If you call for ice they only bring you a small plastic cup of ice not a bucket.
Stayed 3 nights in Mar 2025

2/10 Terrible

Mary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t let me check in because I had my married name on my ID, I explained and provided additional information but said I could use my payment, my boss paid for my incidental which make it make sense that someone else can pay but I couldn’t pay for myself. I’m a Hilton honors member and have stayed at same branch of hotels and this has never happened before. Overall experience really terrible. The room was questionable, someone tried to open the connecting door at night. They only gave me 1 key card which was weird, it was concerning thinking if someone else kept the second key card. There would be a jack hammer noise every time I turned the water on the bathroom sink. I’ve stayed in many places and traveled and this place gave me the creeps.
Stayed 1 night in Apr 2025