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Sonesta ES Suites San Diego - Rancho Bernardo

3.0 star property

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Photo gallery for Sonesta ES Suites San Diego - Rancho Bernardo

Free daily buffet breakfast
Reception
Exterior
Free daily buffet breakfast
BBQ/picnic Area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11855 Avenue Of Industry, San Diego, CA, 92128
  • Place, Carmel Mountain Plaza
    ‪12 min walk‬
  • Place, Carmel Mountain Ranch Golf Course
    ‪3 min drive‬
  • Place, San Diego Zoo
    ‪31 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (One Bedroom)

8.8 out of 10
Excellent
(25 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchen

Suite, Multiple Beds (Two Bedroom)

8.4 out of 10
Very good
(5 reviews)
  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.0 out of 10
Very good
(56 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchenette

Suite, Multiple Beds (Two Bedroom)

  • 79 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds (One Bedroom)

Suite, 2 Double Beds (One Bedroom) | Private kitchen

Suite, 2 Double Beds (One Bedroom)

8.2 out of 10
Very good
(21 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites San Diego - Rancho Bernardo

Suburban hotel with a 24-hour fitness center and an outdoor pool
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning. Weekly housekeeping is available.
Sonesta ES Suites San Diego - Rancho Bernardo offers 116 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Sonesta ES Suites San Diego - Rancho Bernardo. During your stay, you'll be within walking distance of Carmel Mountain Plaza. Free breakfast, free WiFi in public areas, and an outdoor pool are available. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Carmel Mountain Plaza and a few minutes from Carmel Mountain Ranch Golf Course
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Sonesta ES Suites San Diego - Rancho Bernardo offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Sonesta ES Suites San Diego - Rancho Bernardo. For a fee, parking is available.

This 3-star San Diego hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel San Diego Rancho Area Bernardo
Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Hotel Staybridge Suites San Diego Rancho Bernardo Area San Diego
San Diego Staybridge Suites San Diego Rancho Bernardo Area Hotel
Hotel Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area San Diego

Sonesta ES Suites San Diego - Rancho Bernardo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Stayed 6 nights in Nov 2025

8/10 Good

Melissa

Clean room, nice staff. Although our shower drained slow, but would stay again
Stayed 1 night in Nov 2025

2/10 Terrible

Mustafa

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is not like the photos rooms are dirty unfortunately.
Stayed 2 nights in Nov 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This room had levels of disgust that I haven’t seen in a long time. We got two of the two room suites and as we all finally unpacked and were getting ready to climb into bed, I opened the pull out bed and it was disgusting and covered in brown stains. Instead of having my daughter sleep on that I told her that she could sleep with me and then when we went to crawl into my bed, it also had stains on the sheets. It’s 10:30pm and I’m exhausted and now go down to the front office with the pictures of the stains l. The manager on duty apologized and had a solution of giving me a cover and sheet set for the pull out couch. I told him absolutely not would I put my daughter on that stained mattress even with a cover. Gross!! For my bed, it was only the sheets so he said that he would send the sheets up to our room. They brought the sheets up in a bag and just hung the bag on the handle of our door. I changed the sheets and collapsed into bed but still grossed out. Unfortunately this is a hotel that we will officially take off of our list. The building itself was rundown with things peeling off the wall and needing some major renovations. But the basics really should be a clean bed.
Pull out couch mattress
Edge of pullout mattress
Main bedroom king bed sheets
Pull out couch mattress fully extended open
Stayed 1 night in Oct 2025

2/10 Terrible

Nick

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Disgusting rooms. Stained furniture. Do yourself a favor and don’t make the same mistake I did by staying here. The only saving grace was the front desk staff being nice. Everything else was horrible. I would never come back.
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities
The dishes in cabinet were dusty.
Stayed 2 nights in Oct 2025

6/10 Okay

marta, buenos aires

Stayed 7 nights in Nov 2025

4/10 Poor

Cynthia

Room was very worn, very dirty. Walls need paint carpet is filthy. Room smelled like stale alcohol no fresh at all. Couch was so worn it’s discolored that I didn’t even sit on it. Shower curtain hanging off the rod. Towels had stains. The elevator and the hall carpets were disgusting. Elevator broke down during my stay and I was on the 3rd floor, having just had a hip replacement I couldn’t carry my work equipment down the and had to ask someone to help as I had to get to a meeting. I asked for a luggage rack, none available. The clerk asked why I would need one and told to just put luggage on the floor of the closet. All the kitchen ware was mismatched and no ice trays, no ice machine. But they gave me a ziplock baggy of ice. Coffee maker in room was rusted and only given Decaf coffee t vrew. I asked for regular and was told they did gave any regular, but found me 1 pkg. I found silverfish among other bugs and smashed them with a glass for housekeeping to see. I was so shocked with the condition of this hotel. It looks so very nice on the website. Also they charge 10.00 per day to park and it’s not even a private lot. You just pull up Like motel 6. In the morning I went down to breakfast. Only to find the kitchen worker sitting at one of the tables scrolling through her phone and food was cold. The last day, I called for a late checkout around 10:30 Or 11:00 and was told it would be 40.00, Let’s just say I was extremely disappointed on my 3 night stay.
Stayed 3 nights in Nov 2025

8/10 Good

Jill

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Room was as clean as it could be for the age. As mentioned before the conditioner was empty and when you are at the end of your shower, it's hard to call for a refill.l
Stayed 1 night in Nov 2025

8/10 Good

Erik

Business traveller
The room can be cleaner. furniture and TVs can definitely be updated.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 4 nights in Sep 2025

6/10 Okay

Matthew

Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are not clean and smell. Very strong odor, I am not happy with my experience at this hotel.
Stayed 2 nights in Nov 2025

2/10 Terrible

ALI

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Place smell bad. Ants all over coffee table. Sink drain didn’t work insects in bathtubs. Place needs to be completely tore down and build new hotel. Coffe pot broken and disgusting I have several pictures unbelievable. Got embarrassed front of my family
Stayed 2 nights in Oct 2025

8/10 Good

Leticia

Stayed 1 night in Nov 2025

8/10 Good

Reed

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very good
Stayed 1 night in Nov 2025

4/10 Poor

Dawn

Liked: Staff & service
Disliked: Cleanliness
The over all cleanliness of the hotel wasn’t good. The furniture is dirty, looks like it was purchased at the goodwill. The elevator floor was gross, the panel with the buttons was so disgusting I didn’t want to touch it. Curtains in the room were stained, the cabinet doors were dirty and coffee splashed on the wall on the 2nd floor, nobody ever cleaned it the entire week we were there. We will not return.
Stayed 4 nights in Nov 2025

8/10 Good

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Amenities and comfort . Location and surroundings . Manager was professional and kind . It is quiet and love the comfort of the bed , I liked the kitchenette . Rooms and elevator needs updating . Good 2 nights stay during the week
Stayed 2 nights in Nov 2025

10/10 Excellent

jasmin del carmen

Liked: Cleanliness, staff & service, amenities
Great staff and clean rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Stayed 5 nights in Oct 2025

6/10 Okay

Roger

Travelled with partner
Somewhat good condition. Stains on couch, exhaust fan runs real loud, water damage to door casing. Elevator wasn’t working. Asked if we could check out 30 minutes late and was told it would be another $40 charge. Won’t be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, awesome
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The employees were super nice. The rooms were clean and spacious. My kids and I loved the basketball court. Breakfast was missing a lot (pancake machine not working, no muffins, no yogurt, etc.) and we were there at 9am and it closes at 9:30am.
Stayed 1 night in Nov 2025

10/10 Excellent

Mihuler

Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendliness , professional
Stayed 2 nights in Oct 2025