Royal Borough of Kensington and Chelsea Hotels with Spa

"Great room and was clean the staff lovely and the experience was amazing "

"The single room is very small but I expect that in London. The bed, however, was positioned next to the desk so you don’t have free movement. What I was more disappointed by was that it was very hot as the air conditioning was broken (I was told the hotel was full so I couldn’t change rooms and at least kindly given a fan). The window can only be opened on request but did at least offer a nice view of the road. It was very noisy though so not very well insulated sound wise. The staff were ok but not going above and beyond to be honest. Breakfast was fine but certainly not good value for money. Apple juice was fizzy, vegetarian sausages available on request but needed 20 mins, and there was less choice than at a Travelodge to be completely honest. I was disappointed by this hotel for multiple reasons. It did the job I needed to for location and at a reasonable price thanks to a deal but I am sad to say that I couldn’t recommend it. There was an iron, ironing board, mini fridge and hairdryer though which were all appreciated. "