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"The hotel is very good but I got a room too big for alone I got a room with 3 Beds and the windows was given too the back too a little curt. staff wa ... " More

By Salvador F. on Tue 10 Mar 2015

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Economy Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Quadruple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Gran Via View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use, Gran Vía View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Grupotel Mayorazgo. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Bar Retiro
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Gran Via and Plaza de España - Princesa

Grupotel Mayorazgo ratings based on 20 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grupotel Mayorazgo

Everyone (2) Couples (11) Business (1) Family (2) Other (1) Friends (3)
4 out of 5

Pefect location

The hotel is very good but I got a room too big for alone I got a room with 3 Beds and the windows was given too the back too a little curt. staff was perfect and very helpful

Posted by on 10 Mar 2015

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4 out of 5

OK

Good location and friendly staff. Room is a little smallish, but clean and OK.

Posted by on 14 Dec 2012

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3 out of 5

Good hotel, good staff

We have had a problem with our room, and I have asked staff to the desk if they could do something for us. A person behind the desk called Jesus was so nice, he has done his best to satisfy us and he succeed. We could change the room and everything was perfect. Good job Jesus, and thank you, we have appreciated very much. The breakfast choice was big and I could find lots of gluten free nice things to eat.

Posted by , from Switzerland on 28 Feb 2018

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4 out of 5

Ideales Stadthotel

Schönes, zentral gelegenenes Hotel für einen Madrid-Trip, Wichtigste Sehenswürdigkeiten zu Fuß erreichbar. Tolles Frühstück, freundliches Personal. Zimmer leider sehr hellhörig. Dennoch zu empfehlen.

Posted by , from Dessau on 7 Dec 2017

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2 out of 5

Touristenfalle

Typische Touristenfalle. Hätten wir für länger als eine Nacht gebucht gehabt, hätten wir uns sehr geärgert. Nicht vom schicken Äußeren bzw. der Lobby verleiten lassen, die Zimmer sind aus den 80ern.

Posted by on 16 Feb 2016

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4 out of 5

Siisti hotelli hyvällä sijainnilla

Pojan kanssa futismatkalla Madridissa. Hotelli oli siisti ja aamiainen monipuolinen. Hieman miinusta huoneiden äänieristyksestä, koska kälätys öisin käytävillä häiritsi toisinaan. Wlan-yhteys on melko hidas ja pätkivä. Hotellin sijainti oli kuitenkin erinomainen: keskusta kävelymatkan päässä ja metroasema myös lähellä.

Posted by on 29 Nov 2015

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3 out of 5

Hyvä hotelli, keskeinen sijainti

Hyvä hotelli, loisto sijainti, hyvä palvelu. Huoneet ok, ei luksusta, mutta siisti ja toimiva. Äänieristys huoneiden välillä oli huono, mutta liikenteen melua ei kuulunut. Ystävällinen palvelu, kaikki toimi hyvin.

Posted by on 7 Nov 2015

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4 out of 5

Für eine Nacht geht so!

Das Hotel ist alt, vernachlässigt und dringend renovationsbedürftig. Ich weiss nicht, wie das Hotel 4 Sterne haben kann! Die Einrichtung im Allgemeinen, im Essaal und im Zimmer ist dürftig - nicht mal Papier und Schreiber hats! Das Bad ist sehr dürftig - es fehlen Ablageflächen.

Posted by on 23 Oct 2015

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2 out of 5

Citytrip

1)In de hoeken van het bad zeer grote schimmelvlekken, we hebben zelf doekjes met dethol aangebracht om te ontsmetten maar de poetsvrouw heeft de hint niet begrepen. 2) de airco werd afgezet vanaf 23u tot 8u 's morgens ( donderdag 20 augustus was s nachts nog 29° dus raam openzetten was geen optie 3) om 1u 's nachts wordt het vuil uit containers opgehaald ( gebeurt alles behalve geluidloos ), dus we hebben geen enkele nacht in 1 keer kunnen doorslapen 4) je kan het gesprek van je buren gewoon meevolgen ( flinterdunne muren ) 5) geen WIFI op de kamer, je moet naar lobby en daar gaat het zeer traag dit alles in kamer 202 ! wel : super vriendelijk personeel zeker toen er een electriciteitspanne was. GEEN AANRADER, wij hebben veel betere Best Westerns in USA ervaren

Posted by on 23 Aug 2015

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3 out of 5

Kaupunkiloma

Sijainti hyvä. Huone tilava, mutta varsin vaatimattomasti kalustettu. Kylpyhuoneen suihku vuoti ja veden tippuminen hiukan häiritsi. Käsittämättömät hinnan mini baarissa. Esim. pieni purkki Pringlesejä 5,45 €. Ensimmäisen kerran törmäsin siihen, että huoneen safety box oli maksullinen. Aamiainen yllättävän hyvä.

Posted by on 13 May 2015

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 5 meeting rooms, and limo/town car service. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grupotel Mayorazgo. For a fee, parking is available. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 6 levels
  • Built in 1963
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Madrid Principe Pio Station (1.2 km / 0.8 mi)
  • Metro station: Santo Domingo Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grupotel Mayorazgo offers 200 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Bar Retiro – This piano bar specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Happy hour is offered.

GastroVia 61 – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Mayorazgo
  • Best Western Hotel Mayorazgo Madrid
  • Best Western Mayorazgo
  • Best Western Mayorazgo Madrid
  • Mayorazgo
  • Mayorazgo Hotel Madrid
  • Hotel Mayorazgo Madrid
  • Hotel Mayorazgo
  • Mayorazgo Madrid
  • Hotel Mayorazgo
  • Grupotel Mayorazgo Hotel
  • Grupotel Mayorazgo Madrid
  • Grupotel Mayorazgo Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.