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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Exterior
Interior
Junior Suite Platinum
Poolside bar
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

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Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(99 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

8.2 out of 10
Very good
(12 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Family Room Platinum

Family Room Platinum

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed
  • Free Wi-Fi

Similar properties

Aerial view
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
Puerto Morelos
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 1,489 reviews
The price is €331
includes taxes & fees
18 Jun - 19 Jun
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a beach bar.
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. During your stay, you'll be within walking distance of Puerto Morelos Town Square. Free WiFi in public areas, 2 outdoor pools, and 2 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • The 2 restaurants, beach bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Indulge with body wraps, body scrubs, or manicures and pedicures at El Cocay Spa
  • Services include free grocery shopping service, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, kayaking, and fitness classes
  • Guests have great things to say about the overall condition of the property and the pool
  • Just a 3-minute drive from Puerto Morelos Town Square and 12 minutes from Puerto Morelos Beach
  • Airport shuttle service available for a fee
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a fitness center and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi.

You'll find a business center on site. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Snorkelling
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 125 per vehicle (roundtrip, maximum occupancy 9)
  • Airport shuttle fee per child: USD 125 (roundtrip), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0123011f5cb35
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 856 out of 1326 reviews
Rating 8 - Good. 280 out of 1326 reviews
Rating 6 - Okay. 105 out of 1326 reviews
Rating 4 - Poor. 42 out of 1326 reviews
Rating 2 - Terrible. 43 out of 1326 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Room was a wonderful size, staff is beyond friendly and caters to all your needs, resort is very clean and well maintained, so many different pools, activities for the whole family. Only downfall is the sargassum which affects the ocean and beach.
Stayed 5 nights in Feb 2026

10/10 Excellent

Sandy

Stayed 3 nights in Feb 2026

8/10 Good

Shahnaz

Travelled with family
Liked: Cleanliness, property conditions & facilities
This place is very clean and nice! The staff were really helpful and friendly, though they could be a bit more accommodating when it comes to restaurant bookings. It’s quite difficult to reserve a table for dinner, and finding sunbeds isn’t easy either. The Wi-Fi isn’t the best .Only allows one access per person. Overall, we really liked the place, but maybe adding a few more staff would make the experience even better.
Stayed 5 nights in Feb 2026

10/10 Excellent

Nicole S.

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ventus Ha at Marina was excellent. My husband and I traveled there with our two kids. The room was great, having access to the entire resort was perfect. The kids loved the pool with the slide and rock jump. The food was decent overall, with the Mexican, Italian, and Mercato for lunch as our favorite option. The staff were all kind and friendly. They clearly try to make the beach nice by cleaning seaweed every morning and barriers in the water, but we didn’t swim in the ocean. I knew that going into our trip so was not disappointed. Perfectly nice to sit on the lounge chairs provided and still have a beach experience. We rented a car which made it easy to go into Porto Morelos and Tulum. Everything felt safe and comfortable.
Stayed 5 nights in Feb 2026

10/10 Excellent

Eleanor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and service
Stayed 7 nights in Feb 2026

8/10 Good

Silvana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were lovely however we had an issue with the air-conditioning. It took several technicians and a few days to figure it out, but it was all sorted. The Wi-Fi was hit and miss throughout our stay. overall, we had an excellent stay.
Stayed 6 nights in Feb 2026

10/10 Excellent

Marie Jeanne Annette

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 10 nights in Feb 2026

10/10 Excellent

Yesenia, Cicero

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
10 stars!!!
Stayed 5 nights in Dec 2025

8/10 Good

Khachatur

Good food, good service, friendly stuff
Stayed 8 nights in Feb 2026

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great people, stunning views but come prepared. The staff ( butlers) and scenery absolutely deliver. The food overall was decent, though not a standout. Our room, unfortunately, sat right outside the show venue — so unless you enjoy falling asleep to a live soundtrack, don’t plan on turning in early… it’s basically a concert in your room. The towel game is next-level competitive. If you’re not staking your claim by 7:00 a.m., be ready for a full-on lounge-chair showdown. It borders on absurd, with a few “owners” acting like they hold the deed to the pool or beach. Kobe Restaurant was a major letdown — small portions, and in a truly impressive twist, they actually forgot to plate one of the meals… mine.I was going to have to wait 10 minutes to get mine, we walked. On the bright side, the lunch dining hall was consistently very good and saved the culinary score. One major heads-up: watch the hotel’s “exchange rate” if you upgrade or make purchases on site. It’s… creative. You’re far better off bringing cash or paying in advance to avoid the surprise markup. They tell you the price in USD , then tell you they apply in pesos while not disclosing the additional 14% . It’s not about the dollar to peso conversion it about the additional. Bottom line: Beautiful place, friendly vibe, but a few operational quirks that future guests should know going in.
Stayed 7 nights in Feb 2026

10/10 Excellent

Nenette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed for 6 days, it’s perfect for relaxation, hotel is surrounded with nature. Staff were very helpful and friendly, place was clean. Definitely i will come back
Stayed 5 nights in Feb 2026

10/10 Excellent

Donnelle

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, beds are fluffy, the food and service is great!
Stayed 3 nights in Feb 2026

10/10 Excellent

Kassie

Stayed 6 nights in Feb 2026

8/10 Good

Salvatore

Stayed 6 nights in Feb 2026

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It grows on you. All in all good value with the exception of the beach.
Stayed 7 nights in Feb 2026

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second visit to Ventus Ha and it continues to offer great value. We would definitely go back. Staff, cleanliness, and beds were all excellent. Food ranged from very good to excellent. The buffet selection was good, though items were not always hot, which made it less appealing at times. It was sometimes difficult to get reservations at the à la carte restaurants, but once there, the meals were consistently excellent. Coffee at Aromas is wonderful, and the barista does a fantastic job. The pools were very cold during the first week of our two-week stay, making the single heated pool quite busy. With so many pools on the property, adding a second heated option, (perhaps on a rooftop?) would be a welcome improvement. The evening entertainment is fun and the fire show was impressive. We love the lush landscaping, walking paths(well lit at night), and the wildlife. The beach isn't much, but the grounds make up for it. One disappointment was smoking in shared areas. Despite the nationwide smoking ban in place since 2023, a few people were smoking cigars and cigarettes in hot tubs, around pools (the family friendly spaces the law is ment to protect), and on balconies. It’s uncomfortable for guests to have to address this themselves. Clear communication at check-in, visible signage, and well-marked designated smoking areas would help. Despite a few bumps, we had a great time and would recommend it!
Sunrise by the Zanzibar
Mahi mahi lunch at Akkat
Shrimp curry at Akkat
Stayed 14 nights in Feb 2026

10/10 Excellent

Gary E, Acadia Valley

Liked: Cleanliness, amenities, property conditions & facilities
All of the above and relaxed atmosphere
Stayed 12 nights in Feb 2026

10/10 Excellent

JD

Stayed 2 nights in Feb 2026

8/10 Good

Rain Anne

Very clean rooms, staff w
Stayed 5 nights in Feb 2026

10/10 Excellent

Emilie, St.Paul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. The resort was immaculate! Delicious food.
Stayed 10 nights in Feb 2026

10/10 Excellent

Maureen

Stayed 21 nights in Jan 2026

8/10 Good

Muizz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ventus Ha at Marina El Cid was an overall good experience with clear strengths and some noticeable inconsistencies. The resort itself is beautiful, very clean, and feels secure. Walking the property was enjoyable and relaxing. The housekeeping team was outstanding, some of the best I’ve experienced. Maintenance was also impressive; when we had ants near the breakfast table in our suite, someone arrived within minutes and fully resolved the issue quickly. Many of the waiters were kind, respectful, and professional, and much of the staff was friendly. However, service overall felt hit or miss. The language barrier sometimes made communication difficult, and room service was inconsistent, with cold or incorrect orders. Buffet and restaurant food quality also varied. The layout of the resort was confusing at first, WiFi was unreliable, and entertainment could be better scheduled and promoted. Overall, we enjoyed our stay and appreciated the cleanliness, security, and responsiveness. However, due to the inconsistencies, we would likely try a different resort next time and keep Ventus Ha as a backup option.
Stayed 4 nights in Feb 2026

10/10 Excellent

RACHAEL, SPRINGFIELD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Serene Clean Top service
Stayed 3 nights in Feb 2026

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Feb 2026

10/10 Excellent

Reynold

Liked: Cleanliness, amenities, property conditions & facilities
Overall, It was a great stay
Stayed 4 nights in Feb 2026

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