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Residence Inn by Marriott Palo Alto Mountain View

3.0 star property

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Photo gallery for Residence Inn by Marriott Palo Alto Mountain View

Property amenity
Exterior
Property amenity
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1854 W El Camino Real, Mountain View, CA, 94040
  • Place, Rengstorff Park
    ‪10 min walk‬
  • Place, Mariposa Park
    ‪11 min walk‬
  • Place, Mountain View Center for the Performing Arts
    ‪19 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Palo Alto Mountain View

Along with a fitness center, this smoke-free hotel has a snack bar/deli and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Residence Inn by Marriott Palo Alto Mountain View offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Beds feature pillowtop mattresses. Plasma televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Mountain View hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott Palo Alto Mountain View. During your stay, you'll be within walking distance of San Andreas Fault Trail. Free breakfast, free WiFi in public areas, and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • WiFi for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and basketball
  • Steps from Silicon Valley and 8 minutes by car from Stanford University
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Residence Inn by Marriott Palo Alto Mountain View. For a fee, parking is available.

This 3-star Mountain View hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 14 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 15 buildings
  • 2 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to March 4 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.1 per night (rates may vary)
  • Self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Palo Alto Mountain View
Marriott Residence Inn Mountain View
Palo Alto Mountain View
Residence Inn Marriott Mountain View
Residence Inn Marriott Palo Alto Hotel
Residence Inn Marriott Palo Alto Hotel Mountain View
Residence Inn Marriott Palo Alto Mountain View
Residence Inn Mountain View Palo Alto
Residence Inn Palo Alto Mountain View
Residence Inn Marriott Palo Alto Mountain View Hotel
Residence Inn Marriott Palo Alto
By Marriott Palo Alto Mountain
Residence Inn by Marriott Palo Alto Mountain View Hotel
Residence Inn by Marriott Palo Alto Mountain View Mountain View

Residence Inn by Marriott Palo Alto Mountain View Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 719 reviews
Rating 8 - Good. 210 out of 719 reviews
Rating 6 - Okay. 55 out of 719 reviews
Rating 4 - Poor. 25 out of 719 reviews
Rating 2 - Terrible. 19 out of 719 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Renee

Liked: Cleanliness, amenities
The walls and ceiling are paper thin in this hotel. The person above me seemed to be up all night walking the floor. The ceiling creaked and you could hear every step. I finally got to sleep and the trash people emptied the dumpster around 6:30-7:00 am. I then got back to sleep and then the gardeners started with the leaf blowers right outside my window at 7:00 -7:30 am. I gave up at that point and just got up. I mentioned this to the front desk at checkout and the rep was deer in the headlights, not sure what to say or do.
Stayed 1 night in Dec 2025

4/10 Poor

Sherryl

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great at check in...neighbors had air conditioner running all night next to my door...got no sleep..front desk couldnt help and didnt want to...it was the worst..said cintact Expedia for a refund...thought this would be new family gathering hotel.. definitely not...just awful! Front desk checkout was evwen worse...never stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Wenging

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

8/10 Good

Anne Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location easy good parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, front desk staff was very courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leonel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent over all
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2025

10/10 Excellent

Jim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, friendly and great location
Stayed 5 nights in Oct 2025

10/10 Excellent

Meiping, Chalfont

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location!
Stayed 1 night in Oct 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room. Not s fan of the light switches -- turning on and off sometimes automatically or sometimes not at all
Stayed 3 nights in Oct 2025

10/10 Excellent

Zhifeng

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property, good breakfast options, easy walk to Castro Street and mountain view train station.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comfy rooms that have everything you need for a couple of days. Shopping center with places to and shop right across the street. Staff was very friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Clean, good service. Door stuck but maintenance was sent quickly to try and fix.
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient for visiting friends in area.
Stayed 1 night in Oct 2025

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, but bed was rough to sleep on. I had requested a wake-up call but never received it. Additionally, I had woken up early one morning and went to the gym in the main building and startled the one worker awake, sleeping at the front desk. My hunch is that this is why I never received a wake up call.
Stayed 4 nights in Sep 2025

2/10 Terrible

Kushtrim

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the second night I came back and the door was cracked open by 2 inches, albeit the house cleaning left it open from whenever they cleaned the room until I came back from work around 11 pm. Had to wait for another hour for the maintenance guy to come and fix the lock so that I could go to sleep with a door what could shut and lock. So for hours my valuables were exposed. The maintenance guy said he will look into who opened the door and will get back to me the next day, it never happened. Last night I came back to find that the toilet was clogged and the bathroom sink. The maintenance was called to unclogged it, but they were not successful to fix the bathroom sink. This was the worst hotel experience for my business travel. I will make sure that none of my corporate coworkers ever step foot at your hotel, honestly for whoemever is reading this the manager should be fired in a heart beat.
Stayed 5 nights in Sep 2025

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL!! I was helped with my bags and the gentleman at check-in was amazing.
Stayed 4 nights in Sep 2025

8/10 Good

Yuhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 16 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service

Best ever

When I arrived, it took about one minute to be checked in and sent on my way to my room when I arrived in my room, clean, perfect and cool was told there was a breakfast in the morning went down for that excellent breakfast everything I could ever imagine
Stayed 1 night in Sep 2025

8/10 Good

THOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

JOSE JOAQUIN GONZALEZ

Very noisy room, no cleaning every day, a lot smokers in the outside
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2025

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