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Petit Palace Puerta del Sol

3.0 star property

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Photo gallery for Petit Palace Puerta del Sol

Front of property
Superior Room, Terrace (Puerta del Sol View)
A modern cafe with a stone wall, round tables, red chairs, and hanging pendant lights.
A reception area with a wooden reception desk, potted plants, and a staircase in the background.
Staircase

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Royal Palace of Madrid
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.8 out of 10
Excellent
(40 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, City View

A hotel room with a bed, a chair, a nightstand, and a window with curtains.

Double Room, City View

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a television mounted on the wall, and a window with curtains.

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a bedside table, a hanging coat rack, a wardrobe, and a framed picture on the wall.

Standard Double Room

8.8 out of 10
Excellent
(84 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Petit Palace Puerta del Sol

Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Petit Palace Puerta del Sol's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Joy Madrid and El Oso y el Madrono
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Puerta del Sol offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Puerta del Sol also features laundry facilities, dry cleaning/laundry services, and an elevator.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 18 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Petit Palace Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1011 reviews
Rating 8 - Good. 217 out of 1011 reviews
Rating 6 - Okay. 58 out of 1011 reviews
Rating 4 - Poor. 22 out of 1011 reviews
Rating 2 - Terrible. 15 out of 1011 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to plaza, lots of shopping and food nearby.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location with beautiful views, spacious apartment and friendly staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel right in the middle of the tourist center, short walk to everything. Nice clean rooms, and amazing, helpful staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. The hotel staff was friendly and warm.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

gretta

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was excellent, very well located, clean and the staff at the front desk were friendly and helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 15 nights in Sep 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The employment, the location and the breakfast was perfect
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very fresh and yummy. The hotel is clean and the location is amazing. It is old plumbing so you get a weird smell from the shower. But hotel is newly renovated and its location is the best.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff nice and clean place.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with the best location. Rooms were spotless. Friendly,Great, helpful staff. Would definitely stay there again.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lisa Coronato

Liked: Cleanliness, amenities, property conditions & facilities
Everything…location, staff, amenities were FABULOUS
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Annette M

Liked: Cleanliness, staff & service, amenities
The hotel was an excellent choice in every way. The location is outstanding: in the heart of the city but also walkable to all the major sights, shopping and lots of restaurant options. My room was clean, comfortable and quiet. The breakfast had a lot of variety and was delicious.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Iman

Excelent hot
Stayed 1 night in Feb 2026
Verified

8/10 Good

Waleska

Liked: Cleanliness
The hotel has a good location. The staff is very friendly and helpful.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
great location, excellent staff and clean room highly recommend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were excellent.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast to small for the price, please remove aircondition from search when its closed
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charles

Friendly, helpful staff. Clean rooms. Central location.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean room. Bath great. Super annoying that it was 2 twin beds pushed together, though. The hotel is right in the middle of an extremely busy area...people walking around constantly...street musicians going. I loved it but you should know itll be noisy with the wondows open until at least 4 am. Staff was great.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, walk to any attractions, breakfast is wonderful.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel near to all attractions.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was amazing and the hotel was located in a great location. We enjoyed our stay.
Stayed 3 nights in Jun 2025