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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
VIP Access

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
1 bedroom, free minibar, iron/ironing board, bed sheets
2 outdoor pools
Lobby
2 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪3 min drive‬
  • Puerto Morelos Beach
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

1 bedroom, free minibar, iron/ironing board, bed sheets

Family Room Platinum

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

1 bedroom, free minibar, iron/ironing board, bed sheets

Family Room

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort. During your stay, you'll be within walking distance of Puerto Morelos Town Square. 2 outdoor pools, 2 restaurants, and 3 bars are available.
  • The 2 restaurants, poolside bar, and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with body scrubs, hydrotherapy, or facials at El Cocay Spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a sauna
  • Guests have great things to say about the overall condition of the property and the pool
  • 12 minutes by foot from Arrecife de Puerto Morelos National Park and a 3-minute drive from Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and multilingual staff are also featured at the eco-certified Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 990 reviews
Rating 8 - Good. 204 out of 990 reviews
Rating 6 - Okay. 79 out of 990 reviews
Rating 4 - Poor. 32 out of 990 reviews
Rating 2 - Terrible. 30 out of 990 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation! Will definitely be return to hesitation!
Stayed 5 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and people
Stayed 5 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Dennis, Minneapolis

Stayed 8 nights in Mar 2025

10/10 Excellent

Kaitlin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Evgheni

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this resort.
Stayed 7 nights in Jan 2025

8/10 Good

David, Thornhill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normally I'm hard to please but this resort was very good. I always judge the cleanliness of these equitorial resorts by the balcony. It's my first stop when I get to the room. If the balcony is clean, we're off to a good start. Ventus Ha, the premium family room was spotless outside and in. Beds were amazing. Pillows were great. Staff was friendly. Amenities were very good. Whole resort was very clean. The food was hit and miss. Of all the meals, restaurants and buffets, our daily fave was lunch at Hacienda Aricife (I probably misspelled that but if you're there, you'll know what I mean). Surprisingly the golf carts were all around to take guests anywhere but they are gas powered, noisy and smelly. We could hear them driving all night outside passing our building. The 4 platinum clubs were hit and miss as well with broken coffee machines at 2 and empty/not restocked international drinks for cocktails. Ours ran out of Bailey's on our second day and never had khalua. Another one had a sea of khalua and yet another was stocked with Bailey's all the time. If I wanted a B52, it would be like a poker boat-run. Food in the platinum lounges was also not frequently stocked and very limited in quantity and selection. Presentation was always nice though. Be pool people to enjoy this resort. The pools are all unique in character and clean but the beach was awful. Lastly, there was some construction on the roof (6th floor) superloud in our 3rd floor room ALL WEEK and limiting the Ruf bar
Stayed 7 nights in Mar 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new property, everything was really nice, good food. the beach acess is disapointing, it's not a "real" beach, very small & has lots of barreirs.
Stayed 5 nights in Mar 2025

8/10 Good

Malika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful
Stayed 3 nights in Mar 2025

6/10 Okay

Giovanni

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great integration with nature: we saw most of the wildlife, including an alligator and a friendly raccoon. The restaurants were great for dinner and lunch. The staff is super friendly. But, going there for a long weekend means no chance of getting any restaurant for dinner and the alternative, the buffet, was with very limited choices, mediocre food, and crowded.
Stayed 4 nights in Mar 2025

4/10 Poor

Leticia

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities
No Beach – Misleading Photos! Limited Entertainment – Not Kid-Friendly Inconsistent Service & Restaurant Struggles Mediocre Food & Drinks Facilities: Some New, Some Outdated Final Thoughts – Hotel Classification Needs to Be Re-Evaluated This resort is not what it claims to be. The misleading marketing about the beach alone should be enough to reconsider its star rating. If you're looking for a real beachfront vacation, this is NOT the place for you. If you simply want to relax by the pool, this might work—but do not bring kids, and be prepared to leave the hotel for activities. We will not be returning.
Stayed 7 nights in Mar 2025

8/10 Good

WEIJIE

Liked: Cleanliness, staff & service, property conditions & facilities
food very good. Clean and nice people
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert Wallace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good food and enjoyed every bit of the three properties
Stayed 9 nights in Mar 2025

8/10 Good

Michael

Stayed 7 nights in Feb 2025

10/10 Excellent

Michael Paul, Markham

Stayed 5 nights in Mar 2025

6/10 Okay

Gbemisola

Travelled with partner
Disliked: Cleanliness
The foods are tasteless, the ocean view/boardwalk is not to write home about. Room smells awful. We weren't impressed at all.
Stayed 5 nights in Feb 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 4 nights in Mar 2025

6/10 Okay

Vanessa

Stayed 4 nights in Mar 2025

10/10 Excellent

Denisse

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the resort. We’ve been there twice and hopefully will return again. Our only thing we didn’t like is the adult pool and hot tub. During both visits, and including other people we met experiences, there are bullies that rule the pool. I’ll be honest, they were very political and if you weren’t one of them, they were harsh and very inappropriate. This wasn’t just our experience but others we had met.
Stayed 4 nights in Mar 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very well maintained, landscaping, common areas, and pool were very nice.
Stayed 5 nights in Mar 2025

8/10 Good

Grigori, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for stay with the family
Stayed 7 nights in Mar 2025

10/10 Excellent

Olesia, Airdrie

Stayed 9 nights in Mar 2025

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