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"Situated on a busy street this hotel is close to an underground station and bus services.. Plenty of restaurants nearby.. Hyde Park is a 10 minute wal ... " More

By a verified traveller on Sat 03 Jul 2021

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Hotel Description

DoubleTree by Hilton London Kensington's great location gets high marks from our customers. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 163 rooms over 6 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy Asian cuisine while dining at Umami
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a sauna and a playground
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • Within a 15-minute walk of Natural History Museum and Royal Albert Hall

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
€94* Per night/room 1 Aug - 2 Aug

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

DoubleTree by Hilton London Kensington ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton London Kensington

Everyone (12) Couples (1) Family (3)
3 out of 5
Situated on a busy street this hotel is close to an underground station and bus services.. Plenty of restaurants nearby.. Hyde Park is a 10 minute walk.. The hotel is nice and quiet and the rooms a good size.. Negative points.. The corridors had a musty odeur... The room air conditioning was not working... Hot water took ages to arrive at tap / shower.. I didn't take breakfast (£15) as there are plenty of cheaper places nearby..

Posted by on 3 Jul 2021

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1 out of 5

Posted by on 13 Jun 2021

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5 out of 5
Lovely hotel, good sized rooms for London. 2mins walk from Tube and 5 from Natural History Museum.

Posted by , from Hampshire on 3 Nov 2018

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3 out of 5
Sorry to say but this is not a 4 star hotel. You can smell the mould already in the reception and in the room especially. 3 stars would have been the right classification, not 4. We had room 501 with label "Deluxe room". Room was not more than a standard level and there was no tables or anything to put your things on. We had to put room phones and radios on the floor to get own things on the tine table between the beds. Also surprised that no drinking water was available in the room.

Posted by , from Finland on 24 Sep 2018

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4 out of 5
Lovely hotel, perfect for visiting the museums. Friendly staff and good facilities.

Posted by on 14 Feb 2018

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4 out of 5

Lovely hotel suitable for families

We enjoyed staying here. The children loved the pancakes and buffett breakfast. Halal food so a bonus. It was within 6 minutes walking distance to the Science and Natural history museum. Perfect with little children. Nearby were lots of places to eat and shops for snacks. The underground only two minutes away. Rooms were lovely and clean but quite warm. The only disappointment was there was no parking but we parked across the road at the Holiday Inn for a parking fee.

Posted by , from Cardiff on 3 Nov 2017

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4 out of 5
Hotellin sijainti on erinomainen: lähellä hyvät palvelut, metroasema ja useita nähtävyyksiä. Aamupala on todella monipuolinen. Melko tilavat ja siistit huoneet. Henkilökunta on hyvin ystävällistä ja palvelualtista. Jouduimme vaihtamaan toista varaamaamme huonetta ja se sujui ongelmitta. Hotelli sijaitsee vilkkaan kadun varrella, mutta liikenteen äänet eivät häiritse.

Posted by , from Nummela on 22 Feb 2020

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4 out of 5
Very good location with good transportation connections, nice and clean room.

Posted by on 21 Oct 2019

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4 out of 5
Hyvä sijainti, kohtalainen aamiainen ja ilmastoitu huone.

Posted by on 15 Aug 2019

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4 out of 5

Posted by on 27 Apr 2019

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About the DoubleTree by Hilton London Kensington

Location 100 Cromwell Road, London, England SW7 4ER

Property Features

DoubleTree by Hilton London Kensington offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A beach bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton London Kensington. Smoking is allowed in designated areas at this 4-star London hotel.

  • 163 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Beach lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Underground Station (1.6 km / 1 mi)
  • Metro station: Gloucester Road Underground Station (0.1 km / 0.1 mi)

Room Amenities

DoubleTree by Hilton London Kensington offers 163 forms of accommodation with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Umami – This restaurant specialises in Asian cuisine.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 3
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Rollaway bed fee: GBP 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel London Kensington
  • Crowne Plaza London Kensington
  • London Kensington Crowne Plaza
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington England
  • Crowne Plaza London Kensington Hotel
  • Crowne Plaza London Kensington
  • Crowne Plaza London Kensington an IHG Hotel
  • DoubleTree by Hilton London Kensington Hotel
  • DoubleTree by Hilton London Kensington London
  • DoubleTree by Hilton London Kensington Hotel London

You should know

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.