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Sterling Inn & Spa - an Ontario's Finest Inn

Property class: 4
VIP Access

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Restaurant
Lobby
Lobby
Deluxe Room, 1 King Bed, Jetted Tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Casino Niagara
    ‪8 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(236 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(82 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite

Two Queen Bed Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

9.4 out of 10
Exceptional
(10 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at Sterling Inn & Spa - an Ontario's Finest Inn. During your stay, you're just a quick walk from Clifton Hill. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Treat yourself to facials, Swedish massages, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have really good things to say about the accommodations, from the spaciousness and comfy beds to the overall comfort and cleanliness
  • Just a 3-minute walk from Clifton Hill and 9 minutes by foot from Casino Niagara
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1942 out of 2355 reviews
Rating 8 - Good. 306 out of 2355 reviews
Rating 6 - Okay. 71 out of 2355 reviews
Rating 4 - Poor. 15 out of 2355 reviews
Rating 2 - Terrible. 21 out of 2355 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dedrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great & Spa and breakfast even better.
Stayed 1 night in Jan 2026

10/10 Excellent

Dedrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, spa was great and great location close to everything. Also the upgrade jacuzzi room & late check out was great. Thanks so much
Stayed 1 night in Jan 2026

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A beautiful hotel in a historic building, the rooms are spacious, the steam shower is incredible, and the staff are friendly and accommodating. This was our second stay here and is a great place for a getaway.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Complimentary breakfast, clean and spacious. Thank you again Peter
Stayed 1 night in Jan 2026

10/10 Excellent

Nicolle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I loved how everything was in walking distance from the Inn. The food was amazing, the hotel was clean and the amenities were even better!
Stayed 4 nights in Jan 2026

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities
Friendly staff, large rooms, cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 5 nights in Jan 2026

10/10 Excellent

Farah

Stayed 1 night in Jan 2026

10/10 Excellent

Dorothea

Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation! Enjoyed the breakfast in bed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Elissa

Liked: Cleanliness, property conditions & facilities
Great stay! Wonderful quiet room and amazing breakfast.
Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Liked: Cleanliness
Pros: -Large, spacious room -Great free breakfast delivered to the room Cons: -sheets have a plasticized feel, very uncomfortable and make a loud noise when you move -lumpy pillow that feel like rocks are digging into your neck -uncomfortable mattress -dated room with aging furniture and dents all over the bathroom wall -steam shower is nice but there is no bench
Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was extremely perfect, the stuff was wonderful and the room was very clean. I would definitely stay at this hotel again. They also upgraded our room, that was amazing. We really enjoyed staying at this hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great !
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Our favorite hotel in Niagara. Everything is consistently excellent. Staff is very friendly and accommodating. Property is SPOTLESS. Rooms are so spacious and beds couldn't be more comfortable. Robes & breakfast are the perfect touch. We will be back very soon! soon.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

10/10 Excellent

Cam

Stayed 1 night in Jan 2026

10/10 Excellent

Stefanie

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff were phenomenal.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room, excellent breakfast and onsite restaurant was fantastic!
Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Stayed 1 night in Jan 2026

10/10 Excellent

Teodora

Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a great two night stay and were upgraded to a jacuzzi room. It was a gorgeous room and we enjoyed the amenities. Hotel was walkable to Clifton Hill. Great romantic weekend hotel for couples.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Dolores

Liked: Amenities, property conditions & facilities
The whole staff was great, will be coming back
Stayed 4 nights in Jan 2026