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Petit Palace Puerta del Sol

3.0 star property

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Photo gallery for Petit Palace Puerta del Sol

Front of property
Staircase
Superior Room, Terrace (Puerta del Sol View)
Daily buffet breakfast (EUR 18 per person)
Superior Room, Terrace (Puerta del Sol View)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.8 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, City View

Down duvets, minibar, in-room safe, desk

Double Room, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(76 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Petit Palace Puerta del Sol

Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Puerta del Sol's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Joy Madrid and El Oso y el Madrono
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Puerta del Sol offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Puerta del Sol also features laundry facilities, dry cleaning/laundry services, and an elevator.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 18 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Petit Palace Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Suyu

Stayed 2 nights in Jan 2026

10/10 Excellent

Owen

Liked: Cleanliness, amenities, property conditions & facilities
Room was very hot
Stayed 1 night in Jan 2026

10/10 Excellent

gretta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was excellent, very well located, clean and the staff at the front desk were friendly and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

6/10 Okay

EDGARDO, San Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The a/c was not working.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa Coronato

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything…location, staff, amenities were FABULOUS
Stayed 4 nights in Nov 2025

6/10 Okay

todd

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked a queen bed, and had two singles set together. The room kept running much hotter than the thermostat, and the staff would close the window when we were out.
Stayed 4 nights in Nov 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good
Stayed 5 nights in Nov 2025

10/10 Excellent

MIREYA

Stayed 2 nights in Nov 2025

10/10 Excellent

Carmen, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The employment, the location and the breakfast was perfect
Stayed 4 nights in Nov 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location in Puerta del sol. Close to everything. The staff were very pleasant. Our room was spotless.
Stayed 7 nights in Nov 2025

10/10 Excellent

Samari

Stayed 2 nights in Nov 2025

8/10 Good

Waleska

Travelled with family
Liked: Cleanliness
The hotel has a good location. The staff is very friendly and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Can walk to tourist locations also metro station and taxi options nearby. Staff are very helpful and accommodating. Rooms are simple and have what you need
Stayed 3 nights in Nov 2025

10/10 Excellent

Clarisa

Stayed 3 nights in Nov 2025

2/10 Terrible

Grant, Merritt Island

Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! We were able to walk to almost all the historical sites. The hotel was updated and clean. We had no issues during our stay that required us contacting the staff. Highly recommend!!
Stayed 3 nights in Nov 2025

4/10 Poor

christie

Travelled with group
Disliked: Room comfort
The beds were horrible and squeaked with every move.
Stayed 1 night in Nov 2025

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great location. Even though the street was very noisy you could not hear anything from the bedroom. Breakfast was very good and fresh.
Stayed 4 nights in Oct 2025

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location close to many locations. Quiet hotel. Hotel was undergoing renos and elevator went out, that was only complaint.
Stayed 4 nights in Oct 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Anie

Liked: Cleanliness, staff & service, property conditions & facilities
The room climate was a bit hot at times.
Stayed 7 nights in Oct 2025

8/10 Good

Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff nice and clean place.
Stayed 9 nights in Oct 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Is in the middle of everything You can walk to all places
Stayed 5 nights in Oct 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Verry customer oriented
Stayed 5 nights in Oct 2025