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Petit Palace Puerta del Sol

3.0 star property

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Photo gallery for Petit Palace Puerta del Sol

Property entrance
Reception
Superior Room, Terrace (Puerta del Sol View)
Quadruple Room
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Royal Palace of Madrid
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.8 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, City View

Down duvets, minibar, in-room safe, desk

Double Room, City View

9.0 out of 10
Wonderful
(10 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(74 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Petit Palace Puerta del Sol

Hotel with a 24-hour front desk, steps from Joy Madrid
Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Puerta del Sol's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Joy Madrid and El Oso y el Madrono
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Puerta del Sol offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Puerta del Sol also features laundry facilities, dry cleaning/laundry services, and an elevator.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Petit Palace Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service
This hotel couldn’t be in a better spot! You’re just minutes away from restaurants, local shops, and plenty to explore on foot — the location really is a win. When it comes to comfort, though, there’s a bit of room for improvement. The beds and pillows weren’t the most comfortable, and the towels could definitely be softer. Also, keep in mind that the A/C system isn’t quite like what you’d find in the U.S., so if you’re visiting during warm weather, be prepared for it to feel a bit different.
Stayed 1 night in Sep 2025

10/10 Excellent

John, Cabo San Lucas

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Is located in the heart of the Puerta Sol area in Madrid. Right in the middle of everything any type of traveler can be looking for. Very clean, friendly staff and everything at your finger tips. Very nice place
Stayed 3 nights in Sep 2025

6/10 Okay

Hussein

Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were excellent.
Stayed 3 nights in Sep 2025

8/10 Good

Wanda, Swampscott

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in the heart of Madrid
Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nelson M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2025

8/10 Good

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location, excellent staff and clean room highly recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Jelmarie, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel me encantó. Muy buena ubicación.
Stayed 1 night in Sep 2025

8/10 Good

Olga E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

ANA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is unbearable! Charming and quiet but we found a roach in our room!
Stayed 1 night in Sep 2025

10/10 Excellent

Wen

Stayed 1 night in Sep 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was not to appealing
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We changed our accommodation last minute and found Petit Palace Puerta del Sol & we are so glad. We had a quad room (2 adults & 2 kids) and it was great! The room was spacious and bathroom very nice. The location is great and we did so much walking! Lots of shopping, eateries and a big supermarket & shopping centre next street over. We would stay again when we come back :)
Stayed 3 nights in Aug 2025

10/10 Excellent

Surinder Mohan

Liked: Cleanliness, staff & service, property conditions & facilities
As above.
Stayed 14 nights in Aug 2025

10/10 Excellent

Alessandra Gianni De

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, convenient area, near the station and a lot of restaurants. room is clean and service is very nice.
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and rooms were nice. Hotel staff was extremely friendly. Only discomfort was that the rooms are not sound proof and there was construction going on just outside.
Stayed 3 nights in Aug 2025

8/10 Good

Joseph

Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front counter staff was great..especially Raquel she was always nice and enjoyable to speak with.
Stayed 1 night in Aug 2025

10/10 Excellent

Gwendolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel! Would stay again in a heartbeat. The gifts for kids were appreciated and a great idea :)
Stayed 1 night in Aug 2025

10/10 Excellent

celea

Liked: Property conditions & facilities
Todo el personal es muy amable
Stayed 1 night in Aug 2025

10/10 Excellent

Gissel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Celia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our third year in a row staying here! Love it!
Stayed 1 night in Jul 2025