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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
VIP Access

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Beach
Poolside bar
Property entrance
Lobby
2 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning

Explore the area

View in a map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(90 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Premium bedding, free minibar, in-room safe, iron/ironing board

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Premium bedding, free minibar, in-room safe, iron/ironing board

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

On the beach, beach volleyball
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 1,469 reviews
The price is €444
includes taxes & fees
1 Mar - 2 Mar
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort. During your stay, you'll be within walking distance of Puerto Morelos Town Square. 2 outdoor pools, 2 restaurants, and 3 bars are available.
  • The 2 restaurants, poolside bar, and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Indulge with hydrotherapy, aromatherapy, or facials at El Cocay Spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, Pilates classes, and yoga classes
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Puerto Morelos Town Square and 12 minutes from Puerto Morelos Beach
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a fitness center and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0123011f5cb35
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 788 out of 1224 reviews
Rating 8 - Good. 259 out of 1224 reviews
Rating 6 - Okay. 99 out of 1224 reviews
Rating 4 - Poor. 36 out of 1224 reviews
Rating 2 - Terrible. 42 out of 1224 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jingjing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was the option for an upgrade but instead of just doing it they offered us the update for an additional cost Food was very good. Sadly the staff wasn’t very well trained. We often had to wait to be seated although there were a lot of empty tables. Staff didn’t seem to care at all where to seat you; for sure never had any thought about it. Tables were free but for sure you were seated at the least nice spot of the restaurant.
Stayed 7 nights in Nov 2025

10/10 Excellent

Darren

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Great variety in dining options. Koba Japanese restaurant is the best! Very safe and secure. Clean modern amenities. Excellent value. Access to the other attached El Cid properties and all-inclusive amenities. Nightly entertainment. Good complimentary WiFi access across the properties for business travellers. Amazing staff!!! Cons: Beach access is about a 5-minute walk from Ventus Ha through either the El Cid Marina or El Cid Ventus properties. Wifi is limited to 2 devices. Overall, we were impressed and will definitely come again!
Stayed 7 nights in Nov 2025

6/10 Okay

Lee

Stayed 7 nights in Nov 2025

10/10 Excellent

JENNIFER LYNN

Excellent property all around
Stayed 6 nights in Nov 2025

8/10 Good

Chelanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were always spotless. Hotel staff were very friendly and accommodating. We had to switch rooms due to some loud neighbors but the hotel fixed the issue immediately. The food was inconsistent. One restaurant would be great (french) and the next would be just ok (italian). Lots of options for food. Best part of the resort is the amount of pools and space. You can always find a place to hang out and relax.
Stayed 6 nights in Nov 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give my stay a 10/10 very relaxing environment friendly people restaurants are nice.. staff were nice.. there is room for improvement with the food selection.. but my overall experience was great!!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was excellent. The services were very good and the stuff was amazing. Lot of restaurants and food options to choose from. I was amazed and had a good time.
Stayed 7 nights in Nov 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff will give you golf cart ride the 1st day if you are a regular member, no one tells u that u need to sign up for dinner reservations. I went a few days without dinner. No one tells you that you can get free transportation to your hotel or youll emd up paying over $100 usd for a taxi. Beautiful place, tasty food, staff in all the restaurants and bars are very kind lovely and helpful
Stayed 6 nights in Nov 2025

10/10 Excellent

Mikee

Liked: Cleanliness, amenities, property conditions & facilities
Food was good and property was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Davis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely well maintained and kept. We we're looking for a lux and relaxing place to getaway and this place was just what we were hoping for. Food was good, service was great, the biggest downside I get was the beach but maybe that was due to the time of year as well. But it wasn't the most scenic shoreline. Also the nightly entertainment was almost too low key as well but that also may have been due to time of year. Overall, extremely happy withy our stay.
Stayed 6 nights in Nov 2025

8/10 Good

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in the newest building 32 but our washroom always smelled, we tried to keep the door closed but couldn’t tell if it was the sinks or not that smelt like sewage. Pools at Ventus ha are very quiet and lots of empty chairs. We were mostly at Marina pool with cliff jump so would stay on the marina side next time as it closer to activities we wanted. Also disappointed that through expedia they said we only get 2 Wi-Fi codes instead of the 3 we needed and didn’t want to pay over $100 usd for another. Great for a 10 and 13 year old. They had a blast
Stayed 7 nights in Nov 2025

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Amazing trip from start to finish!
Stayed 6 nights in Nov 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Elaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff keep Ventus Ha, Ventus and El Cid impeccable. The grounds are kept in great shape, pool is always staffed and provide helpful safety instructions. Our family really enjoyed the cliff jumping and the many pools. We had a great time watching all the wildlife, enjoying delicious food and incredible service from the many waiters, David and Gregorio stand out in our minds but there were many other attentive servers.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jean

Stayed 8 nights in Nov 2025

10/10 Excellent

Lexxa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, food, and staff.
Stayed 7 nights in Nov 2025

2/10 Terrible

Paramveer Singh

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beach is not good Do not swim or go near to beach water Its disgusting and very infectious Water is black in color Nothing is mention about disgusting water they have. I do not recommended to anyone who loves beach.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sharon Ann, South Porcupine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating.
Stayed 14 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 4 nights in Nov 2025

10/10 Excellent

Moise

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just Amazing. the staff was outstanding and anything you needed they can do it. Very clean rooms and hotel staff are always cleaning something. A lot of restaurants options and delicious. I’ll be back next year for sure. 5 stars all the way.
Stayed 9 nights in Nov 2025

10/10 Excellent

peter

Stayed 3 nights in Nov 2025

10/10 Excellent

Treena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely fantastic!!
Love the rooftop bars
Stayed 5 nights in Nov 2025

10/10 Excellent

Vladislava Georgieva

Stayed 4 nights in Oct 2025

10/10 Excellent

Roberto III

Stayed 5 nights in Oct 2025

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