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Punta Palmera Cap Cana by Essenza Retreats

4.0 star property

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Photo gallery for Punta Palmera Cap Cana by Essenza Retreats

A clear blue pool surrounded by white sand and palm trees, with a view of the ocean and a sailboat in the distance.
Creator video - submitted by Blonde Travel
A covered outdoor seating area with wicker furniture, a small table, and a view of the beach and ocean.
Aerial view
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
La Marina Cap Cana, Punta Cana, La Altagracia, 23302
  • Place, Indigenous Eyes Ecological Park
    ‪5 min drive‬
  • Place, Punta Cana Beach
    ‪6 min drive‬
  • Place, Juanillo Beach
    ‪7 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio with Ocean View

Studio with Ocean View | Living area

Studio with Ocean View

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for 2-Bedroom Apartment With Ocean View

A dining area with wicker chairs and a wooden table, a living room with a sofa and a TV, and a view of the ocean through large windows.

2-Bedroom Apartment With Ocean View

  • Ocean view
  • 257 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for 1-Bedroom Apartment With Ocean View

A spacious living area with a sofa, a coffee table, and a television.

1-Bedroom Apartment With Ocean View

  • Ocean view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for 3-Bedroom Apartment With Ocean View

A hot tub with a tiled edge, a poolside area with lounge chairs, and a view of the ocean and resort buildings.

3-Bedroom Apartment With Ocean View

  • Ocean view
  • 360 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Studio with Garden View

Studio with Garden View

Studio with Garden View

  • Garden view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for 1-Bedroom Apartment With Garden View

A hotel room with a large bed, a TV, a desk, and a chair.

1-Bedroom Apartment With Garden View

  • Garden view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for 2-Bedroom Apartment With Garden View

A modern living room with a sofa, armchairs, a coffee table, and a TV.

2-Bedroom Apartment With Garden View

  • Garden view
  • 257 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Punta Palmera Cap Cana by Essenza Retreats

Catch some rays on Punta Palmera Cap Cana by Essenza Retreats's private white sand beach, pamper yourself at the full-service spa, or spend the day at a marina.
Punta Palmera Cap Cana by Essenza Retreats offers 86 air-conditioned accommodations with private hot tubs and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

A private beach and a marina are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 4 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Waves. Massages are available on the beach and in the spa; other services include hot stone massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily.
During your stay at Punta Palmera Cap Cana by Essenza Retreats, you'll be close to Indigenous Eyes Ecological Park. A full-service spa, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy local and international cuisine and ocean views while dining at Punta Palmera, Snack Bar
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages or mud baths at Waves
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and volleyball
  • 6 minutes by car from Indigenous Eyes Ecological Park and 7 minutes from Juanillo Beach
  • Airport shuttle service available
  • Pets welcome for free (restrictions apply)
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Punta Palmera Cap Cana by Essenza Retreats like a marina and an outdoor pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach resort also offers a children's pool, a fitness center, and a garden. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Punta Cana resort.

Punta Palmera, Snack Bar - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free offsite parking
  • Airport shuttle available
  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Punta Palmera, Snack Bar

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Children's pool
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: USD 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

The front desk is open daily from 8 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Weight limit: 44 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 10:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Punta Palmera Cap Cana Essenza Retreats Hotel
Punta Palmera Hotel Punta Cana
Punta Palmera Hotel
Punta Palmera Punta Cana
Punta Palmera Essenza Retreats Hotel
Punta Palmera Cap Cana Essenza Retreats
Punta Palmera Essenza Retreats
Punta Palmera Cap Cana Essenza Retreats Resort
Punta Palmera Essenza Retreats Resort
Punta Palmera
Punta Palmera Cap Cana by Essenza Retreats Resort
Punta Palmera Cap Cana by Essenza Retreats Punta Cana
Punta Palmera Cap Cana by Essenza Retreats Resort Punta Cana

Punta Palmera Cap Cana by Essenza Retreats Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 66 out of 183 reviews
Rating 8 - Good. 49 out of 183 reviews
Rating 6 - Okay. 29 out of 183 reviews
Rating 4 - Poor. 22 out of 183 reviews
Rating 2 - Terrible. 17 out of 183 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully experience recommended to go alone with your partner. our anfrition orlando was the best. all very clean and comfortable
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cap Cana great hotel

Nice place to stay close to the marina.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! If you are looking for a quiet & clean place its perfect!
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy retreat. Very quiet, with private beach.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Tranquilo y bien ubicado

Si la idea es alejarse y estar en silencio este es el lugar perfecto, la piscina está muy bonita mi hijo la disfrutó bastante y la playa esta bien, la mantienen muy limpia y segura. Las habitaciones son cómodas, la cama relajante. Hay un jacuzzi y la habitación tiene cocina y los utensilios, realmente muy práctico. No doy todos los puntos por esos pequeños detalles que me disgustaron bastante: primero el personal es amable.. Muy amable de hecho, pero saben muy poco de la zona, así que no saben recomendar, no hay personas que conozcan de tours y los folletos en el lobby estan viejos. En mi habitación faltó el agua caliente, lo solicite una vez y lo repararon de inmediato, sin embargo, al otro día volvió a fallar y no hicieron el mínimo intento de repararlo o cambiar mi habitación.. No les importó. Tuve un problema de parqueo con un inquilino propietario, el hotel me asignó un espacio que ya era privado avise del problema y me asignaron otro. Además no había desayuno ni restaurante, ofrecían un traslado gratuito a uno cercano, no fuimos pues no tuvimos tiempo. Lo recomiendo para los que pasan la mayor parte del tiempo fuera del hotel y llegan a este a descanzar y pasar un rato de descanso en la piscina.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Es bonito , las habitaciones comodas y limpias ,buenos colchones, se duerme super bien , la piscina es expectacular y muy bien tratada el agua , algunas areas comunes del parqueo y de otras areas deberias estar mas acogedoras .
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
not a restaurant or lounge on the premises. transportation to rooms from parking lot did not operate late hours
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and beaches different properties to visit
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff is no friendly,the breakfast 😖,they don’t have nothing interesting in this hotel.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good properties, stayed in 2 different rooms, very specious and we'll equipped. Minor issues like back door didn't close properly, but overall great stay. It is very quiet, if that is what you are after is perfect. Breakfast is good and staff are nice, it does take a while, you have to wait.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Ty

Liked: Cleanliness, staff & service
The property is beautiful, quiet, with a large room and a high ceiling. Gorgeous views. Maria, the front desk attendant was incredibly helpful. The drawback about this place is how far it is from the true center of Punta Cana. It's about 30 minutes away and a taxi to downtown will cost $40 one way. We decided to get a rental car for $70 instead since it has free parking. A few minor things that were bothersome included the fact that there's no phone in the room, the shower did not drain properly, the lock box did not work, the power outlets by the bed did not work.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Migue

Bien para una estadia corta

Lugar tranquilo. Con pocos servicios. El desayuno debe mejorar y la formalidad del servicio también.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will recommend this hotel
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Federico

Liked: Staff & service
Loe empleados muy atentos y diligentes, muy buena ubicacion . Las habitaciones deben de ser remodeladas y colocar mejores ropas de camas y almohadas .
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back!

Wonderful wonderful wonderful Price and service
Stayed 1 night in Feb 2019
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

The rooms are very nice and comfortable. The pool area was very nice. The beach had a lot of seaweed, but it could have been this time of year. Breakfast was good. I stayed on two different occasions and was very pleased overall. The hospitality offered by Maria was awesome. Be sure and visit the API restaurant and beach area - this is included in your stay at Punta Palmera Cap Cana.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar

Precioso lugar, apartamento muy cómodo y bien equipado. El lugar es muy tranquilo y la piscina maravillosa. El mar es bellísimo, además de que es muy agradable caminar por la playa. Se puede llegar caminandopor la playa a API Beach y a La Marina de Cap Cana
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Is beautiful and the employees is really nice, everything clean and perfect.
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Stacey W.

Look elsewhere

The property was out of the way and it felt like a ghost town. There was a lot of work going on at the property and one whole side of it was in complete disrepair and looked like the work had been abandoned long ago. The beach chairs were all broken. When I brought this to the attention of management they refused to acknowledge that more than the lobby was being repaired. When I walked outside I could look up to other balconies and see holes in them. The parking garage was leaking all over. With all of this being said, I found the resort to be safe and quiet. The kitchen sink was so tiny that it was totally inadequate for washing dishes. Paper towels or napkins were not provided. The tap water was not suitable for drinking which I didn’t know until we arrived. After the cleaning service our room smelled like a dead rat. Marisimo (?) was very kind and helped us with some excursions. He is a great person, which is the only reason for the 2 stars. I don’t believe the price was fair for the resort. I would hesitate to book here again without fully investigating the area and state of the property.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ambiente para relajarse y disfrutar de la belleza del mar y del entorno en Cap Cana.
Stayed 5 nights in Mar 2019
Verified

8/10 Good

CLAUDIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the beach chairs were damaged and some broken, I had to carry myself one of the pool chairs to the beach because there was no staff available to do so.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel super Personal

Sehr angenehme und hilfsbereite Leute. Unser Flug hatte 12 Std. Verspätung sie haben alles organisiert für unsere Ankunft am nächsten Morgen um 05.00 toller Empfang und ein Upgrade bekolmmen.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar en progreso

El lugar esta muy bien, esta todavia bajo contrición la playa le falta mantemiento, la segunda playa frente a Epi restaurante esta muy bien, le falta señalización dentro Cap cana en general, la marina esta muy bien un poco over price en los restaurantes los precios son como si fuera un restaurante en New York, los precios en los menús son en $ pero presentan la factura en moneda local lo cual no tiene logica para mi.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, pero noté poca señalización en el area de Cap Cana y nos perdimos para llegar, al igual que el letrero del Condominio y Recepción poco visibles. Nos hospedaron en un apartamento un poco alejado de los parqueos y durante la noche sufrí de un fuerte dolor de cabeza, no tenia ningún tipo de analgésico y no supe a quien recurrir pues el area es un poco solitaria. En otra ocasión quizás lo pueda disfrutar.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beat ever!

I loved every part if my trip. !
Stayed 3 nights in Mar 2019

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