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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
VIP Access

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Two Queen Beds with pullout and jetted tub
Lobby
Deluxe Room, 1 King Bed, Steam Shower
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Fallsview Casino
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite

Two Queen Bed Suite

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa@Sterling. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at Sterling Inn & Spa - an Ontario's Finest Inn. During your stay, you're just a quick walk from Clifton Hill. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free continental breakfast offered
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Indulge with massages, facials, or body scrubs at Spa@Sterling
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have really good things to say about the accommodations, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • Just a 3-minute walk from Clifton Hill and 9 minutes by foot from Casino Niagara
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business center, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

Guests are served free continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1502 out of 1877 reviews
Rating 8 - Good. 274 out of 1877 reviews
Rating 6 - Okay. 60 out of 1877 reviews
Rating 4 - Poor. 18 out of 1877 reviews
Rating 2 - Terrible. 23 out of 1877 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aeliz Ann

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem by the Falls

Service and staff where great! Amazing restaurant on the premises. I loved the continental breakfast brought to the room daily. What a treat!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

My wife and I are in our early 40s and decided to stay here for our getaway weekend. The staff were all incredibly nice and eager to please from the moment we arrived until we left. Our Jacuzzi room was spotless and large, the steam shower great. King sized bed was soft and comfortable. Included breakfast in bed was a nice touch and super convenient as we like to sleep in! Parking lot is a little tight but very close to hotel. Hotel location was fantastic as well, very short walk to Clifton Hill and quiet at night. Thank you for a great weekend and will definitely stay again!
Stayed 2 nights in Mar 2025

8/10 Good

chad

Liked: Staff & service
Disliked: Property conditions & facilities

needs some work

Property was listed as top 100 hotels We stayed in room 216 Although the service was great the property itself needs work. Our shower did not operate correctly, our bed was the firmest mattress I have ever experienced. Not sure everyone would like something so hard to sleep on. Walls and trim in the room needed attention. For this price point I expected a bit more.
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms. Serve Breakfast in Bed.
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Nice property, staff is very friendly, rooms are big but in a little rough shape especially bathroom. Biggest issue was during the night when furnace turned on it made a loud banging noise and was loud throughout the night..
Stayed 2 nights in Mar 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service
Excellent, very spacious!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashwini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best place to stay in Niagara, fantastic RMT massage at the spa, rooms are huge and beautiful and clean, staff we very friendly, steam shower is amazing. We didn’t eat at the restaurant but would definitely try it next time. We had a great time just need to pick a time to visit when the weather is nice.
Stayed 1 night in Mar 2025

8/10 Good

Naftali

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and helpful when I asked questions. Very professional and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! Enormous room and jacuzzi tub!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Travelled with partner
This is a lovely hotel! The staff are super accommodating, the room is AMAZING, the restaurant is to die for and the spa is super relaxing. Book your stay, you won’t regret it.
Stayed 1 night in Mar 2025

10/10 Excellent

Drew

Stayed 1 night in Feb 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ashwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious. Hardwood flooring in my personal opinion keeps the rooms from having and musty odors. Beds are comfortable. All stff are very friendly and welcoming
Stayed 1 night in Mar 2025

10/10 Excellent

dereck

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with separate living room area. Complementary in room breakfast was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 1 night in Feb 2025

8/10 Good

Tiancy

Liked: Cleanliness, staff & service
It was a great place to stay for the weekend. Very comfortable and spacious. The steam shower was excellent. However, the bed sheets are a little rough and hard to sleep on.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Stayed 1 night in Feb 2025

10/10 Excellent

Issam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service . Warm welcoming. Super beautiful and clean . Excellent in all means
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay. Massages at the spa were amazing, breakfast in bed was fabulous and the staff were so friendly and welcoming.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Sterling Inn was a great find! We really appreciated the 'boutique' style with fewer rooms - our room was large and spacious, the fireplace and steam shower were excellent! On site spa service was a definite bonus. We will definitely come back next time in the area!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility we would recommend. The rooms were big, bed was very comfortable and the steam shower was great.
Stayed 1 night in Feb 2025