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Soho Boutique Congreso

4.0 star property

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Photo gallery for Soho Boutique Congreso

Interior detail
Interior detail
Lobby
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C/ ZORRILLA, 7, Madrid, 28014
  • Place, Thyssen-Bornemisza National Museum
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Soho Boutique Congreso

Concierge services, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, limo/town car service, tour/ticket assistance, and multilingual staff assistance are onsite. Change of towels is available on request.
Soho Boutique Congreso offers 74 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

During your stay at Soho Boutique Congreso, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Puerta del Sol and 6 minutes by foot from Gran Via
Soho Boutique Congreso offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Soho Boutique Congreso also features dry cleaning/laundry services, limo service, and an elevator.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per night)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 22 for children

Family friendly

  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (70 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
  • Nearby parking fee: EUR 30 per night (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Soho Boutique Congreso Hotel Madrid
Soho Boutique Congreso Hotel
Soho Boutique Congreso Madrid
Soho Boutique Congreso Hotel
Soho Boutique Congreso Madrid
Soho Boutique Congreso Hotel Madrid

Soho Boutique Congreso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 61 reviews
Rating 8 - Good. 11 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at this hotel
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Rasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and nice hotel
Stayed 3 nights in Jul 2024
Verified

8/10 Good

IVAN

Liked: Cleanliness, staff & service, amenities
Nice staff, near public transport.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Rajesh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent, city center, walkable to lot of restaurants, close to metro station. Near all tourist attractions
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet area close to park el retiro, very friendly staff, close to public transportation. A lot of restaurants nearby
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, minutes from Prado; other landmarks are also within a walking distance. Nice, friendly and very helpful staff.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Elizabeth Fiona

Liked: Staff & service
Rooms are tired and in need of maintenance. Good location. Front desk understaffed. Would not return
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Fri

Liked: Staff & service, property conditions & facilities
Across from congress. Vantage point very non busy area and windows look out onto office building or other window. Not a lively location .
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
I like the neighborhod. I don´t like the stars to acces to hotel and rooms
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Suzanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position in the city. Reception rushed, not very personable. Room utterly disappointing. There is no excuse for mouldy bathrooms in a 4 star hotel . The room was very tired with marks all over the walls, chipped paint on woodwork. For over 250.00 per night I expected more. Would never return.
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Krisherm

Disliked: Staff & service, property conditions & facilities
The hotel was warm and the AC wasn’t on. Their main reason was it was “cold outside” so the AC was not on. Breakfast was limited with no variety options. Coffee in the room was great. The staff was ok, could have been more friendly. We were a large group and they had deactivated my friends room because they needed something from another room and wanted to contact them. That’s really unacceptable and inconvenient. Not impressed…
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Disappointing Experience at Soho Boutique Congreso

Disappointing Experience at Soho Boutique Congreso I stayed at the Soho Boutique Congreso in Madrid from October 14-18, 2024, and unfortunately, it was a frustrating experience. Although the hotel advertises air conditioning, the system was set to blow only warm air, making the room unbearably hot. After multiple complaints, the hotel deliberately turned off the warm air, leaving the room with no air circulation at all. I requested a room change to escape the stuffiness, but the hotel refused. Every time I visited the reception, other guests were calling in with the same issue, clearly indicating a widespread problem. The reason the hotel gave for not fixing the air conditioning — that it was cooler outside — did not make sense at all, considering how hot and stuffy the room was inside. As a result, we were unable to sleep for three nights. Opening the window wasn’t an option either, as the street outside was extremely noisy throughout the night and into the early morning, making it impossible to get any rest. To make matters worse, the hotel forgot to book a taxi for our airport transfer, further adding to the inconvenience. I would not recommend this hotel unless they address these ongoing issues and improve their customer service.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities, room comfort
O hotel é super confortável. O quarto grande com uma cama enorme. Ficamos no 219. O check in foi ótimo e a pessoa que nos atendeu super gentil. Fez de tudo para tirar as nossas dúvidas e nos ajudar. O hotel fica em uma área central, sendo possível fazer tudo a pé. O café da manhã é bom com frutas, pães, charcutaria, iogurte e suco. Recomendo e me hospedaria novamente.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

CARLOS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizado, confortável
Stayed 1 night in May 2025
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde que llegamos la amabilidad del personal, habitación super limpia, pequeña pero bien acondicionada, si vuelvo, gracias.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável

Localização perfeita e muito segura. Quartos bem grandes, cama king super confotavel assim como travesseiros. Cafe da manhã bom. Unica falha é a reposição fos itens que iam acabando . Por exemplo: roll de chocolate acabou e tinha ja pronta outra travessa e nao colocavam para clientes, assim foi com as frutas também. A maquina de cafe chegava a acabar tudo e so uma funcionava . Como tinhamos que sair as 8 hs por causa do voo, pedimos para deixar alguma coisa mesmo que fosse no quarto e nao fomos atendidos . Sentimos falta de nao ter TV por streming.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel buena ubicación

Muy buena ubicación y buen precio Personal muy amable
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Isabel Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El servicio de limpieza muy bien. Es un alojamiento precioso en una zona muy estratégica en Madrid. Me encantó
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Isabel

Este Hôtel estuvo grandioso, con una excelente ubicación y un personal muy atento. Cuartos grandes y todo muy bien. Lo recomendamos!!!
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Rosa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ofreció Expedia Hotel 4* Y parecía de 1* Sucio Viejo Baños viejos Muebles en mal estado
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alejandro A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y nos dieron habitación antes de la hora de check in lo cual nos gustó mucho después de un largo viaje en avión
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Alejandro Vilchis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion , muy buena atencion
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização ótima

Muito tranquila. Quarto ótimo.
Stayed 4 nights in May 2022
Verified

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación

Hotel con ubicación excelente
Stayed 1 night in Dec 2021