Hotel Lucent

3.0 star property

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Photo gallery for Hotel Lucent

Terrace/patio
Fitness facility
Front of property – evening/night
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Housekeeping

Explore the area

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727 El Camino Real, Menlo Park, CA, 94025
  • Place, Stanford Shopping Center
    ‪11 min walk‬
  • Place, Stanford University
    ‪17 min walk‬
  • Place, Stanford University Medical Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(21 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Lucent

Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a garden.
Hotel Lucent offers 47 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 49-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Lucent. During your stay, you'll be within walking distance of Stanford Shopping Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a car charging station, and a multilingual staff
  • Onsite recreation includes a gym
  • 14 minutes by foot from Stanford Shopping Center and a 4-minute drive from Stanford University
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Lucent. Free self parking is available.

This 3-star Menlo Park hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Lucent Menlo Park
Hotel Lucent
Lucent Menlo Park
Mermaid Hotel Menlo Park
Hotel Lucent Hotel
Hotel Lucent Menlo Park
Hotel Lucent Hotel Menlo Park

Hotel Lucent Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 859 reviews
Rating 8 - Good. 225 out of 859 reviews
Rating 6 - Okay. 111 out of 859 reviews
Rating 4 - Poor. 39 out of 859 reviews
Rating 2 - Terrible. 31 out of 859 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in staff was super helpful and nice! The room was well laid out and the heater is to figure out.
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service
Decent hotel, nothing fancy. Good for short stay, close to stores and shopping center. They ran out of hot chocolate our entire stay.
Stayed 3 nights in Dec 2025

8/10 Good

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, tidy, nice staff but the AC was not working due to repairs
Stayed 2 nights in Dec 2025

10/10 Excellent

Mario Christoph, Flagstaff

Stayed 2 nights in Dec 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service
Very positive experience. Thank you.
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bad smell in room. Had to buy air freshener but it still wouldn’t go away. Otherwise it was a fine stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kerri Michael

Hotel Lucent was AMAZING!! Jeanni made the entire stay unforgettable, she was so kind and accommodating!! It’s people like her that make a stay incredible, and because of her we will always go back anytime we are at Stanford or in the area! She went above and beyond for my son & I, and we are so grateful to her for all of her help! We weren’t expecting to stay in the area, but due to an emergency came up to Stanford without any extra clothes or toiletries, and Jeanni made sure we had toothbrushes, toothpaste, water, and even coffee, hot chocolate and tea!! Hotel Lucent was clean and comfortable and so welcoming!! She even turned the heater
Stayed 1 night in Dec 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Will stay again.
Stayed 2 nights in Dec 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2025

4/10 Poor

Maryah

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Room was tiny, outlets didn’t work.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff awesome will be staying again in the future
Stayed 1 night in Nov 2025

6/10 Okay

Jon, Salt Lake City

Travelled with family
Liked: Staff & service, amenities
We stayed at Hotel Lucent for three nights over Thanksgiving. I would like to leave a more positive review but overall it wasn’t a great experience. I suspect it’s very dependent on which room you stay in. Pros: Friendly and helpful staff, great location, safe neighborhood and clean premises. Thoughtful details like a pool table, backgammon board and good jazz music on the sound system were appreciated. Cons: The shower in our initial room (107) was infested with ants. We moved to a second room (229) that was located below a massive air conditioning unit that sounded like a helicopter landing on the roof when it fired up every few minutes. This made sleeping very challenging. I’ve read other reviews where people commented on traffic noise, but honestly Menlo Park is pretty quiet at night. That being said, I wouldn’t have noticed traffic given the oppressively loud AC system. Our room wasn’t serviced on the second day but the person at the front desk kindly provided clean towels on request. Breakfast was fine, typical readymade hotel omelets and a pancake machine. However, on the second day everything had been consumed by 8:30, so it pays to get up early. I must mention again that the staff was unfailingly courteous and helpful and did their best to make our stay pleasant. Managing a hotel is a very challenging business so I don’t want to complain too much, but I suspect our experience would have been better if we’d been in a different room.
Stayed 3 nights in Nov 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed on three occasions over the last week. On the first occasion there was so much noise and vibration from the fans above the room that we had to be moved to another room, which still suffered from this but to a much lesser degree. Subsequent stays were in other better rooms and were very satisfactory.
Stayed 1 night in Nov 2025

6/10 Okay

Phillip J

Stayed 2 nights in Nov 2025

6/10 Okay

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and kept up well… it sounded like a diesel truck was sitting on the roof of our room intermittently throughout our stay. I dont know if it was the furnace or what but it was pretty disruptive, we could hear our neighbors TV all night and then I got a text at 1:58am asking us how our stay was which also woke me up out of my sleep. Wasn’t a very restful night…
Stayed 1 night in Nov 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Sleek and sharp and convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and the staff was very friendly we loved the complimentary breakfast as well!
Stayed 1 night in Nov 2025

8/10 Good

GRAHAM, Tracy

Stayed 1 night in Nov 2025

8/10 Good

Anastasia

Stayed 2 nights in Oct 2025

8/10 Good

Kurt

Liked: Amenities
A great place to stay when going to a show at the Guild theater less than 2 blocks away!!
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Bring your own pillows. The bed pillows are lumpy.
Stayed 1 night in Oct 2025

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

2/10 Terrible

Dodie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cera

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and staff was helpful
Stayed 3 nights in Oct 2025