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Petit Palace Triball

3.0 star property

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Photo gallery for Petit Palace Triball

Interior
Minibar, in-room safe, desk, blackout curtains
Sports facility
Reception
Quadruple Room, Gran Via View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
C/ Gonzalo Jimenez de Quesada, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Quadruple Room, Gran Via View

Quadruple Room, Gran Via View

Quadruple Room, Gran Via View

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(38 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(21 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Petit Palace Triball

Along with a business center, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Petit Palace Triball offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. 20-inch flat-screen televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Petit Palace Triball. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a business center and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Triball.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 18 for children

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 33 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 5 to 18 years old)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Petit Palace Triball offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Palace Italia
Petit Palace Triball Hotel Madrid
Petit Palace Italia Hotel
Petit Palace Italia Hotel Madrid
Petit Palace Italia Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel Madrid

Petit Palace Triball Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HENRY

Liked: Cleanliness, property conditions & facilities
Clean room, staff great, excellent breakfast
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Carolina

Liked: Staff & service, amenities
Great location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Juan P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All shops within walking distance
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Susmitha

Yes spotless room and great reception
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay perfect with when traveling with a child walking distance from everything we had a corner room with a view of grand Via and it was awesome. Hotel staff was really nice rooms were clean.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness
Disliked: Amenities
The room was spotless and the staff were very courteous and helpful. Breakfast in the morning was great with a nice selection of fruit, breads and hot items. Good location, 2 minute walk to Gran Via, about 20 minute walk to the center and museums.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

yoslaidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping, excelente staff and location
Stayed 8 nights in Sep 2025
Verified

6/10 Okay

Amirpouya

Liked: Staff & service
Disliked: Property conditions & facilities
Exceptional location 👍 But the hotel conditions not in good shape , windows are not seal properly, you feel like you are sleeping in the middle of the street Rooms are too small But we will back for the location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, wonderful breakfast!

Great family hotel room in the center of Madrid.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Kazi

The big big plus is the location and view of Grand Via through our balcony.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Vincenzo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast and good staff. Thank you !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 8 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Very nice and helpful.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Raymi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Reception staff is very attentive Rooms are very comfortable
Stayed 3 nights in May 2025
Verified

8/10 Good

Marianne

Liked: Cleanliness
The location is perfect. Traversed the city with out a single uber. Staff were so helpful and kind. Our room’s balcony faced the Gran Via which was beautiful and with the well insulated door it was very quiet. Beds/pillows were quite comfortable. While the hallways and furnishing show some age but well maintained. Price value on Petit Palace is excellent. …. Also there is not a shuttle to the airport as indicated on the Expedia listing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nimari

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location; just few steps from Gran Via metro station. The hotel is beautiful, super clean and the staff are friendly.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Seth

Perfect location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Perfect location! Excellent room with friendly, helpful staff. Very comfortable and reasonably priced. Would definitely stay here again!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Subodh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff. Enjoyed our stay.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Thomas

Perfect location to everything. Very nice hotel. Great view of Gran Via
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, breakfast is delicious and the hotel is very safe
Stayed 2 nights in Jun 2024