Adults-only hotel in Madrid with a 24-hour front desk
Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Tres Cruces offers 53 air-conditioned accommodations with minibars and laptop-compatible safes. 20-inch flat-screen televisions come with digital channels.
Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Petit Palace Tres Cruces. During your stay, you're just a quick walk from Gran Via. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available. This property offers pet-friendly amenities like food and water bowls.
Free WiFi and wired Internet
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes complimentary bicycles
Guests have great things to say about the location and the helpful staff
Steps from Gran Via and 8 minutes by foot from Lope de Vega Theatre
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls
Petit Palace Tres Cruces offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Tres Cruces also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).
This 3-star Madrid hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Offsite parking available (EUR 30 per day); discounts available
Food and drink
Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 per person
Things to do
Free bicycle rentals
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
4 floors
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
20-inch flat-screen TV with digital channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop-compatible safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: EUR 25 per pet, per stay
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
This property welcomes adults only.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 15 per person
Nearby parking fee: EUR 30 per day (2625 ft away)
Pet fee: EUR 25 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Petit Palace Tres Cruces
Petit Palace Tres Cruces Hotel
Petit Palace Tres Cruces Hotel Madrid
Petit Palace Tres Cruces Madrid
Petit Palace Tres Cruces Centro Hotel Madrid
Petit Palace Tres Cruces Hotel
Petit Palace Tres Cruces Madrid
Petit Palace Tres Cruces Hotel Madrid
Petit Palace Tres Cruces Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, 2 minute walk to the Gran Via metro Station. Many options to shop, dine and walk around. The staff is kind and helpful, rooms are comfortable and have everything you need. We loved breakfast! Would definitely stay here again.
Their breakfast is the best. There are a lot of good quality options of meat and eggs. Especially, they get a lot of different kinds of fruits and fresh juices.
Nice th hotel but we stay only 1 night.
Perfect to know Madrid bc it’s on the downtown.
Ivette
Stayed 1 night in Jul 2025
6/10 Okay
Dan
21 Jul 2025
Liked: Staff & service
It is a ok hotel. A bit worn out , nothing special about rooms , however staff are very nice and helpful . Location is good however this street is a bit seedy
Really great place. The only thing that is a disadvantage is that the AC runs all over the hotel so you can’t control the temperature in your room individually.
The restaurant should check the equipment, the juice carafe are Brocken and in use, the eggs look like re heated and fake. Should refill the hot food more often. Service ways nobody smiles. ( I know is early but…..no excuses)
Pros: Great location. Exceptionally clean. Comfortable bed. Good value. Cons: Lobby and room showing considerable wear and tear - not as represented in the photos.
This is a small hotel close to everything, but is still peaceful and quiet. We were able to walk easily to the main attractions. Breakfast was really good, staff was friendly and helpful. Would stay here again
Manisha
Stayed 1 night in Dec 2024
6/10 Okay
Jeffrey Ronald
Business traveller
9 Dec 2024
Liked: Staff & service
Location super. Staff professional and polite. Room tiny but mostly comfortable. Room, bathroom, and overall facility is a little bit tired and in need of some updates—especially shower fixtures.
Great property right smack in the middle of Gran Via...soo convinient for first time visitors to Madrid.
Food and shopping was so close and had hundreds of options for everyone.
The room was spacious, and comfortably fit 4 people.
The AC was barely working but luckily we travelled during the colder months and were able to manage with the windows open.
Overall a quaint place with great options for food and adventures nearby.
P.S. they also accomodate your luggage if you arrive before check in time or need someplace to store your stuff post checkout. Super convinent