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4.1 out of 5

"Excellent location along one of Madrids main streets. Walking distance to sites such as retiro park and the Prado museum and a stones throw from Madri ... " More

By Joma82 on Wed 15 May 2013

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Classic Triple Room (with Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Basic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Double or Twin Room (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double or Twin Room, City View (Gran Via )

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at H10 Villa de la Reina Boutique Hotel. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy a bite to eat at Lobby Bar, a bistro that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Plaza de Callao and Puerta del Sol

H10 Villa de la Reina Boutique Hotel ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for H10 Villa de la Reina Boutique Hotel

Everyone (5) Couples (9) Friends (3)
4 out of 5

Wonderful stay in a wonderful city

Excellent location along one of Madrids main streets. Walking distance to sites such as retiro park and the Prado museum and a stones throw from Madrids main shopping district Puerta del Sol. The hotel itself was clean and quiet and the desk staff were very helpful. I would recommend getting breakfast included to help set you up for your day! Myself and my wife thoroughly enjoyed our stay and would defo stay again!

Posted by on 15 May 2013

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4 out of 5

Posted by on 30 Sep 2019

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Comment from Hotel Management

16 Oct 2019 by The Management

Thank you for your rating!

5 out of 5

Posted by on 28 Apr 2019

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Comment from Hotel Management

11 Jun 2019 by The Management

Thank you for your rating.

4 out of 5

Posted by on 17 Apr 2019

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5 out of 5
Dans l‘ensemble Ok, chambres mal isolées... lit peu confortable 1.4 m et matelas dur, cadre splendide et goodies au top

Posted by , from Lausanne on 23 Dec 2018

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4 out of 5

Madrid ist eine saubere, interessante Stadt.

Das Hotel hat eine sehr gute Lage (Stadtzentrum). Die Inneneinrichtung hat uns sehr gut gefallen. Dieses Hotel ist sehr zu empfehlen. Wir werden dieses Hotel wieder buchen.

Posted by , from Schweiz on 12 Sep 2017

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Comment from Hotel Management

16 Sep 2017 by The Management

Vielen Dank fúr Ihre Meinung! Viele Grüsse,

5 out of 5

Super séjour !

Hôtel très bien situé, propre, et personnel parfait. À recommander.

Posted by , from D on 12 Aug 2016

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4 out of 5

Siskosten kaupunkiloma

Hotelli sijaitsee keskellä todella vilkasta pääkatua josta kävelymatka kaikkialle keskustaan. Kahden hengen huoneet tosi pieniä ja ensimmäinen huoneemme jopa käytännössä ikkunaton! Ikkuna oli huurrettua lasia pieneen valokuiluun. Saimme seuraavana päivänä vaihdettua isompaan 3 hengen huoneeseen, jossa ranskalainen parveke takaosan pikkukujalle, jossa ei liikennettä juurikaan ollut. Kylpyhuoneet siistit ja tilavat. Kiva aulabaari ja toimiva wlan. Aamiaisbuffet hyvä ja monipuolinen.

Posted by on 2 Nov 2015

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5 out of 5

Tasokas hotelli

Hotelli todella hyvä ja erinomaisella paikalla. Hotelli yllätti heti kun saavuimme sinne,saimme lasit shamppanjaa. Henkilökunta siivoojista alkaen todella mukavia ja asiantuntevia.gran vian katu melu ei kuulu lainkaan huoneeseen vaikka huoneemme oli kadulle päin. Ilmastointi loistava,pakko oli Sammuttaa yöksi.koska tuli kylmä..

Posted by on 14 Jun 2015

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4 out of 5

Loistava sijainti

Hotelli sijaitsee itse keskustassa. Henkilökunta ystävällinen. Huone oli hiljainen ja sijaitsi ylimmässä kerroksessa. Aamiainen monipuolinen ja maukas. Ainoa miinuspuoli oli että hotellissa suoritettiin melko laajoja remonttitöitä mm aulassa mutta nämä nyt eivät pahemmin haitanneet meitä. Televisio ei oikein toiminut - viittaus varustelutasoon - ilmainen Wifi huoneessa.

Posted by on 18 Jan 2015

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About the H10 Villa de la Reina Boutique Hotel

Location Gran Via 22, Madrid, Madrid 28013

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. A library, tour or ticket assistance, and multilingual staff are also featured at the eco-certified H10 Villa de la Reina Boutique Hotel. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • 1421 sq ft of conference space
  • 132 sq. m of conference space
  • Built in 2001
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Recoletos Station (1.2 km / 0.7 mi)
  • Metro station: Gran Via Station (0.2 km / 0.1 mi)

Room Amenities

H10 Villa de la Reina Boutique Hotel offers 74 accommodations with minibars and espresso makers. Beds feature down duvets. 32-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.

Lobby Bar – This bistro specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 22 for children
  • Nearby parking fee: EUR 19 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Villa
  • H10 Villa Reina
  • H10 Villa Reina Hotel
  • H10 Villa Reina Hotel Madrid
  • H10 Villa Reina Madrid
  • Villa Reina
  • H10 Villa Reina Boutique Hotel Madrid
  • H10 Villa Reina Boutique Hotel
  • H10 Villa Reina Boutique Madrid
  • H10 Villa Reina Boutique
  • h10 Hotel Madrid
  • h10 Hotel De La Reina
  • h10 Villa De La Reina Hotel Madrid
  • H10 La Reina Hotel Madrid
  • H10 Villa de la Reina Boutique Hotel Hotel
  • H10 Villa de la Reina Boutique Hotel Madrid
  • H10 Villa de la Reina Boutique Hotel Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

The property is a member of Preferred Hotels & Resorts.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.