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Holiday Inn Newcastle Jesmond by IHG

4.0 star property

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Photo gallery for Holiday Inn Newcastle Jesmond by IHG

Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Air conditioning
  • Bar

Explore the area

Map
Jesmond Road, Newcastle-upon-Tyne, England, NE2 1PR
  • Northumbria University
    ‪11 min walk‬
  • St. James' Park
    ‪3 min drive‬
  • Quayside
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Leisure)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Wheelchair)

Standard Room, 1 King Bed, Accessible (Wheelchair)

Standard Room, 1 King Bed, Accessible (Wheelchair)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Newcastle Jesmond by IHG

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.
Holiday Inn Newcastle Jesmond by IHG offers 70 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the breakfast at Holiday Inn Newcastle Jesmond by IHG. During your stay, you're just a quick walk from University of Newcastle-upon-Tyne. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from St. James' Park and a few minutes from Quayside
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 309 square feet (29 square meters) and includes conference space. The eco-certified Holiday Inn Newcastle Jesmond by IHG also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: GBP 16.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 309 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 8.5 for children
  • Covered self parking fee: GBP 11.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jesmond
Holiday Inn Jesmond Newcastle
Holiday Inn Newcastle Jesmond
Holiday Inn Newcastle Jesmond Hotel Newcastle-upon-Tyne
Holiday Inn Newcastle Jesmond Newcastle-upon-Tyne
Jesmond Holiday Inn
Jesmond Holiday Inn Newcastle
Newcastle Holiday Inn Jesmond
Newcastle Jesmond Holiday Inn
Holiday Inn Newcastle Jesmond Hotel
Newcastle Jesmond By Ihg
Holiday Inn Newcastle Jesmond
Holiday Inn Newcastle Jesmond by IHG Hotel
Holiday Inn Newcastle Jesmond an IHG Hotel
Holiday Inn Newcastle Jesmond by IHG Newcastle-upon-Tyne
Holiday Inn Newcastle Jesmond by IHG Hotel Newcastle-upon-Tyne

Holiday Inn Newcastle Jesmond by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cait

Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Stayed 1 night in Jan 2025

10/10 Excellent

ishfaaq

Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient comfortable and courteous

Single night stay for a dinner. Check in was very professional, pleasant and engaging Room exactly as one would expect . Good value as well
Stayed 1 night in Jan 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, within walking distance of St Jame's Park (Half an hour), ideal location for football matches. Metro station links to the Airport and the rest of Newcastle.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff in every area. Friendly and professional
Stayed 1 night in Jan 2025

10/10 Excellent

ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located friendly hotel.

Well located hotel very close to Tyneside Metro and easy walk into City Centre Plenty of parking, including EV charging. Had room on the back which was quiet and had everything for our needs. All the staff we spoke to were lovely. We thought the price was very reasonable.
Stayed 2 nights in Jan 2025

4/10 Poor

Nikki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Jackie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Phoebe

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The only bad thing about the stay was the bathroom had not been cleaned. There was feaces in the toilet, green and yellow liquid on the shower curtain and the bathroom sink’s plug was broken on arrival as it was pushed down and when trying to open up the plug it would not so the sink was full of water when used. Staff were extremely friendly and polite
Stayed 2 nights in Dec 2024

6/10 Okay

Joanna

Liked: Cleanliness, staff & service, room comfort

It’s been better

We often use this hotel as it’s convenient for visiting family, and usually clean and comfortable. We had a few issues this time - we were locked out of the hotel the first night (it was only 9pm so not late) as no one answered the bell from the car park despite us ringing several times. The TV in our room was broken though the staff very quickly offered to change our room - when we declined, they refunded us the car park charges instead which was a nice gesture. Our bed was comfortable but there were hair grips on the floor from a previous occupant and the bathroom has certainly seen better days. The grouting is filthy, the shower curtain doesn’t fit and there are missing tiles from the side of the bath. This hotel renovated their public areas a few years ago and I think it’s time now for them to spend money bringing the rooms back up to scratch. The staff were lovely, as always.
Stayed 2 nights in Dec 2024

10/10 Excellent

Connor

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah, Billingham

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was really comfy
Stayed 1 night in Dec 2024

8/10 Good

Tesfu

Stayed 1 night in Dec 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 2 nights in Dec 2024

10/10 Excellent

Derren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Owen

Stayed 1 night in Nov 2024

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Slight issues with heating, but manageable.
Stayed 2 nights in Nov 2024

6/10 Okay

Ward

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice Staff but Very Noisey with Traffic

I stay here a lot and the staff are always friendly and efficient so that’s the good part. However, the rooms at the front of the hotel overlooking a major road are far too noisy with the existing glazing. I wore earplugs and could still clearly hear the traffic throughout most of the night, keeping me awake for all but three hours. Not acceptable if you’re looking for a good nights sleep. Buyer beware.
Stayed 1 night in Nov 2024

8/10 Good

Alistair

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2024

4/10 Poor

Ross Ian

Travelled with partner
First the parking area are not properly instructed. There are no signs etc. checking in was quite a pain as well. At first the lady in the reception couldn’t find our reservation and that need to call her colleague to help her. The room assigned to us are located at the very end corridor and we got lost at first as we need a lift to get there and it was like a maze run puzzle to find it. The Bed was the most uncomfortable bed we’ve ever had. It’s sinking and the pillow was horrible too. We always stay in IHG property and this one so far are the worst. The breakfast selection are so poor and cold.
Stayed 1 night in Nov 2024

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