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Jumeirah Carlton Tower London

5.0 star property
VIP Access

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Fitness facility
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Meeting facility
Meeting facility
Luxury Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

View in a map
On Cadogan Place, London, England, SW1X 9PY
  • Hyde Park
    ‪6 min walk‬
  • Buckingham Palace
    ‪18 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Minibar, in-room safe, desk, blackout curtains

Executive Suite, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite, Balcony (Garden)

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, Balcony (Garden)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout curtains

Luxury Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Jumeirah Carlton Tower London

Luxury hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and outdoor tennis courts are onsite.
Jumeirah Carlton Tower London offers 186 air-conditioned accommodations with minibars and espresso makers. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy.
During your stay at Jumeirah Carlton Tower London, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Chinoiserie
  • Continental breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with aromatherapy, Ayurvedic treatments, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Steps from Sloane Street and 4 minutes by foot from Harrods
  • Dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Jumeirah Carlton Tower London offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A health club, a hot tub, and a sauna are also featured at the luxury Jumeirah Carlton Tower London. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Chinoiserie - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 65 per day)
  • Valet parking on site (GBP 65 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: GBP 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chinoiserie
  • Club Room

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (100 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 18 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 42 per person
  • Self parking fee: GBP 65 per day
  • Valet parking fee: GBP 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Jumeirah
Carlton Jumeirah Tower
Carlton Tower
Carlton Tower Jumeirah
Jumeirah Carlton
Jumeirah Carlton Tower
Jumeirah Carlton Tower Hotel
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Tower London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England
Jumeirah Carlton Tower
The Carlton Tower Jumeirah
Jumeirah Carlton Tower London Hotel
Jumeirah Carlton Tower London London
Jumeirah Carlton Tower London Hotel London

Jumeirah Carlton Tower London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 38 reviews
Rating 8 - Good. 4 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sherin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Zaid

Stayed 1 night in May 2025

10/10 Excellent

Sherin

Liked: Amenities, property conditions & facilities
Superb
Stayed 3 nights in May 2025

10/10 Excellent

Olajumoke

Stayed 7 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sherin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and clean room with many amenities . The front desk are extremely helpful and go an extra mile to make the stay even more comfortable. All the services are impeccable
Stayed 5 nights in Mar 2025

2/10 Terrible

Katherine, denville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Issues with security and not respecting the Do Not Disturb sign. Night manager was rude and arrogant. Day manager was professional and attempted to make up for the problems, but it was too little, too late. Do not bother paying extra for the room with a 'terrace' as it is a Juliette balcony/lexge and nothing more! Absolutely not worth paying premium. Spa is nice. Salon is lovely. Breakfast in the 'restaurant' is awful/a complete waste of time. Order breakfast via room service for much better and more quantity food and way better service (with a small service fee, usually around 5-10£, nothing more). Bellhops and doormen are lovely. Location is top notch, but hotel is over priced.
Stayed 7 nights in Feb 2025

8/10 Good

Susan

Stayed 2 nights in Dec 2024

10/10 Excellent

YUNUS EMRE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Nov 2024

6/10 Okay

Drakoulis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Road works in operation late at night
Stayed 2 nights in Dec 2024

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a simple issue with early guaranteed check-in but resolved perfectly and used the gym facility while preparing the room Amazing staff and ambiance Great quality and high standard room and services
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah, Atlanta

Stayed 1 night in Oct 2024

10/10 Excellent

Hamad

Stayed 2 nights in Oct 2024

10/10 Excellent

Erynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central
Stayed 3 nights in Oct 2024

10/10 Excellent

Iskander

Stayed 2 nights in Sep 2024

10/10 Excellent

yerolomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Very center
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing & so sweet & helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Marika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous door staff fist class

Stayed 1 night in Mar 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant and comfortable hotel with highest hospitable staff. Top notch service and management.
Stayed 2 nights in Nov 2023

8/10 Good

Amer

Stayed 7 nights in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and well designed (although the lifts can be a bit frustrating at times). However, the stand out feature is the service. The doormen, the reception, the concierge and the cleaning staff are all exceptionally helpful and polite, making you feel so welcome all the time.
Stayed 14 nights in Jul 2023

10/10 Excellent

Vera

Travelled with family and small children
Liked: Staff & service
Wonderful hotel in a top location. The Staff and service are fabulous. Some rooms are a bit small - esp when travelling with kids. Service is extraordinary. Excellent stay with lots to do close by- especially during a short stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Yousef

Stayed 2 nights in Jan 2023

10/10 Excellent

yerolomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London
Stayed 3 nights in Feb 2022

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