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Hotel Sercotel Alcalá 611

4.0 star property

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Photo gallery for Hotel Sercotel Alcalá 611

Daily buffet breakfast (EUR 15 per person)
Front of property
Reception
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Alcala, 611, Madrid, Madrid, 28022
  • Place, Calle de Alcalá
    ‪1 min walk‬
  • Place, Riyadh Air Metropolitano
    ‪19 min walk‬
  • Place, IFEMA
    ‪2 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪5 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

9.2 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Sercotel Alcalá 611

Hotel with a seasonal outdoor pool, near Riyadh Air Metropolitano
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center.
Hotel Sercotel Alcalá 611 offers 93 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Sercotel Alcalá 611. During your stay, you're just a quick walk from Calle de Alcalá. Enjoy features like free WiFi in public areas, plus a restaurant and a poolside bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from IFEMA and a few minutes from Riyadh Air Metropolitano
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Sercotel Alcalá 611. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Sercotel Alcalá 611 has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to July 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

611 Madrid
Hotel TRYP Alcalá
Hotel TRYP Alcalá 611
Hotel TRYP Alcalá 611 Madrid
TRYP Alcalá
TRYP Alcalá 611
TRYP Alcalá 611 Hotel
TRYP Madrid Alcalá 611
TRYP Madrid Alcalá 611 Hotel
Hotel Sercotel Alcalá 611 Madrid
Sercotel Alcalá 611 Madrid
Sercotel Alcalá 611
Sercotel Alcala 611 Madrid
Hotel Sercotel Alcalá 611 Hotel
Hotel Sercotel Alcalá 611 Madrid
Hotel Sercotel Alcalá 611 Hotel Madrid

Hotel Sercotel Alcalá 611 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 464 out of 816 reviews
Rating 8 - Good. 266 out of 816 reviews
Rating 6 - Okay. 58 out of 816 reviews
Rating 4 - Poor. 21 out of 816 reviews
Rating 2 - Terrible. 7 out of 816 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, amenities
Hotel was nice but nothing spectacular. Called the number to get room service and it was not operational. Had to walk down to order the food.
Stayed 5 nights in Sep 2025

6/10 Okay

Cyrus

Liked: Cleanliness, staff & service
Disliked: Amenities
Helpful staff. Clean rooms. Nice pool area.
Stayed 4 nights in Sep 2025

6/10 Okay

Lorna

Liked: Staff & service
Ants in the bathroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Yamel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ricardo Nicolas

Liked: Staff & service
Disliked: Cleanliness
There were huge wet stains on the beds. They did change us to different rooms, but we had to move all of our stuff late at night.
Stayed 1 night in Sep 2025

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Shana, Mamaroneck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not impressed with the location. It was too "city like" for my taste.
Stayed 1 night in Jul 2025

10/10 Excellent

Yaaseen

Stayed 9 nights in Jun 2025

6/10 Okay

Jimy

Disliked: Amenities, property conditions & facilities
unpoco sucio muy lenta la atemcion del personal
Stayed 3 nights in Apr 2025

4/10 Poor

Michael, Charlotte

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Old outdated rooms. They gave us a "Classic room" and really was classic. Small, hardly space arround the bed. No coffeemaker or water cooker, as you usually have in a Sercotel and expect nowadays for the tariff they charge.
Stayed 1 night in May 2025

8/10 Good

MARIBEL

Stayed 1 night in May 2025

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twas good
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Manuel

Stayed 1 night in Jan 2025

10/10 Excellent

Estelle

Stayed 2 nights in Mar 2025

10/10 Excellent

kenneth

Stayed 1 night in Apr 2025

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ben

Stayed 2 nights in Nov 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Per friendly!

It was nice to be able to stay at a hotel that accepted our cats (we just moved to Spain and needed a place to spend the night before we moved on to our final destination). Breakfast was good, though considering the cost of the room it should have been included.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Plenilunio mall, Hipercor and Atletico Madrid stadium are literally 5 minutes away by car. Good place to stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fahed

Liked: Cleanliness, staff & service
Staff
Stayed 1 night in Jan 2025

6/10 Okay

GLEN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Human pubes in the bidet and in the bath on arrival!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramir

Stayed 1 night in Jan 2025

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Nice big, warm rooms. Nice view over gardens, pools, houses, moon, mountains and part of the city. Tasty gluten free bread. Friendly people in breakfast place. Tasty fruits. Fresh squeezed orange juice from machine.
Stayed 7 nights in Jan 2025