SureStay Plus Hotel by Best Western Mammoth Lakes

2.0 star property

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Photo gallery for SureStay Plus Hotel by Best Western Mammoth Lakes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Reception
Exterior
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
54 Sierra Blvd, Mammoth Lakes, CA, 93546
  • Place, Village Gondola Station
    ‪18 min walk‬
  • Place, Mammoth Lakes Welcome Center
    ‪20 min walk‬
  • Place, Sierra Star Golf Course
    ‪2 min drive‬
  • Airport, Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

SureStay Plus Hotel by Best Western Mammoth Lakes

This hotel features concierge services, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a porter/bellhop, and a front-desk safe are onsite.
SureStay Plus Hotel by Best Western Mammoth Lakes offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Mammoth Lakes. During your stay, you'll be within walking distance of Village Gondola Station. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Services include a concierge, a porter, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by foot from Village Gondola Station and a 2-minute drive from Mammoth Lakes Welcome Center
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served. WiFi is free in public spaces. A vending machine, ski storage, and concierge services are also featured at the business-friendly SureStay Plus Hotel by Best Western Mammoth Lakes. Self parking is free.
Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available

Things to do

  • Ski storage
  • Snow sports gear

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mammoth Lakes Travelodge
Mammoth Lakes Travelodge Hotel
Travelodge Mammoth Lakes
Travelodge Mammoth Lakes Hotel Mammoth Lakes
Travelodge Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes
Surestay Plus By Mammoth Lakes

SureStay Plus Hotel by Best Western Mammoth Lakes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 202 out of 550 reviews
Rating 8 - Good. 158 out of 550 reviews
Rating 6 - Okay. 89 out of 550 reviews
Rating 4 - Poor. 47 out of 550 reviews
Rating 2 - Terrible. 54 out of 550 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Carlo

Stayed 1 night in Jan 2026

8/10 Good

Dana

Stayed 2 nights in Jan 2026

8/10 Good

jennifer

Very clean room. Renovated bathrooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service
Front desk staff was great. Very helpful and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh, limited but ok. Everything else was great, Front desk staff was very helpful. Would surely come back again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities
Clean specious room
Stayed 3 nights in Jan 2026

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have not have breakfast yet
Stayed 1 night in Jan 2026

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, front desk was very nice and the hotel is close to the village and shuttle to take you to the village.
Stayed 2 nights in Jan 2026

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness, amenities
The staff is friendly, but the hotel need updates, parking garage is low and tight. The breakfast is no good not to mention the lady we’re using the same towel to clean the countertop to clean the waffles maker and other food items. This is very concerning and none sanitary and unhealthy.
Stayed 2 nights in Dec 2025

4/10 Poor

Tom

Disliked: Cleanliness, staff & service, amenities
The room is run down and molded. Room stink and nothing in the room was working.
Stayed 1 night in Dec 2025

10/10 Excellent

Jon Ross

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2025

10/10 Excellent

sammy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room
Stayed 2 nights in Jan 2026

2/10 Terrible

Priscella

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities
The front desk staff was so helpful, understanding with us.
Stayed 3 nights in Dec 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
The property met our needs but with no extra frills. Room was clean, just old and dark, with thin walls- updating would be nice. Chair was broken and some lights didn’t work. Bed was comfortable. Dining area is in the basement. Underground parking is nice but you’ll need 4 wheel drive or chains to get out if there’s snow/ice. Close to bus stop and restaurants.
Stayed 3 nights in Dec 2025

6/10 Okay

Tamara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
As a first time Best Western customer: 1)Front desk staff was very courteous and helpful. 2)Room was average--heating unit was louder than expected and not easy to sleep through. 3) Fridge didn't keep items cold 4) Not many channels available on tv 5) On last day no breakfast was available, only cereal and stale bread. No advanced notice or reason why 6) On last day, I was told pipe broke and no water for the day. 7) When we arrived at 4:30pm that day, housekeeping had just started to clean room. We were tired from skiing all day and said just empty garbages, as we're tired. 8) Floors were dirty but nothing was cleaned earlier in the day. 9) Shower was nice, hot and powerful. Please fix the wall around the shower head 10) Some dresser drawers didn't work properly 11) Difficult to take luggage to underground parking since there are no elevators and when it snows, there was no choice but to muscle two 30" suitcases down the 15 stairs. 12) Blankets and covers insufficient for current temps which are in the low 20's. Unfortunately, for the room price, the positives didn't outweigh the negatives so we will look elsewhere on our Mammoth trips this season. thank you.
Stayed 4 nights in Dec 2025

10/10 Excellent

Betty

Stayed 5 nights in Dec 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, updated bathroom, plenty of space. Friendly staff, easy check in and check out
Stayed 3 nights in Dec 2025

8/10 Good

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and bed, nice garaged parking, friendly staff, shower water pressure is low
Stayed 1 night in Dec 2025

4/10 Poor

Grigor

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t even has towels upon arrival
Stayed 2 nights in Dec 2025

6/10 Okay

SYED, stevenson ranch

Stayed 1 night in Dec 2025

8/10 Good

deswick

Stayed 1 night in Dec 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near dining options and a gas station. The check-in staff were very friendly and welcoming, making our stay enjoyable. We will definitely be coming back next Christmas!
Stayed 2 nights in Dec 2025

4/10 Poor

James

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This is the second time I've stayed at this property, the first time they ran out of hot water but I just chalked it up as bad luck and things like that happen. On the second day of our stay this time the complimentary breakfast bar was empty. The front desk said the worker called in and there would be no breakfast. What, one person calls in and the whole kitchen closes down. The complimentary breakfast is key for a family travelling with kids and the reason I choose to stay here over other similar hotels in the area that do not offer this. I understand now that this property is run with a skeleton crew, I will not be booking this place again.
Stayed 3 nights in Dec 2025