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AC Hotel by Marriott Palo Alto

Property class: 3.5

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Photo gallery for AC Hotel by Marriott Palo Alto

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Property amenity
Lounge
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
744 SAN ANTONIO ROAD, Palo Alto, CA, 94303
  • Place, Shoreline Park
    ‪2 min drive‬
  • Place, Googleplex
    ‪2 min drive‬
  • Place, San Antonio Shopping Center
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

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About this property

AC Hotel by Marriott Palo Alto

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
AC Hotel by Marriott Palo Alto offers 145 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at AC Hotel by Marriott Palo Alto. During your stay, you'll be within walking distance of Shoreline Park. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking, extended parking, and RV/bus/truck parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Steps from Silicon Valley and a 4-minute drive from Shoreline Amphitheatre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. The business-friendly AC Hotel by Marriott Palo Alto also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3.5-star Palo Alto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
AC Kitchen - This restaurant serves breakfast only.
AC Lounge - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23 for adults and USD 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 2,100 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 23 for children
  • Covered valet parking fee: USD 30.00 per day (in/out privileges)
  • Covered extended parking fee: USD 30.00 per day
  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Palo Alto
Ac By Marriott Palo Alto
AC Hotel by Marriott Palo Alto Hotel
AC Hotel by Marriott Palo Alto Palo Alto
AC Hotel by Marriott Palo Alto Hotel Palo Alto

AC Hotel by Marriott Palo Alto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 173 out of 242 reviews
Rating 8 - Good. 46 out of 242 reviews
Rating 6 - Okay. 6 out of 242 reviews
Rating 4 - Poor. 13 out of 242 reviews
Rating 2 - Terrible. 4 out of 242 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Yes. It is clean and friendly.
Stayed 5 nights in Dec 2025

8/10 Good

Mariana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was comfortable. The only reason I didn't score it a 5 was parking. There were very few parking spots on the street. We were left with no choice but to use valet.
Stayed 1 night in Jan 2026

10/10 Excellent

Liliana

Stayed 1 night in Dec 2025

10/10 Excellent

Andrei

Liked: Cleanliness, amenities, property conditions & facilities
Awesome overall experience. Modern hotel with clean rooms. Attentive and courteous staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable.
Stayed 3 nights in Oct 2025

8/10 Good

joseph, Henderson

Everything is good except parking
Stayed 2 nights in Dec 2025

10/10 Excellent

Kylie

Stayed 1 night in Dec 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t attend
Stayed 1 night in Nov 2025

8/10 Good

LUOWEI

Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Stayed 1 night in Nov 2025

10/10 Excellent

kate

Stayed 2 nights in Nov 2025

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities
All of the above amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Stacey

Stayed 1 night in Nov 2025

10/10 Excellent

Sheila

Stayed 1 night in Dec 2025

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Loved it
Stayed 1 night in Nov 2025

8/10 Good

Maliheh

The room was spotless clean and the staff were courteous. Daily housekeeping was done. The room offered two king beds, a desk, a bathroom with a shower. Amenities included a safe (we were not given and did not ask for the code though), a mini fridge, an iron, and a blow dryer. I would have liked it better if there was a small microwave oven to heat up water for tea or restaurant leftover food.
Stayed 3 nights in Nov 2025

8/10 Good

Ben

Stayed 1 night in Nov 2025

10/10 Excellent

Qinghong

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Clean and updated.
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Travelled with family
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Jonette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and modern. There is only valet parking which is charged to your room.
Stayed 1 night in Oct 2025

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