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DoubleTree by Hilton London Kensington

4.0 star property

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Photo gallery for DoubleTree by Hilton London Kensington

Exterior
Studio, 1 Queen Bed, Terrace
Studio, 1 Queen Bed, Terrace | Private kitchen
Lunch and dinner served
40-inch flat-screen TV with satellite channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
100 Cromwell Road, London, England, SW7 4ER
  • Natural History Museum
    ‪7 min walk‬
  • Royal Albert Hall
    ‪12 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

40-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.6 out of 10
Excellent
(27 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(105 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Duplex)

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed (Duplex)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen

Apartment, 1 Bedroom

  • 90 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed, Terrace

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 Queen Bed with Sofa bed (Duplex)

7.0 out of 10
Good
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Shower, rainfall showerhead, free toiletries, hair dryer

Family Room, 2 Double Beds, Connecting Rooms

  • 42 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

  • 26 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

7.8 out of 10
Good
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby lounge

The Bailey's Hotel London Kensington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 2,129 reviews
The price is €212
includes taxes & fees
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About this property

DoubleTree by Hilton London Kensington

Hotel with a restaurant, a quick walk to Natural History Museum
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite.
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
DoubleTree by Hilton London Kensington's great location gets high marks from our customers. During your stay, you're just a quick walk from Natural History Museum. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to public transportation and the clean accommodations
  • Within a 15-minute walk of Natural History Museum and Royal Albert Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Kens Bar & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
London Secret Garden - Onsite restaurant. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kens Bar & Restaurant
  • London Secret Garden

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (60 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

DoubleTree by Hilton London Kensington Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 1006 reviews
Rating 8 - Good. 271 out of 1006 reviews
Rating 6 - Okay. 151 out of 1006 reviews
Rating 4 - Poor. 88 out of 1006 reviews
Rating 2 - Terrible. 58 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very pleasant few days relaxation. We have stayed in several doubletree hotels and have never been disappointed yet.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great place and the best location
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tara

Stayed 3 nights in May 2025

10/10 Excellent

CARA, Little Elm

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore London

We love London, and my wife's favorite location in the city is Kensington. We were here for a short stopover stay to see Oliver on the West End before traveling to visit friends in the Netherlands. This hotel was perfect for us! First, the location was great for walking the streets and mews of Kensington and taking in Kensington Gardens and Hyde Park, and being located right across the street from Gloucester Road station made it even better to get anywhere in London. Second, the king deluxe room was amazing. It was large, updated, and the bed was huge and very comfortable. The staff were very friendly. We did not use the bar or onsite restaurant options because we wanted to get out and explore the city, but they all looked quite lovely. We will be back to London definitely and would stay here again for sure. Highly recommended!
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the hotel was great. Location is ideal as the tube station is just across the street. Hotel is clean. Amenities are nice. My only complaint was front desk staff was pretty rude at check-in.
Stayed 1 night in May 2025

10/10 Excellent

IOI IP

Stayed 4 nights in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel to stay in especially if you have children since the rooms have two floors.
Stayed 6 nights in Apr 2025

10/10 Excellent

PARUL

Liked: Property conditions & facilities
Enjoyed our stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
excellent facility, great location
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very welcoming

Honestly the most helpful and friendly staff, perfect for the RAH
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Staff & service, property conditions & facilities
I really enjoyed my stay at the hotel and would definitely return there. The staff at the hotel is especially helpful
Stayed 6 nights in Apr 2025

8/10 Good

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is very good. Lots of restaurants around and the tube is just across the street making it very central.

8/10 Good

Nimantha

Travelled with family, Travelled with family and small children
Liked: Amenities
Great horel
Stayed 2 nights in Mar 2025

8/10 Good

Marina, Miami

Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Mar 2025

8/10 Good

Mary Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness
Great location. Had to chase to get sofa bed made up
Stayed 1 night in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 8 nights in Mar 2025

8/10 Good

Srikanchana

Stayed 1 night in Feb 2025

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Good location for visit to Royal Albert Hall.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Hamit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Louise

Stayed 1 night in Feb 2025

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