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Holiday Inn London - Kensington High St. by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Couples treatment room(s), sauna, body treatments, aromatherapy
Property amenity
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Wrights Lane, Kensington, London, England, W8 5SP
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

7.6 out of 10
Good
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

7.8 out of 10
Good
(51 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

7.6 out of 10
Good
(287 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

7.2 out of 10
Good
(35 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

7.8 out of 10
Good
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

7.4 out of 10
Good
(84 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Kitchenette

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Premier Inn London Hammersmith - Talgarth Road
Hammersmith
  • Breakfast available
  • 24/7 front desk
4.4 out of 5, Excellent, 679 reviews
The price is €63
includes taxes & fees
17 May - 18 May
Premier Inn London Hammersmith - Talgarth Road

About this property

Holiday Inn London - Kensington High St. by IHG

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the breakfast at Holiday Inn London - Kensington High St. by IHG. During your stay, you're just a quick walk from Kensington High Street. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Boulevard Restaurant
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • 13 minutes by foot from Kensington Palace and a 3-minute drive from Royal Albert Hall
Holiday Inn London - Kensington High St. by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a terrace, and a vending machine are also featured at Holiday Inn London - Kensington High St. by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM.
Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Starbucks - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Access to all recreational facilities is subject to a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 837 out of 1828 reviews
Rating 8 - Good. 525 out of 1828 reviews
Rating 6 - Okay. 246 out of 1828 reviews
Rating 4 - Poor. 112 out of 1828 reviews
Rating 2 - Terrible. 108 out of 1828 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome and easy checkin thanks to yousef on reception Room absolutely spotless bed very comfy. Staff warm and friendly. Location is spot just a very short stroll from kensington high street (2 minutes max)was temted to extend my stay but due to prior commitments i could not. Cant recomend enough and am already planning my next stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tayssa

Stayed 5 nights in Jan 2026

10/10 Excellent

Wayne, Ft. Lauderdale

Stayed 3 nights in Jan 2026

10/10 Excellent

Wayne, Ft. Lauderdale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff are excellent. The hotel had a gym and a pool whichbis not something many London hotels have. The rooms are small but clean. For a solo business traveler, this hotel is great value for the money. I have stayed at thia hotel before and I would return without hesitating.
Stayed 1 night in Jan 2026

4/10 Poor

Lee

Liked: Staff & service
Disliked: Amenities
The room was the size of a shoebox and provided around 20cm to squeeze between the bed and wardrobe in parts. Not worth the price for that kind of room.
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Extended checkout and early checkin
Stayed 1 night in Jan 2026

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Our room was quite small and a bit chilly, there was an electric heater plugged in when we arrived but it was immaculately clean. The staff were extremely courteous, helpful and responded to any requests we had very quickly. Would definitely stay again, the breakfast was delicious and plenty of it. We didn’t use the health club facilities so cannot comment on that.
Stayed 1 night in Jan 2026

10/10 Excellent

J

Stayed 1 night in Jan 2026

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Very comfy bed, fantastic breakfast. Brilliant pool...only reason I can't give this 5/5 was the fact the jacuzzi and steam rooms were out of service.
Stayed 1 night in Jan 2026

8/10 Good

Gabriela

Stayed 1 night in Jan 2026

4/10 Poor

Kay

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

6/10 Okay

Adam

Stayed 4 nights in Jan 2026

10/10 Excellent

Callum

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff were incredibly nice, friendly, and genuinely willing to do whatever was needed to ensure comfort. The location is easily the best thing about this hotel. I was attending a conference at Olympia, which is around a 20-minute walk, but the hotel is right next to Kensington High Street station, giving excellent transport connections across London. There are also plenty of food and drink options nearby, including Whole Foods. I was pleased to see that the sauna in the men’s changing room has been replaced, as the old one was quite dated. The only downside was how busy the sauna was, likely because the steam room and hot tub were temporarily out of action due to refurbishment. While the hotel could benefit from some modernisation, this isn’t essential — and realistically, once that happens, prices will likely rise significantly. There really isn’t another hotel in the area that offers this level of value for money. I’ve now stayed here five times over six years, and for what I need, it’s perfect. Some complaints you see in other reviews feel unrealistic given the location. London is one of the most expensive cities in Europe, if not the world. If you want luxury at a higher standard, you should expect to pay considerably more. If you want excellent value in one of London’s most desirable neighbourhoods, this hotel is a fantastic choice.
Stayed 4 nights in Jan 2026

10/10 Excellent

sonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. I didn’t see any pets.
Stayed 3 nights in Oct 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities
clean room, great pool and sauna, good restaurant
Stayed 1 night in Jan 2026

6/10 Okay

Simon

Liked: Cleanliness, amenities
Staff were great, having the pool was a plus, the room was small bathroom even smaller. I am 5’11” and had to duck to get under the shower. The room was clean but need some work, carpet was stained furniture thread bare and the closet felt like it was going to fall apart. The mattress was two pushed together so not really a king. The rooms were not sound proof so could hear the other rooms TV, and their conversation. They also had work being done in the hallway most mornings
Stayed 3 nights in Jan 2026

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. Rooms were good, clean etc. Only thing was the Jacuzzi wasn't working which was disappointing, however the pool was great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

6/10 Okay

Precious

Stayed 3 nights in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice breakfast options room was a bit tiered and the hotel generally needs a refresh.
Stayed 1 night in Jan 2026

6/10 Okay

J

Liked: Staff & service
Room was fine though not enough cupboard or drawer space. Bathroom had little storage. The rooms were cleaned daily although the rubbish from the bathroom bin was emptied into the bin in the bedroom which was not emptied. Swimming lessons in pool on the saturday, jacuzzi not working, neither of which we were told about when booking.
Stayed 2 nights in Jan 2026

4/10 Poor

Maher

Stayed 2 nights in Jan 2026

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Later check out. Starbucks on ground floor. Some decor in the hotel needs updating. Overall great value for money
Stayed 3 nights in Jan 2026

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