Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
VIP Access

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Restaurant
Lobby
Two Queen Beds with pullout and jetted tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Bar
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

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5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Fallsview Casino
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(188 reviews)
  • Sleeps 3
  • 1 King Bed

Two Queen Beds with pullout and jetted tub

8.6 out of 10
Excellent
(4 reviews)
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Two Queen Bed Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(74 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at Sterling Inn & Spa - an Ontario's Finest Inn. During your stay, you're just a quick walk from Clifton Hill. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free continental breakfast offered
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Treat yourself to body wraps, body scrubs, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have really good things to say about the accommodations, from the spaciousness and comfy beds to the cleanliness and overall comfort
  • Just a 3-minute walk from Clifton Hill and 9 minutes by foot from Casino Niagara
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business center, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

Guests are served free continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Reviews

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1610 out of 1993 reviews
Rating 8 - Good. 279 out of 1993 reviews
Rating 6 - Okay. 66 out of 1993 reviews
Rating 4 - Poor. 18 out of 1993 reviews
Rating 2 - Terrible. 20 out of 1993 reviews

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem for an adult getaway. Lovely and spacious rooms. Breakfast in bed and robes add a special touch. Very close to Clifton but walkable to Fallsview Casino also. Will be back!
Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2025

10/10 Excellent

Erin, Temecula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to walk to the falls and Clifton street. Breakfast in bed and can add a little mimosa to it for a small change. Easy and friendly check in and they checked in with us to see if we needed anything. Got an upgrade on the room which was spacious and has a huge jacuzzi tub, robes and bottled water in the room. Restraint on site looked nice but we didn’t take advantage of it maybe next time because I would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast in-bed was a lovely surprise.
Stayed 1 night in Jun 2025

6/10 Okay

jakesha

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was nice size and clean. However the bed was extremely firm, pillows felt like plastic, tv didn't change channels. Room was clean. Very spacious. Breakfast menu was unsatisfying. Not a bad place but the accommodations could have been a little better. Staff and management were very nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needed a touch up, and ceiling was dusty. But as always we will be back love you guys and love the hotel ❤️
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay near the Falls.
Stayed 1 night in May 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff. Nice room
Stayed 3 nights in Jun 2025

10/10 Excellent

Maverick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good with the property. Just our room specially had some damage on the walls and small things like that yay had us dock a star.
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sundeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind and accommodating, the rooms are large and comfy, the king beds are on the firmer side but great for your back! The breakfast delivered to your room is so nice and seems to alternate between quiches and boiled eggs, with orange juice, yogurt, granola, croissants, jam, butter, and then your choose of French pressed coffee or regular tea, it’s a very nice touch, something to look forward to every morning The restaurant on site, AG, it’s awesome, Erika especially is one of the best waitresses we’ve ever had the pleasure of serving us. There’s fresh flavoured water and a coffee “barista” machine that can make you some lovely drinks, even has a milk foamer Overall one of the best hotels in Niagara, just wonderful, Only possible complaint is some of the furniture was a tad beat up, but that’s a moot point as you just keep your stuff in or on it anyway Very very little room for improvement, they run a tight and extremely friendly ship 10/10 Ps- for your partner, get the amenities, it’s so nice, they will love it
King bed + tea lights and rose amenity add on + they made this wonderful towel decoration
Scenery near the restaurant AG
Date night dinner menu at AG
Apps at AG
Stayed 4 nights in Jun 2025

10/10 Excellent

Pryea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have been staying here at least 2x a year for several years and it is always great! Staff is amazing, rooms are clean, modern and private. A quick walk to Clifton Hill. Central yet quiet. Always my staycation destination. See you again soon!
Stayed 1 night in May 2025

10/10 Excellent

EMILY

Stayed 2 nights in May 2025

6/10 Okay

Tyson

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for the falls. Superb staff and fantastic room / suite. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, better than
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Shalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. As usual.
Stayed 1 night in May 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful, quiet place and near Clifton Hill for easy access for extra entertainment. Spa is great, with professional workers. Massage and body scrub was delightful. We will be booking here again and will recommend this place to friends and family.
Stayed 1 night in May 2025

10/10 Excellent

c

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and complimentary breakfast in bed was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small bout
Stayed 2 nights in May 2025

10/10 Excellent

Keaton

Stayed 1 night in May 2025

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were early so rooms were not available but we were still able to check in and our luggage was stored for us. We walked to the Falls and got awesome photos. Our rooms were amazing
Stayed 1 night in Jun 2025

10/10 Excellent

JIll

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that it's not on the main drag, its easy to get to, clean.
Stayed 1 night in Jun 2025