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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Property class: 4
VIP Access

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Lobby
Poolside bar
Poolside bar
Interior
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

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Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪3 min drive‬
  • Place, Ojo de Agua Beach
    ‪3 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(97 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

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Junior Suite Platinum

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

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Family Room Platinum

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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Family Room

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

Aerial view
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
Puerto Morelos
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 1,502 reviews
The price is €296
includes taxes & fees
28 Apr - 29 Apr
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a beach bar.
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. During your stay, you'll be within walking distance of Puerto Morelos Town Square. Free WiFi in public areas, 2 outdoor pools, and 2 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • The 2 restaurants, beach bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Indulge with hydrotherapy, manicures and pedicures, or aromatherapy at El Cocay Spa
  • Services include free grocery shopping service, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, kayaking, and sailing
  • Guests have great things to say about the overall condition of the property and the pool
  • Just a 3-minute drive from Puerto Morelos Town Square and 12 minutes from Puerto Morelos Beach
  • Airport shuttle service available for a fee
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a fitness center and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi.

You'll find a business center on site. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Snorkelling
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 125 per vehicle (roundtrip, maximum occupancy 9)
  • Airport shuttle fee per child: USD 125 (roundtrip), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0123011f5cb35
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 823 out of 1275 reviews
Rating 8 - Good. 271 out of 1275 reviews
Rating 6 - Okay. 102 out of 1275 reviews
Rating 4 - Poor. 38 out of 1275 reviews
Rating 2 - Terrible. 41 out of 1275 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Darlene

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The rooms were clean. The staff was amazing. The food was so good and the pastries were the best part. The cliff pool was a huge hit with the kids.
Stayed 6 nights in Jan 2026

10/10 Excellent

Teresa

Stayed 4 nights in Nov 2025

8/10 Good

Susanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with great restaurants and excellent service. We stayed at the Ventus Ha and had a great time. The room was beautiful and comfy. Loved the murphy bed too. I didn't like the fact that we only had wifi for 2 phones You have to pay extra for other lines. In this day and age I think it's ridiculous. The cocktails in our lobby were fantastic. The bartender Jose was fabulous. If this hotel had a decent beach I would have rated it a 5star, but unfortunately the beach is really bad. Almost non existant.
Stayed 4 nights in Jan 2026

10/10 Excellent

Fransico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great!! Me and my wife loved it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. We were here for 3 nights in January 2026 as a family of 4. The entire resort is spotless, the room was very nice. Food was excellent and every staff member we dealt with was friendly and helpful. All frontline staff spoke excellent English, I didn't even need my terrible Spanish. As other reviews mention the beach isn't great with all the seaweed, but it is still nice for a walk or to relax on a beach chair. My only real complaint was that we were unable to get into any of the speciality restaurants despite trying several times. I have run into this problem at other resorts though so it is by no means unexpected. All in all we had a great time and wouldn't hesitate to come back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Reg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with amazing staff. Rooms and grounds were well mantained. The walk to the beach was not that far, just across the road, but there were numerous golf carts running to shuttle people wherever they needed to go.
Stayed 1 night in Jan 2026

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall we had a very nice time. The food was incredible and the ambiance at Ventus Ha was amazing and peaceful. We couldn’t believe how more adults didn’t take advantage of the rooftop bars- they were incredible! The beach is awful, but we knew that coming in. I could have gotten over this due to the amazing restaurants and Ventus Ha experience, but we will not book here again due to these issues: 1) upon arrival they had my children listed as “infants” even though my Expedia receipt said they were “children”. Because my receipt did not list the explicit ages, the hotel charged us an additional $1,700 for a 5 night stay because they were “children” instead of “infants”. It was during a holiday and they were unwilling to negotiate with this exorbitant price tag. 2) The other major con is the seat reserving chess game at all the pools other than Ventus Ha. All the chairs would have a towel or a shoe indicating the chair was in use. We never saw these people come back. I don’t have any patience for this type of game while on vacation. If it wasn’t for our Ventus Ha haven, this would have been a mediocre experience for us, especially due to the check-in fiasco.
Stayed 5 nights in Dec 2025

10/10 Excellent

Elyse

Stayed 11 nights in Dec 2025

10/10 Excellent

Annette

Stayed 7 nights in Dec 2025

10/10 Excellent

Ramona

Stayed 5 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent, restaurants at Ventas ha were the best out of the 3 hotels here. Pools nice, always had chairs available. Staff was awesome!
Stayed 7 nights in Jan 2026

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family group of 9 had an absolutely wonderful time here. The rooms were amazing, we liked the hammocks, pool, and staff. The rooms were very clean, and our butlers (Indi, Saul, and Sebastian) were fantastic. We especially appreciate the onsite 24 hour doctor: my daughter got an ear infection and it was so convenient and nice to get her treated at the hotel.
Stayed 7 nights in Dec 2025

2/10 Terrible

Alison

Disliked: Cleanliness
Stayed 8 nights in Dec 2025

10/10 Excellent

Emad, west bloomfield

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Jan 2026

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Awesome staff. Would highly recommend this resort to anyone. Beach was lackluster, but the pools made up for it.
Stayed 7 nights in Dec 2025

2/10 Terrible

Andrew

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty sure all the 5 star reviews are paid for, or bots. We didn't even stay long enough to fund out about their food after both of the 'premium' suites we booked had black mold. They offered to move us after seeing the mold, apparently for the first time. The next room they offered us was just as bad. We booked at another resort and took 2 ubers to move our family of 8. Now we have to see if we can get reimbursed. I'd highly recommend finding a different resort before spending any money here.
Stayed 4 nights in Jan 2026

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. The grounds are very beautiful and well kept. Very tropical with trees and plants and flowers. Everywhere. Good food. Nice pool options. Rooms were very nice. Shows were good. Kids love the option of jumping off the cliff/platform and the slide. Fun for our kids. Ages 7-12.
Stayed 3 nights in Jan 2026

6/10 Okay

Richard Brian

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was excellent, however for an all inclusive resort we found we were unable to have evening access to the restaurants. We were told that all restaurants were completely booked for our stay and the concierge seemed to be unwilling to assist or explain. There was not any communication prior to our arrival about the need to make evening reservations or how to do that. Buffet option only for evening meals is not all inclusive level. Very disappointing.
Stayed 4 nights in Dec 2025

10/10 Excellent

MIGEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all around.
Stayed 4 nights in Jan 2026

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, beautiful resort. Accessible to other properties, clean rooms, kid friendly and lots of frozen margaritas. Would highly recommend it to everyone!
Stayed 4 nights in Oct 2025

6/10 Okay

Deandra

Stayed 4 nights in Dec 2025

2/10 Terrible

Robert Alan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Horrible food and communication. We were there for 4 nights and werent able to get one dinner reservation and had to either oder room service or the buffet restaurant with cold food. My husband and I vegetarians and their veggie “burger” literally steamed stir fry vegetables in a bun. And the sandwich was lettuce and tomatoes in bread. Gross. The resort seemed extra busy over the holiday and the resort workers seemed unhappy and very unhelpful which tells me the management is the problem. We’ve been to several other resorts in the area in the same price range and had great service and much better food. The newer side of the resort is beautifuly decorated and the rooftop pools were great. But there wasn’t enough signage or maps to figure out the other places in the sister resorts. Very confusing and when we’d ask the staff directions they’d just say “it’s to the right” and weren’t helpful.
Stayed 4 nights in Dec 2025

8/10 Good

Leonard De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent food, friendly staff, decent rooms, many pools, many bars, etc. - watch out for the raccoons
Stayed 8 nights in Dec 2025

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