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4.1 out of 5

"convenient hotel, well located. You can reach any central location on foot. Very helpful and friendly receptionists. Comfortable beds, good shower and ... " More

By a verified traveller on Mon 03 Apr 2017

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Eurostars Plaza Mayor. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, a bar and a coffee shop/cafe are available.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the breakfast and the location
  • Just a 5-minute walk from Puerta del Sol and 6 minutes on foot from Plaza Mayor

Eurostars Plaza Mayor ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eurostars Plaza Mayor

Everyone (9) Couples (9) Business (1) Family (3) Other (3) Friends (2)
4 out of 5

Good ableiten charmless hotel

convenient hotel, well located. You can reach any central location on foot. Very helpful and friendly receptionists. Comfortable beds, good shower and excellent breakfast buffet! The only downside is no Spanish charm whatsoever!

Posted by on 3 Apr 2017

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4 out of 5

Centrally located

Couldn't fault this hotel.... Didn't realise how conveniently located this hotel was up until we started exploring Madrid... A few minutes walk to Plaza Mayor and Puerta del Sol... Just opposite the hotel is a Panaderia which is handy for coffee and pastries. There are convenient stores and fruit shop nearby... So many places to eat nearby, cafe and tapas eatery has so many choices of menu and reasonably priced...although the hotel is located on a sidestreet it's safe as there are so many shops. The grafittis are on the shutters of the shops, I think it's a form of art rather than vandalism... All the hotel staff that we have met on our stay were so polite and helpful.. We requested to have an early breakfast on the morning of our check out and they were so accomodating check was quick...our room was on the 2nd floor block A it was clean and comfortable...

Posted by on 5 Oct 2015

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4 out of 5

3-4 Day City Break

We found this modern hotel to be perfect for our needs on a short trip to Madrid City Centre in late April/early May. The location was very central (although the appearance of the street outside didn't really impress us!) and we walked everywhere. Our internal facing room was lovely and even bright, and there was no noise to disturb us. It was spotlessly clean and the beds were extremely comfortable. All staff we met were absolutely lovely and very helpful. There were no tea/coffee making facilities in the room, but when we requested a kettle it was provided (refundable deposit required). Breakfast was great too and there was a lovely terrace for eating outside. Not many other general facilities - a small lounge area and a bar - but we were out and about mostly, not hanging about the hotel.

Posted by on 5 May 2015

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4 out of 5

Eurostars Plaza Mayor

The hotel was perfectly located. The room was comfortable and quiet. The staff was friendly. Yet, the breakfast did not meet our expectations (in comparson with other Eurostars hotels we stayed in, in the past): the cereals weren't fresh and the vareity was very modest. In addition, there were not fresh vegetables.

Posted by on 15 Nov 2014

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4 out of 5

business hotel

good value for money, perfect for quiet sleep with all services. good location

Posted by on 30 Jun 2015

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4 out of 5
Sijainti

Posted by on 4 Mar 2023

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5 out of 5

Posted by on 22 Jul 2022

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5 out of 5
Hotel très bien placé à quelques minutes des principales places de Madrid. très calme, le personne y est très accueillant.

Posted by on 7 Jan 2020

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5 out of 5
We celebrate de anniversary from our friends, 25 years married, and they got in their room chocolates and a bottle of champagne as a present! Thx to Carlos y Raul

Posted by on 26 Nov 2019

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4 out of 5
Sehr gute Lage. Trotzdem ruhig da in einer Seitenstrasse. Beim Frühstück am Wochenende (grosser Andrang) waren die Platzverhältnisse zu klein. Organisatorisch kam das Team ans Limit. (Nachschub). Zimmer angenehme Grösse, aber wenig Stauraum (Schubladen). Im Bad gab es keine Kosmetiktücher, auch nicht auf Anfrage. Das ist Standard in einem 4* Hotel. Sehr ringhörig zwischen den Zimmern. Aber auf jeden Fall empfehlenswert. Gute Betten.

Posted by on 3 May 2019

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Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Eurostars Plaza Mayor. This 4-star Madrid hotel is smoke free.

  • 92 guestrooms or units
  • 7 levels
  • 2 buildings
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Recoletos Station (2.1 km / 1.3 mi)
  • Metro station: Tirso de Molina Station (0.2 km / 0.1 mi)

Room Amenities

Eurostars Plaza Mayor offers 92 accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, designer toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • LCD television
  • Digital channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • One child stays free
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurostars Hotel Plaza Mayor
  • Eurostars Hotel Plaza Mayor Madrid
  • Eurostars Plaza Mayor
  • Eurostars Plaza Mayor Madrid
  • Hotel Eurostars Plaza Mayor
  • Hotel Mayor
  • Hotel Plaza Mayor
  • Plaza Mayor
  • Plaza Mayor Hotel
  • Eurostars Plaza Mayor Hotel
  • Eurostars Hotel Plaza Mayor
  • Eurostars Plaza Mayor Madrid
  • Eurostars Plaza Mayor Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.