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Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Porch
Creator video - submitted by Blonde Travel
View from property
Outdoor banquet area
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
C/ Gran Via, 84, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

9.0 out of 10
Wonderful
(282 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

9.2 out of 10
Wonderful
(206 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

9.4 out of 10
Exceptional
(114 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

9.6 out of 10
Exceptional
(50 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

9.8 out of 10
Exceptional
(31 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Family)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

9.0 out of 10
Wonderful
(40 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(68 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

9.4 out of 10
Exceptional
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Package

Presidential Suite Package

Presidential Suite Package

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (King)

9.4 out of 10
Exceptional
(61 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (Superior King)

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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About this property

Hotel Riu Plaza España

A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The sightseeing around Hotel Riu Plaza España gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Steps from Gran Via and Plaza de España - Princesa
Hotel Riu Plaza España offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Riu Plaza España. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 32.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Covered self parking fee: EUR 32.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3726 out of 4720 reviews
Rating 8 - Good. 594 out of 4720 reviews
Rating 6 - Okay. 224 out of 4720 reviews
Rating 4 - Poor. 85 out of 4720 reviews
Rating 2 - Terrible. 91 out of 4720 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

IVONNE

Liked: Cleanliness, amenities, property conditions & facilities
Claan room with excelent view.
Stayed 1 night in Jan 2026

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Oct 2025

8/10 Good

Liss

Stayed 1 night in Dec 2025

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Great in everything
Stayed 2 nights in Dec 2025

10/10 Excellent

Heidy

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2025

8/10 Good

Glorielle

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was not the best choices and didnot included options for kids
Stayed 5 nights in Dec 2025

10/10 Excellent

Silvia Gomez, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo Excelente
Stayed 9 nights in Dec 2025

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities
The service is Amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

ASIF

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Riu Plaza is one of the best hotel I’ve ever been! Their breakfast is top notch!
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Good
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in area that’s convenient to all. Breakfast included was more than I expected.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marta, Lincoln Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo exy el trato de los empleados lo mejor de lo mejor repito el hotel mil veces mas
Stayed 8 nights in Dec 2025

10/10 Excellent

Claudia

Stayed 5 nights in Dec 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great Xmas experience !!
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
should have omelette guy for breakfest :) very beautiful hotel. view up top is amazing rooms are very nice very clean and i’ll come back
Stayed 1 night in Nov 2025

10/10 Excellent

Thais

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities
Excelente atención, muy amable el personal, el buffet muy rico y completo! Definitivamente vuelvo al riu
Stayed 7 nights in Dec 2025

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Friendly staff. Among best breakfast spreads you will find anywhere
Stayed 2 nights in Dec 2025

10/10 Excellent

ANTONIO

Stayed 2 nights in Dec 2025

10/10 Excellent

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

4/10 Poor

Edwin

Travelled with group
Disliked: Cleanliness
I stayed five nights at Hotel Riu Plaza España and it was a very disappointing experience. I had stayed before with my family and always liked it, but this was my first time alone and it will be my last. When I arrived, the room was clearly not cleaned properly: the bathroom had hair everywhere, visible dirt, and trash still in the bin from a previous guest. I called to report it, waited too long, and had to go downstairs myself. Since the hotel was full, they said the only option was to send someone to clean. The first person who came seemed annoyed and spent only a few minutes “cleaning,” and the bathroom was still dirty afterwards. I had to go back a second time, and another person was sent. By then I felt uncomfortable having to repeatedly allow people into my room for something that should have been correct from the start. My privacy was affected just to receive a basic standard of cleanliness. What disappointed me the most was the lack of proactivity and empathy: no real apology, no follow-up, and no courtesy gesture. I work in customer service, so I know how situations like this should be handled to maintain trust, and this was not it. Unfortunately, I can no longer recommend this hotel after this experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nadia

Stayed 1 night in Dec 2025

10/10 Excellent

Jesus Guillermo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous, room clean and quiet, rain shower is spectacular, and breakfast is delicious (one of the best I ever had). My only suggestion for future guests is not to rent a car if you’re going to visit Madrid. The streets are not easy to drive, you can end up with an accident or a fine and in this hotel the parking is very, very small, not suitable for vans or SUV’s.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tatiana

Stayed 2 nights in Dec 2025

10/10 Excellent

Dulce Maria Gonzalez

Stayed 6 nights in Dec 2025