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SureStay by Best Western Miles City

2.5 star property

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Photo gallery for SureStay by Best Western Miles City

Free daily full breakfast
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Fitness facility
Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1015 S Haynes Avenue, Miles City, MT, 59301
  • Place, Holy Rosary Healthcare
    ‪8 min walk‬
  • Place, Miles Community College
    ‪8 min walk‬
  • Place, Miles City Town & Country Club
    ‪12 min walk‬
  • Airport, Miles City, MT (MLS-Miles City Municipal)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

SureStay by Best Western Miles City

This smoke-free hotel features a fitness center, a sauna, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and a vending machine. Housekeeping is available on request.
SureStay by Best Western Miles City offers 53 accommodations with DVD players and coffee/tea makers. Accommodations offer separate dining areas. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay by Best Western Miles City. During your stay, you're just a quick walk from Miles Community College. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a business center and a vending machine
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Miles Community College and Holy Rosary Healthcare
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
SureStay by Best Western Miles City offers its guests a sauna and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly SureStay by Best Western Miles City also features a vending machine, express check-in, and express check-out. Free self parking is available.

This Miles City hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • 5G smartphone data speed
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free limited smartphone calls
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Printer
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day (maximum USD 350 per stay), plus a one-time cleaning fee of USD 25
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day
  • Cleaning deposit: USD 25 per day
  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 350 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western War Bonnet
Best Western War Bonnet Inn
Best Western War Bonnet Inn Miles City
Best Western War Bonnet Miles City
War Bonnet Inn
Miles City Best Western
Best War Bonnet Inn
Surestay By Best Miles City
Best Western War Bonnet Inn
SureStay by Best Western Miles City Hotel
SureStay by Best Western Miles City Miles City
SureStay by Best Western Miles City Hotel Miles City

SureStay by Best Western Miles City Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 116 reviews
Rating 8 - Good. 34 out of 116 reviews
Rating 6 - Okay. 24 out of 116 reviews
Rating 4 - Poor. 13 out of 116 reviews
Rating 2 - Terrible. 13 out of 116 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Pavel

Disliked: Cleanliness
Beddings weren’t washed.
Stayed 1 night in Dec 2025

6/10 Okay

Grace

Liked: Cleanliness
Disliked: Amenities
It was okay. More of a hotel style and check in was very slow even though I was the only person there. Staff was nice hut paying $25 for one night for my dog seems a little silly. Also, I don’t enjoy being put on the 1st floor with the outdoor layout as a solo female traveling.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynn

Stayed 1 night in Dec 2025

8/10 Good

Joanna

Stayed 2 nights in Dec 2025

6/10 Okay

Patrick

Stayed 1 night in Nov 2025

8/10 Good

Gerald

Stayed 1 night in Sep 2025

6/10 Okay

gary

Travelled with partner
Disliked: Cleanliness
Carpet dirty and stained....time for hard surface flooring!....hadn't been vacuumed. Shower curtain dirty or stained, hair in sink and tub. Hvac was quiet and efficient, breakfast was nice
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Everything is great at the hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay while working out of town. Thank you.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room climate was good. Didn't see the gym. The pool and hot tub were not available as advertised.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025

2/10 Terrible

Kate

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was as clean as they could make it but smelled terrible. Room smelled like old cigarette smoke and carpet smelled bad too. Pet friendly room with carpet... no good. Room needs a fresh coat of paint and pull the carpet. TV didn't work. Staff was great and tried to fix TV but unsuccessful.
Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Travelled with family
Hotel is dated, but wasnt terrible
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet in room 101 was soaking wet. From the door to the TV. The room had a musky order and I’m assuming it’s from the carpet. Otherwise, the room was comfortable. The bed was also very hard.
Stayed 1 night in Oct 2025

6/10 Okay

MARIA

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

Staff was good. Lots of outlets didn’t work. 2 tv remote was confusing. Hair in a few spots in bathroom n sink area. Other clientele made us nervous. It is a motel not a best western hotel that you would think of as being up to the brand’s standards.
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. I would say needs a bit of an update in the next few years, but overall it was a great stay. Very quaint and quite. The staff was very cordial and helpful. Always had a smile.
Stayed 4 nights in Sep 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been coming to this hotel for 5 years every year on the same week and everytime its been pleasant and clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 14 nights in Sep 2025

10/10 Excellent

Susan, Missoula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Desk Clerk went above and beyond for me.
Stayed 1 night in Sep 2025

4/10 Poor

Evelia

Disliked: Cleanliness
There were gnats and flies in our room. The room was non smoking but there were a couple employees outside the buikding smoking. Whenever my kids open the door to go see their teamate
Stayed 1 night in Sep 2025

6/10 Okay

Tanya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a smell to it! The exterior of hotel smelled like week. No pool No hot tub
Stayed 1 night in Sep 2025

2/10 Terrible

David

Stayed 1 night in Sep 2025

6/10 Okay

Trek

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Staff & service
Cheap and fairly clean
Stayed 1 night in Sep 2025

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