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Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€182* Per night/room 26 May - 27 May

Single Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room, Balcony, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Premium Double Room Single Use, Balcony, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Hotel Description

During your stay at Grupotel Acapulco Playa - Adults only, you're just a quick walk from Playa de Palma. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Playa de Palma and 6 minutes by car from Aqualand El Arenal
  • Local-area shuttle service available for a fee

Grupotel Acapulco Playa - Adults only ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grupotel Acapulco Playa - Adults only

Everyone (6) Couples (4) Friends (1)
3 out of 5
Wir waren als Gruppe von 4 jungen Erwachsenen in dieser Unterkunft und haben 4 angenehme Tage dort verbracht. Der Gesamtaufenthalt war gut, die Einrichtung des Hotels ist zufriedenstellend und die Lage am Strand - sofern man sich das wünscht - war perfekt, zumal sehr viele Restaurants und Einkaufsmöglichkeiten rundherum gelegen sind. Nichtsdestotrotz gab es auch weniger berauschende Erlebnisse: Wir entdeckten am allerersten Tag direkt nach dem Check-in eine Kakerlake oberhalb vom Türrahmen und baten um Beseitigung was auch 3h danach nicht erledigt war und erst auf unser erneutes Hinwirken gemacht wurde. Am nächsten Tag erneut dasselbe Problem… Allgemein war die Sauberkeit eher unterdurchschnittlich. An einem späteren Abend haben wir an der Rezeption gefragt ob wir Wasser bekommen könnten (Nebenbemerkung: das Hotel verfügt über ein Restaurant, eine Poolbar und ein zusätzliches Bistro) und wurden mit der Aussage „das ist eine Rezeption und keine Bar“ weggeschickt. Aus meiner Sicht eine absolute Frechheit und alles andere als gästefreundlich. Das Frühstücksbuffet ist eher eintönig und eher klein was die Auswahl betrifft. Beim Check-out wurde auch unsere Zufriedenheit nicht erfragt - für mich ebenfalls ein No-go. Alles in allem hatte man nicht das Gefühl, dass man den Gästen einen unvergesslichen Aufenthalt bescheren möchte. Man macht höchstens das Minimum, keine Rückfrage ob alles in Ordnung ist/war. Das Preis-Leistungsverhältnis war nicht stimmig.

Posted by on 7 Aug 2023

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5 out of 5
Frühstücksbuffet ist top!

Posted by on 21 Dec 2022

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5 out of 5
keine Parkplätze

Posted by on 19 Jan 2022

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5 out of 5
Personal, Essen, Zimmer alles top. Lage perfekt, jederzeit wieder!

Posted by on 16 Dec 2019

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5 out of 5

Posted by on 19 Jul 2019

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5 out of 5
Die Lage ist hervorragend. Moderne Ausstattung im Zimmer.

Posted by on 19 Jul 2019

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4 out of 5

Posted by on 14 May 2019

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5 out of 5
Das Hotel ist sehr schön und modern eingerichtet. Die Lage am Strand ist perfekt. Feines Frühstück und Abendessen.Frisch gepresste Säfte zum Frühstück, wie Pfirsich, Tomaten und Passionsfrucht, (nicht nur Orange) und Prosecco. Das Zimmer ist schön, das Bad ist praktisch mit viel Ablageflächen, funktioniert alles gut. Der einzige Nachteil ist etwas ringhöriges Haus, aber in der Nacht ist ruhig, kein Musik, kein Lärm. Es war ein schöner Urlaub, gerne wieder.

Posted by , from Luzern on 16 Aug 2018

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5 out of 5
Tolles Hotel in Strandnähe, tolles Team, super Frühstück.

Posted by , from Bayern on 23 Jul 2018

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5 out of 5

Ihana hotelli melkeinpä rannalla

Pros: Kaikki oli täydellistä! Minulle oli mahtavaa että hotelli oli mniin lähellä rantaa.
Cons: -
Location: Mahtava sijainti, lähemmäksi rantaa ei pääse!
Täydellinen hotelli tosi hyvällä paikalla melkeinpä rannalla. Lyhyt matka lentokentältä ja lyhyt matka myös La Palmaan. Hyvät altaat, sekä ulkoallas että sisäallas ja myös kuuma sauna. Meillä oli täydellinen kolmen päivän loma.

Posted by , from Helsinki on 21 Nov 2017

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About the Grupotel Acapulco Playa - Adults only

Location Carrer Costa Brava, 2, Palma de Mallorca, Mallorca 7610

Property Features

Grupotel Acapulco Playa - Adults only offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A sauna, spa services, and a terrace are also featured at the eco-certified Grupotel Acapulco Playa - Adults only. Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Area shuttle

Room Amenities

Grupotel Acapulco Playa - Adults only offers 180 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Grupotel Acapulco Playa - Adults only has a restaurant on site.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Windsurfing nearby
  • Snorkelling nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acapulco Playa
  • Grupotel Acapulco
  • Grupotel Acapulco Hotel
  • Grupotel Acapulco Hotel Playa
  • Grupotel Acapulco Playa
  • Grupotel Acapulco Playa De Palma
  • Grupotel Acapulco Playa Playa De Palma, Majorca
  • Grupotel Acapulco Playa Adults Hotel Playa de Palma
  • Grupotel Acapulco Playa Adults Hotel
  • Grupotel Acapulco Playa Adults Playa de Palma
  • Grupotel Acapulco Playa Adults
  • Grupotel Acapulco Adults Only
  • Grupotel Acapulco Playa Adults only
  • Grupotel Acapulco Playa - Adults only Hotel
  • Grupotel Acapulco Playa - Adults only Palma de Mallorca
  • Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.