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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
VIP Access

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
3 bars/lounges, poolside bar
2 outdoor pools
Poolside bar
2 outdoor pools

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪8 min drive‬
  • Puerto Morelos Beach
    ‪16 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

Interior

Hotel Marina El Cid Spa & Beach Resort All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (2071)
The price is €297
for 1 room
includes taxes & fees
19 May - 20 May
Hotel Marina El Cid Spa & Beach Resort All Inclusive

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort. During your stay, you'll be within walking distance of Puerto Morelos Town Square. 2 outdoor pools, 2 restaurants, and 3 bars are available.
  • The 2 restaurants, poolside bar, and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, aromatherapy, or facials at El Cocay Spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a sauna
  • Guests have great things to say about the pool and the helpful staff
  • 12 minutes by foot from Arrecife de Puerto Morelos National Park and a 3-minute drive from Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and multilingual staff are also featured at the eco-certified Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 925 reviews
Rating 8 - Good. 190 out of 925 reviews
Rating 6 - Okay. 76 out of 925 reviews
Rating 4 - Poor. 31 out of 925 reviews
Rating 2 - Terrible. 30 out of 925 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

6/10 Okay

Natalya

Liked: Cleanliness, staff & service
Stayed 11 nights in Jan 2025

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Cid properties are amongst best places I've stayed by far. Very clean and staff was amazing and very helpful. I will return again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Italia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great :)!
Stayed 5 nights in Jan 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay. The workers were so kind and got to know us. The food was really good and the KOBO dinning option is a must. We will be back very soon!
Stayed 6 nights in Jan 2025

8/10 Good

Lesley

Stayed 5 nights in Jan 2025

10/10 Excellent

Maryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredibly beautiful, with lush greenery everywhere. Everything is spotless and well-maintained.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean newer hotel. Food is safe to eat, but could use more taste and variety
Stayed 9 nights in Jan 2025

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo stubo muy bien. Lo unico Que las picinas no son climatizadas y esta un tanto fresco en estos meses
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda, Colbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and always something new to see. Great drinks.
Stayed 10 nights in Jan 2025

10/10 Excellent

brian shane, muskegon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best properties on the Riviera Maya!! I have stayed at several and this one checked all the boxes!! Great food...great service...great roof top pool for grown ups and just a good time overall!! Didn't see a reason to score it anything less than a 5 star stay!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Elizabeth Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. The food is good, our room was perfect for our family of 5. Our kids 10,12&13 had the best time. The beach isn’t perfect but we always had fun, it’s clean and spacious enough. We stayed at Ha and enjoyed how peaceful it is and easy enough to pop over to Ventus or Marina whenever we want. Can’t wait to go back.
Stayed 7 nights in Jan 2025

8/10 Good

Chenlu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 5 nights in Jan 2025

10/10 Excellent

Jazmin, New Haven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much entertainment but it’s very relaxing and clean, the staff was so kind and helpful, lots of restaurant options!
Stayed 2 nights in Jan 2025

8/10 Good

Colleen Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is lovely Staff wonderful Food much improved from 2 years ago, maybe it’s me? However, a guest in our party got a chemical burn on her thigh, due to pool light cleaning with caustic chemicals during the day and heavy use time! Couldn’t the chemicals be used at night? Or use signage as a warning The guest had to visit the onsite doctor, big $$$ and strict instructions The doctor was very skilled This is not acceptable, such a heath threatening process performed around guests? It’s shocking really I do understand the forest/critters/molds have to be dealt with regularly, but around guests, that’d be a violation in most countries.
Stayed 11 nights in Jan 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Getting around the resort was easy in the golf carts. They brought a complementary bottle of champagne to the room but they don’t do birthday decorations. The beach was the only downfall but the aesthetic was great overall.
Stayed 4 nights in Jan 2025

2/10 Terrible

Egor

Disliked: Cleanliness, staff & service, property conditions & facilities
Beach so bad
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Stayed 4 nights in Jan 2025

4/10 Poor

Naheed Salim

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

David, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the personal is really nice and polite
Stayed 6 nights in Jan 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly, one of the best weekends of my life. Absolutely a beautiful resort and if you get tired of this resort, you have many others to explore. I can’t wait to come back again. I truly appreciate the staff for all the hard work they do.
Stayed 3 nights in Jan 2025

4/10 Poor

Catherine Joy

Travelled with family
Disliked: Cleanliness, staff & service
We have been at marina el cid twice (2018 for 12 days with my husband and 3 boys then in 2023 with the group of 15 people for 7 days)and their service was great. We have decided to try the new side of El cid which is Ventus 'Ha last week ( Jan 12-18 2025 with group of 10 people) and we were hoping the service will be the same. We had a dirty bed sheet with blood stain in one of the beds sheets in our suite. This was so disgusting. I had to call twice to get it changed right away- but waited 45 mins to get someone to change the bedsheets. Our room was getting cleaned very late, around 4/5pm. We had to call the front desk to get our room cleaned. Out of 7days - our room was only fixed 4 times and we even left the sign that we were outdoor exploring, meaning they can clean the suite anytime. Our fridge weren't getting stocked with drinks, we had to call everyday to get bottled water. The front desk even told us to wait til morning to order bottled water instead. There was even one time that i had to go down to the bar and asked for bottled water because no one was coming, like literally we waited one night and waited in the morning after calling them again to send water. One thing that stays the same is the food- excellent food and service at the restaurants. Other than that this is a very bad experience for all of us at Ventus Ha. We will never come back here anymore. I will never recommend this resorts to anyone.
Stayed 7 nights in Jan 2025

8/10 Good

Madison

Stayed 3 nights in Jan 2025

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