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Petit Palace Puerta del Sol

3.0 star property

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Photo gallery for Petit Palace Puerta del Sol

Stunning views of a classical building with prominent columns and large windows.
Enjoy a contemporary dining experience in a stylish, inviting space with a long table and comfortable seating.
Relax in a spacious room with a large bed, desk, and seating area, offering a balcony with a view.
Enjoy the view from your balcony with a glass door, featuring a table and two chairs.
Welcome to the entrance of our hotel, featuring a grand double door and elegant light fixtures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Royal Palace of Madrid
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Superior Room, Terrace (Puerta del Sol View)

Relax in a serene space with a large bed, flat-screen TV, and comfortable chair.

Superior Room, Terrace (Puerta del Sol View)

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

Relax in a serene space with a large bed, bedside table, and comfortable armchair.

Quadruple Room

8.8 out of 10
Excellent
(36 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Triple Room

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Enjoy a spacious room with a large bed, desk, and seating area, offering a city view.

Standard Double Room

8.6 out of 10
Excellent
(68 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Relax in a serene space with a large bed, flat-screen TV, and framed artwork.

Double Room, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Enjoy a romantic dinner for two in this inviting outdoor dining area with a wooden table and wicker chairs.

B&B Madrid Centro Puerta del Sol

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.8 out of 5, Exceptional, (671)
The price is €113
for 1 room
includes taxes & fees
20 Aug - 21 Aug
B&B Madrid Centro Puerta del Sol

About this property

Petit Palace Puerta del Sol

Hotel with a 24-hour front desk, steps from Joy Madrid
Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Puerta del Sol's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Joy Madrid and El Oso y el Madrono
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Petit Palace Puerta del Sol, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Petit Palace Puerta del Sol also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Petit Palace Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Camila

Liked: Cleanliness, staff & service, amenities
Perfect location for a short stay. Not recommended if you come with large suitcases for a longer stay there or around the area because the room is very small and tight. The shower is uncomfortable too. If you go with a tiny carry on for a couple of days , it is perfect. Friendly staff and great location. Walkable to great attractions, metro and train station
Stayed 5 nights in Apr 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
We had good time
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in the center of Madrid. Everything was walkable and the area felt safe. Staff spoke English and Spanish and were very nice. The taxis all lined up a block away from the hotel every morning and were reasonably priced. It was exactly a mile from Retiro Park, a half mile from Plaza Mayor, about a mile from the royal palace in the opposite way, right next to the puerta del sol and right in front of lots of restaurants and souvenir shops. The mall corte ingles with a grocery store was also only 2 blocks away. The rooms were cleaned very well and the staff was attentive and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

María

Liked: Property conditions & facilities
Hubo cambio de cuarto por construcción pero Blanca estuvo al tanto y nos cambió del cuarto y todo fue bien
Stayed 4 nights in Apr 2025

10/10 Excellent

Yandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lication and service!
Stayed 1 night in Mar 2025

8/10 Good

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
None
Stayed 2 nights in Mar 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel near to all attractions.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Elias

Travelled with family
Liked: Amenities
Great location Excellent front desk Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing and the staff was amazing too
Stayed 8 nights in Mar 2025

8/10 Good

Joaquin, Clarksburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, is very good!
Stayed 2 nights in Mar 2025

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Easy check in, friendly and accommodating staff, and good room :).
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Mar 2025

6/10 Okay

Nilam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Small but hospitable

Very warm in crowded room. Only 2 people me and my daughter. Room clean nice shower. Cramped space. Wonderful service
Stayed 1 night in Mar 2025

2/10 Terrible

Amna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the hotel was not worthy of 3 stars or the price we were charged. The lobby had a stale smell and felt like a one start hostel. There was no functioning air conditioning in our room, so to overcome that we opened the window and heard street noises all night. There is coffee and tea in the room but no milk- when in inquired I was told they have no milk (but clearly they do since they serve breakfast in the mornings?). Our 4 person room was tiny and dirty. Would not recommend for family. Overall you are paying 3 star hotel prices for a hostel experience. Very poor value for money.

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice building very good location for walking or accessing the different things Madrid has to offer and the hotel room are really nice and spacious for Europe standards.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Muy comodo, limpio y el personal muy agradable. El lugar es centrico y se puede ir a varios lugares de manera segura.
Stayed 3 nights in Mar 2025

10/10 Excellent

David, Falmouth

Travelled with family
Liked: Amenities
Great location war to the Mercado which is an amazing space ideal for the Metro
Stayed 1 night in Mar 2025

10/10 Excellent

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location! It's a little congested, but the location wins it for us.
Stayed 1 night in Mar 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central spot for first trip to Madrid

The hotel is located right beside the central square of Madrid “Puerta del Sol”. It is a very busy area but our room was quiet and we could t hear anything from outside. Hallway noise could be heard easily inside the hotel however. The room was very clean with a spacious bathroom. The sleeping area was usual size for a European hotel (ie small by North American standards). The bed was comfortable enough but I found I had to switch sides frequently during the night to relieve some pressure spots. Staff were very welcoming and helpful. The breakfast was excellent with a wide selection of bread, cheese, eggs, cereal, juice, fruit and coffee. Would recommend getting the breakfast package with your stay because there aren’t many breakfast options in walking distance. The Sol metro station is about a 1 minute walk from the door of the hotel. East walking distance to everything in the centre of Madrid- Plaza Mayor, Gran Via, Real Palace
El Oso y Madronos statue
Kilometre Zero
Stayed 4 nights in Mar 2025

6/10 Okay

Mehmet

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, walk to any attractions, breakfast is wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

mercedez

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely front desk
Stayed 2 nights in Feb 2025