Sunscape Coco Punta Cana - All Inclusive

4.0 star property

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6 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
Creator video
Sun Club 3 bedroom Family Suite Tropical View | Living area
Lobby sitting area
Sun Club 2 bedroom Family Suite Ocean Front

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Laundry

Explore the area

Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪7 min walk‬
  • Downtown Punta Cana
    ‪11 min drive‬
  • Bavaro Beach
    ‪22 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

Sun Club Junior Suite Pool Access King

  • Sleeps 3
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

  • Sleeps 3
  • 2 Double Beds

Sun Club Junior Suite Pool Access Double

  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

  • Sleeps 3
  • 1 King Bed

Deluxe Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Twin Beds

Sun Club Deluxe Family Room

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Honeymoon Suite Ocean Front-Adults Only King

  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite (1 king bed & 2 Full beds

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club Jr. Suite Swim out- Adults Only King

  • Sleeps 3
  • 1 King Bed

Sun Club Jr. Suite Swim out- Adults Only Double

  • Sleeps 4
  • 2 Double Beds

Sun Club Jr. Suite Ocean Front- Adults Only King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Honeymoon Suite-Adults Only King

  • Sleeps 3
  • 1 King Bed

Sun Club Honeymoon Junior Suite-Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Superior Tropical-Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Superior Pool View-Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Junior Suite Pool View Double

  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Swim out King

  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Swim out Double

  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Pool View King

  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View King

  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Ocean View King

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Deluxe Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View King

  • Sleeps 3
  • 1 King Bed

Deluxe Pool View King

  • Sleeps 3
  • 1 King Bed

Deluxe Pool View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Tropical View King

  • Sleeps 3
  • 1 King Bed

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About this property

Sunscape Coco Punta Cana - All Inclusive

Beachfront property with full-service spa
Catch some rays at the beach or spend the day relaxing at Sunscape Coco Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Sunscape Coco Punta Cana - All Inclusive offers 1091 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sunscape Coco Punta Cana - All Inclusive. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy international cuisine at Buffet Windows, one of the property's 14 restaurants and 10 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 6 outdoor pools
  • Indulge with body scrubs, deep-tissue massages, or body treatments at Spa by Pevonia
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, yoga classes, and fitness classes
  • Just a 1-minute drive from Cabeza de Toro Beach and 10 minutes from Downtown Punta Cana
Sunscape Coco Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this property measures 3411 square feet (317 square meters) and includes a conference center. A children's pool, a nightclub, and a fitness center are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Buffet Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chopsticks - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Tiki Tako - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Tierra - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Da Mario - This theme restaurant specializes in local and international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (non-alcoholic beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 14 restaurants
  • 3 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buffet Windows
  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Tako

Things to do

  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,411 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 15 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunscape Coco Punta Cana - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property

Sunscape Coco Punta Cana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 314 reviews
Rating 8 - Good. 66 out of 314 reviews
Rating 6 - Okay. 55 out of 314 reviews
Rating 4 - Poor. 24 out of 314 reviews
Rating 2 - Terrible. 31 out of 314 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Viviana

Stayed 3 nights in Mar 2025

8/10 Good

July Lemka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Internet is slow so it didn’t allow me to make the dinner reservations on their application site
Stayed 4 nights in Mar 2025

8/10 Good

Jordan Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great day, a little bit of a hiccup at check-in as all the ground level units that they tried to give us were mosquito infested. That hiccup took roughly 2 hours to sort out. but once they moved us to the upper level rooms everything was great, amazing service, amazing food, staffs very accommodating you just ask, would rebook again if looking for a budget friendly all inclusive. Resort is centered around families and older adults. Even in the sun club adults only side. Not the best for 25-35 crowd unless you plan to stay at the beach or off the resort during the day doing excursions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt that the size of the resort was perfect. It had a relaxed vibe, very few line ups, great food options and you can see that they are trying to improve the resort experience for all guests. We were upgraded to the adults only sun club and there were nice perks to being there. The app was great. It would have been nice to know about it before arriving and then we could have checked things out a bit before.
Stayed 4 nights in Mar 2025

6/10 Okay

Jeffrey, Waite Park

Disliked: Property conditions & facilities
We had a number of issues with the rooms like plumbing leaks, door locks not working, air conditioning not working, coffee maker not working, slow service, understaffed, lack of chairs and beach loungers. Overall run down self service resort. We enjoyed the weather and the beach where we spent most of the day. The food was okay and the beds were comfortable so we did get some rest and relaxation.
Stayed 14 nights in Feb 2025

10/10 Excellent

Aniello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so nice and the facilities are very well maintained. Food to improve a little but (tierra restaurant had dry meat)
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great. Like all hotels in Punta Cana very cheap cocktails. Nothing to do with the hotel itself. Ive been to many 4 & 5 stars hotels in Punta Cana, but there are two reasons why i dislike traveling here. #1 very few hotels have heated pools. #2 drinks are awful. In Mexico the cheapest hotel has a heated pool & top notch drinks. A margarita is made with real lemons.
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our Concierge at the Sun Club! He was the best, so nice and accommodating. We miss him already! :)
Stayed 3 nights in Mar 2025

10/10 Excellent

Emily Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the entertainment team was great ! everything else was good
Stayed 7 nights in Mar 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was amazing, I enjoyed they had many bars everywhere. My ultimate favorite was the bar by the adult section the bartender ROSARIO was a true gem! She made us feel at home and her drinks were very drinkable her whole character on how she treats you was very excellent. Also Leandro the Waiter that works steak and lobster is one of the most helpful employees and was a true doll. Hope they lose sight of these amazing workers as they made this trip even more wonderful than it already was.
Stayed 8 nights in Feb 2025

10/10 Excellent

harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

BYRON R, MONTCLAIR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary

Stayed 5 nights in Feb 2025

6/10 Okay

Danyell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most of the staff spoke little English making it hard to communicate to make needs met. During our stay, our rooms were cleaned daily, beds very comfortable but never wash cloths was left. We had to ask multiple times to received it. The television was primary Spanish speaking. When asked could someone change the language, no one never showed to assist us. Food could have been better. Same food serve daily alternating throughout the resort. The food was always room temperature, never hot. The property has an onsite club which is expected to purchase their drinks at a high price. No other liquids are allowed in the club. Nice club doe. This resort focus mostly of Spanish speaking residents. Not recommended unless you understand and speaks Spanish. Entertainment every night, music only in Spanish, no other variety of music to cater to other cultures. Drinks was low quality as well.
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrea

Stayed 6 nights in Feb 2025

10/10 Excellent

Dayanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay it was a lot of people so make sure to reserve your spot early on the pool .
Stayed 2 nights in Feb 2025

6/10 Okay

Vince

Travelled with group
Liked: Cleanliness
there is no variety of food choices
Stayed 2 nights in Feb 2025

8/10 Good

Sandra Simone

Liked: Staff & service
Stayed 4 nights in Feb 2025

6/10 Okay

Enrique

Travelled with partner
Liked: Amenities
Tienen muchas oportunidades para mejorar en cuanto a la atención y limpieza
Stayed 3 nights in Feb 2025

2/10 Terrible

Yadira

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I aid to have privileges of adults only seems as though anyone can walk into any side. When dinning at specialty resturants you have to wait and make lines and thats if they don't decided to serve others before you. When dinning at their buffet you will be lucky if you can get water and coffee. This is without aknowledging that they currently have a stomach bug going around and the staff is well aware of this, both me and my husband had to travel back sick while I am entering my third trimester of pregnancy. Some of the menus say one thing and itd someyhing completely different for example in their dominican resturant they say they have patacon with chicken and wasakaka sauce, they serve tostones and sautéed onions which is not the same as what their menu says. The rooms beds are very hard so you will leave with body aches. You will also be lucky if you can get them to clean more than 1 time during your stay. Can't go to the beach because most of the chairs are being taken over or people have purposely put their towels or their stuff there so you can't use it which is the same problem they have at the pools. The rooms have mosquito problem too. Probably on of the first thing they will do is try to sell you excursions and they will give you this paper in shape of a key where they will tell you its a $200 voucher. It's a scam for them to present the unlimited club membership in which they just throw numbers at you and they even ask you to bring you credit card.
Stayed 4 nights in Feb 2025

4/10 Poor

Sarah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is 2 star at best. Staff is unfriendly and not very helpful, rooms are outdated, food is horrible. Very little activities. Excursions falsely advertise what they actually are. I would not recommend this resort to anyone.
Stayed 7 nights in Feb 2025

6/10 Okay

Kulbir

Travelled with partner
Disliked: Property conditions & facilities
Food was not that great especially buffet. No access to salt or black or red pepper or seasoning
Stayed 4 nights in Feb 2025

6/10 Okay

Whittina Tanya

Stayed 4 nights in Feb 2025

4/10 Poor

Johanna

Travelled with family
Disliked: Cleanliness, staff & service
Most staff, not all, basically do the bare minimum in service. Property is beautiful! Beach is beautiful! Pool water dirty, pools and beach crowded. There is no area for non smokers, so of you dont smoke everyone everywhere is, making the beach especially unpleasant. The staff does not use the app so what’s the point? CONSTANT barrage to buy time share, upsell dinners, etc. Also because I wouldn’t commit to going to timeshare breakfast at check in, they wouldnt give me my room until after 4:30 pm, and I paid for early arrival. Then when we got our room it was absolutely disgusting. We were given a different room, however the whole ordeal completely ruined our first day. Their system for dining is horrible … waiting two hours in line at each restaurant (unless you want to pay more) for mediocre food and awful service. Absolute best part of the hotel was the spa, worth every peso. I would never recommend this hotel. I paid a lot of money to be extremely frustrated on the daily. I felt comfortable reserving here because of Hyatt brand. The level of service was more like budget motel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jamie Ellen

Stayed 5 nights in Feb 2025