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Grupotel Mayorazgo

Property class: 4

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Photo gallery for Grupotel Mayorazgo

A rooftop terrace with a pool, outdoor seating, and a view of surrounding buildings.
Property video
A modern hotel room with a large bed, a desk with a chair, a dining area, and a mural of a historic building.
A restaurant interior with teal chairs, a black and gold table, and a green hanging plant decoration.
A modern hotel lobby with a seating area, a reception desk, and a fireplace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Flor Baja 3, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Economy Room

A modern hotel room with a large bed, bedside tables, a desk, and a dining area.

Economy Room

10.0 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Terrace

A modern bedroom with a large bed, a desk, a chair, a radiator, and a window with curtains.

Double Room, Terrace

7.4 out of 10
Good
(3 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a nightstand with a phone and a plate of food, a wall with striped wallpaper, and a mural of a building and trees.

Single Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a large bed, a chandelier, a dining area with a table and chair, and a wall with a shopping illustration.

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, a chandelier, a dining area with a table and chair, and a wall with a shopping illustration.

Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A modern hotel room with a large bed, a nightstand, a bedside table, and a wall-mounted artwork of a fountain.

Triple Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A modern hotel room with a large bed, a smaller bed, a desk with a vase, and a mural on the wall.

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Double Room, Gran Via View

A bedroom with a large bed, a wooden nightstand, a wooden chair, and a mural of a landscape.

Double Room, Gran Via View

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Gran Vía View

A modern bedroom with a large bed, a nightstand, a desk, and a chair.

Double Room Single Use, Gran Vía View

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

A hotel room with a large bed, a green upholstered headboard, a bedside table with a lamp, and a wall mural of a cityscape.

Premium Double Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room Single Use

A hotel room with a large bed, a green upholstered headboard, a bedside table with a lamp, and a wall mural of a cityscape.

Premium Double Room Single Use

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room Single Use

A modern hotel room with a large bed, bedside tables, a desk, and a dining area.

Economy Double Room Single Use

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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includes taxes & fees
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About this property

Grupotel Mayorazgo

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Grupotel Mayorazgo offers 200 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Grupotel Mayorazgo's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Bar Retiro
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and Plaza de España
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grupotel Mayorazgo. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Bar Retiro - This piano bar specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
GastroVia 61 - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 19 to 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Retiro
  • GastroVia 61

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 21 per person
  • Self parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Hotel Mayorazgo
Best Western Hotel Mayorazgo Madrid
Best Western Mayorazgo
Best Western Mayorazgo Madrid
Mayorazgo
Mayorazgo Hotel Madrid
Hotel Mayorazgo Madrid
Hotel Mayorazgo
Mayorazgo Madrid
Hotel Mayorazgo
Grupotel Mayorazgo Hotel
Grupotel Mayorazgo Madrid
Grupotel Mayorazgo Hotel Madrid

Grupotel Mayorazgo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 888 reviews
Rating 8 - Good. 262 out of 888 reviews
Rating 6 - Okay. 105 out of 888 reviews
Rating 4 - Poor. 46 out of 888 reviews
Rating 2 - Terrible. 20 out of 888 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ernestina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place good location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, clean room with air conditioning that you can control, great breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff and service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mohandas

Liked: Cleanliness, staff & service, amenities
Our stay was quite nice.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Lysa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything Perfecto
Stayed 1 night in May 2026
Verified review

4/10 Poor

XUHUI

Disliked: Amenities, property conditions & facilities
Very limited amenities.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

SHARBEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Efe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. Staff was friendly. Location is super convenient.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location!! Loved the bar downstairs and the breakfast was delicious!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ascension

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, incredible staff
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
The room was great but the front desk was sensational. Pablo made the trip so convenient and accommodating.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Alexander

Liked: Staff & service, amenities, property conditions & facilities
Great location and very nice hotel
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, really nice rooms
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean, and location was perfect for our needs.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very strategic location.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel my second time there, and when possible I will be back.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel , good location and beautiful room and breakfast buffet
Stayed 1 night in May 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very attentive staff. Outstanding breakfast. Very clean rooms.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for a Madrid visit. Room was spacious, staff was helpful, in room massage was excellent. Would highly recommend for those visiting the city.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

lara

Liked: Amenities
Wonderful location and excellent breakfast . Clean rooms and very nice staff. I would choose to stay at this hotel again!
Stayed 3 nights in May 2025