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Music Road Resort Hotel and Inn

2.5 star property

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Photo gallery for Music Road Resort Hotel and Inn

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Property preview
View from property
Lobby sitting area
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
303 Henderson Chapel Rd, Pigeon Forge, TN, 37863
  • Place, Christmas Place
    ‪11 min walk‬
  • Place, Titanic Museum
    ‪12 min walk‬
  • Place, Island at Pigeon Forge
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Inn - Deluxe Queen

1 bedroom, premium bedding, in-room safe, desk

Inn - Deluxe Queen

8.8 out of 10
Excellent
(150 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Inn - Premier King

Inn - Premier King

Inn - Premier King

8.8 out of 10
Excellent
(21 reviews)
  • 27 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Hotel - Deluxe Queen with River View

1 bedroom, premium bedding, in-room safe, desk

Hotel - Deluxe Queen with River View

8.4 out of 10
Very good
(52 reviews)
  • 34 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Deluxe Queen with Water Park View

1 bedroom, premium bedding, in-room safe, desk

Hotel - Deluxe Queen with Water Park View

9.0 out of 10
Wonderful
(33 reviews)
  • 34 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Superior Queen with Fireplace

1 bedroom, premium bedding, in-room safe, desk

Hotel - Superior Queen with Fireplace

9.0 out of 10
Wonderful
(23 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Superior Queen with Fireplace and River View

1 bedroom, premium bedding, in-room safe, desk

Hotel - Superior Queen with Fireplace and River View

9.6 out of 10
Exceptional
(27 reviews)
  • 34 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa

1 bedroom, premium bedding, in-room safe, desk

Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa

9.8 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa, River View

1 bedroom, premium bedding, in-room safe, desk

Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa, River View

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inn - Deluxe Queen with Mountain and Water Park View

1 bedroom, premium bedding, in-room safe, desk

Inn - Deluxe Queen with Mountain and Water Park View

9.0 out of 10
Wonderful
(88 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Inn - Deluxe King with Mountain and Water Park View

Inn - Deluxe King with Mountain and Water Park View

Inn - Deluxe King with Mountain and Water Park View

9.0 out of 10
Wonderful
(27 reviews)
  • 43 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hotel - Deluxe Queen

1 bedroom, premium bedding, in-room safe, desk

Hotel - Deluxe Queen

8.8 out of 10
Excellent
(42 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Superior King

Hotel - Superior King

Hotel - Superior King

8.4 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Music Road Resort Hotel and Inn

Family-friendly hotel with a free water park connected to the convention center in Pigeon Forge
Along with free water park access, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a lazy river, and a 24-hour business center are onsite.
Music Road Resort Hotel and Inn offers 203 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Music Road Resort Hotel and Inn gets good marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Hollywood Wax Museum. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and ziplining
  • Guests have great things to say about the local sightseeing and the pool
  • Within a 15-minute walk of Titanic Museum and Hatfield and McCoy Dinner Show
Music Road Resort Hotel and Inn offers its guests a complimentary water park, a lazy river, and a waterslide. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Music Road Resort Hotel and Inn. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Fishing
  • Free water park
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • Waterslide
  • Ziplining

Family friendly

  • Children's pool
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (11 square foot of space)

Outdoors

  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in for the hotel is based at a different location, 303 Henderson Chapel Rd. Check-in for the Inn is based at a different location, 314 Henderson Chapel Rd.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 6.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 6.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Music Road Resort Hotel and Inn.

Property is also known as

Music Road
Music Road Hotel
Hotel Music Road
Music Road Pigeon Forge
Road Hotel
Music Road Hotel Pigeon Forge
Music Road Resort Pigeon Forge
Music Road Resort
Music Road And Pigeon Forge
Music Road Resort Hotel Inn
Music Road Resort Hotel and Inn Hotel
Music Road Resort Hotel and Inn Pigeon Forge
Music Road Resort Hotel and Inn Hotel Pigeon Forge

Music Road Resort Hotel and Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1068 out of 1637 reviews
Rating 8 - Good. 333 out of 1637 reviews
Rating 6 - Okay. 154 out of 1637 reviews
Rating 4 - Poor. 52 out of 1637 reviews
Rating 2 - Terrible. 30 out of 1637 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shirley

Travelled with family
Liked: Cleanliness
There was supposed to be arcade games and there wasn’t. One of the big reason I chose this property. The beds we slept in were not very comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Diana, Mount Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
The pool’s are wonderful, but can get crowded fast. My kids loved the slide. I enjoyed the hot tub, but it was a little small as well. The breakfast was good, but it great crowded as well. The earlier you go seemed to be less packed. Over all it was very clean. My reservation said the bed was supposed to have been pillow top, but unfortunately it was very uncomfortable for me. It’s close and convenient to all the shops, and food
Stayed 2 nights in Jul 2025

4/10 Poor

Meredith

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The desk clerk who checked us in at The Inn was incredibly rude and created the worst check in experience I’ve ever experienced. I rarely write negative reviews but this guy merited the review. We’ve stayed multiple times and will never come back again after the way we were treated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
It’s at the center of everything. Clean and a spectacular breakfast. We will definitely be staying here again.
Stayed 3 nights in Aug 2025

8/10 Good

DANIEL

Liked: Cleanliness, property conditions & facilities, room comfort

Mostly excellent!

The location was incredible. The amenities were great. I love the lazy river, and the view from our balcony. The bed and hot tub in the room were very comfortable. My only grievance was the customer service. One night we ordered food delivery but the restaurant forgot the plasticware. We asked the concierge for plasticware. She said they had none. I asked, "What about in the breakfast area?" I was told they could not access the breakfast area. I said, "What if there's a fire in there? How would you put it out?" She just shrugged. I had to change out of my pajamas at 9pm (after a long drive that day to get there) to drive to CVS and buy plasticware (The food we ordered was Indian food and could not be eaten with our hands). I was very upset by that. Otherwise, it was a lovely stay.
Stayed 4 nights in Aug 2025

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, room nice, nice pools but did miss not having a hot tub at hotel. It’s across the street at the Inn as is workout room ? Overall would stay again.
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bed was comfortable, food was ok. Rooms are very outdated and run down
Stayed 4 nights in Jul 2025

10/10 Excellent

raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and area would definitely stay there again
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely the BEST!!!

We had an absolutely fabulous time. Enjoyed the water park as often as possible. The staff were friendly and considerate. I was a bit upset that our room didn’t have the Mountain View as described when booking online and none were available upon check in. The outdoor porch by the river is nice and the balcony from our room was extremely pleasant. The mattress on the bed I slept in was raised and curved in the middle and felt like I was falling off the edge. The room was clean and staff supplied towels upon request. Glad to have stayed there!!!
Balcony view
River out back
Balcony view
Stayed 4 nights in Jul 2025

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pool which was warm even at 69 degress outside. The kids loved the slide and lazy river. The only small complaint I have if you want to call it a complaint is the fact that there bathtub is way too tall, and hard to get out of. Not meant for small children. The beds were weird. It was like sleeping on an air mattress??? Could use some modern updates, but still well worth the money. Location was a plus. Right on the main strip. We will return!!
Stayed 3 nights in Aug 2025

8/10 Good

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing was I was promised a view of the river and the mountains and I got a view of trees and small part of the river and no mountains. 4th floor. But best bed I ever slept in on vacation
View from my room
Stayed 4 nights in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with friendly staff

We loved our stay and look forward to our next trip, just wish the mattresses were a little nicer. Everything else was top notch.
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!! Very fast check in. Close to all the attractions. I would definitely book at this hotel again!!
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2025

8/10 Good

Gretel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I loved my stay in this hotel, very clean, well positioned based on the area. But, my room lacks of USB port charges making hard the ability to have my devices charged if you don’t carry your own portable charge. I have visited several hotel rooms and in most cases the lamps in the nightstands carry those. Other than that everything was amazing. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Brandi

Travelled with family and small children
Liked: Cleanliness
We cut our trip short because the bed in our room was so awful. It felt like we were sleeping on a two inch blanket on top of a board. The walls were really thin too, we could hear everything going on around us. The lobby and terrace looked super nice. We didn’t use the pool because it was on and off stormy weather.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice!
Stayed 2 nights in Aug 2025

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having pool area open till 11pm was great no worries about pool closing …kids had a blast swimming
Stayed 5 nights in Jul 2025

10/10 Excellent

Kaitlin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good, when i booked it said slept 5, but when we arrived the was not a couch but just a chair. But overall was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the cleanliness of the hotel and parking was easy. Room was clean, cool and had all the amenities we needed. The view was beautiful of the river. Love staying at Music road
Stayed 4 nights in Jul 2025

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, easy check in. Breakfast was ok/good. Nice rooms. Great pools.
Stayed 1 night in Jul 2025