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Comfort Inn by the Bay

2.5 star property

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Photo gallery for Comfort Inn by the Bay

Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Free daily buffet breakfast
Traditional Room, 1 King Bed, Bay View
Traditional Room, 2 Queen Beds, Bay View | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • 24/7 front desk

Explore the area

View in a map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Lombard Street
    ‪5 min walk‬
  • Place, Union Street
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed

8.4 out of 10
Very good
(38 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(27 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

8.6 out of 10
Excellent
(47 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

8.4 out of 10
Very good
(57 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Single Beds

8.2 out of 10
Very good
(32 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 31 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Single Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Non Smoking, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking, Bay View

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel with free breakfast, 7-minute walk to Lombard Street
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the free breakfast at Comfort Inn by the Bay. During your stay, you're just a quick walk from Lombard Street. Free WiFi in public areas, concierge services, and self parking (surcharge) are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by foot from Lombard Street and a 3-minute drive from Pier 39
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Comfort Inn by the Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn by the Bay was completed in January 2016.

This San Francisco hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 570 out of 1220 reviews
Rating 8 - Good. 380 out of 1220 reviews
Rating 6 - Okay. 171 out of 1220 reviews
Rating 4 - Poor. 59 out of 1220 reviews
Rating 2 - Terrible. 40 out of 1220 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked how close it was to Ghirardelli Square. Was on the 7th floor, and sometimes only one elevator was working. Would have been nice to have an in room mini fridge. Other than that no complaints, it was quiet despite being in the city.
Stayed 3 nights in Sep 2025

10/10 Excellent

Danetta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not our usual choice but glad we stayed there. Nice staff, clean rooms and quiet. Will be back.
Views from our room
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, room comfort
quick and easy check-in, room was clean and comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally don’t do reviews
Stayed 1 night in Sep 2025

10/10 Excellent

Sheri

Stayed 3 nights in Aug 2025

4/10 Poor

Mary

Disliked: Cleanliness
Dated room, not many amenities, no mini fridge (cost $30 a night to rent) or microwave. Good location by Fort Mason/Fisherman"s Warf to walk down to
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin Scott, Mission

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Hospitable
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to fisherman's wharf Marina district. Nice to have breakfast offered. Parking is expensive however. Linens and bed were excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Alhanys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird smell in the hallways. Everything else was perfect.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

josef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place . Close to tourist interactive. Excellent parking spot . Staff friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Place is clean. Transportation is readily available. Breakfast is typical. View is eh. YMMV.
Stayed 3 nights in Aug 2025

10/10 Excellent

andreina

Stayed 1 night in Jul 2025

4/10 Poor

Jessie

Disliked: Cleanliness, property conditions & facilities
The room had trash under one of the beds, I paid extra for parking for large vehicles, but staff members filled up the entire parking lot and had to be asked to move their cars before I could use it, I booked two rooms and for some reason had two different prices,
Stayed 2 nights in Aug 2025

2/10 Terrible

Teresa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Expedia room description Bay View $270 night, prepaid. At check in I was charged again but only $116 including $35 parking the registration clerk proudly stated. The room was on the 2nd floor at end of the hall with vending and ice machine at front door and on top of the underground parking gate. So much electrical vibration my legs couldn’t stand it. They would not give us another room while checking in white people as we begged to reassign since we drove 6hrs to SF. They denied a different room - when I asked where was the Bay view I was told none because on 2nd floor. Worst experience ever DO NOT BOOK HERE.
Stayed 1 night in Aug 2025

8/10 Good

Maria Socorro

Stayed 1 night in Sep 2025

8/10 Good

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Chadley

Liked: Cleanliness, property conditions & facilities
The property itself was ok but
Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was very small. The toilet paper and towels were on the rough side. Lol. Would have been nice to have a bar or bring in our own. They have no license for alcohol. Overall it was centrally located. The breakfast was delicious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Stayed 5 nights in Aug 2025

8/10 Good

Holly

Travelled with family
After a really long drive from Washington to San Francisco vacation.The front desk Service Lady named Jean.she is a nice lady. She made us feel warm comfortable and welcome to this hotel. I need to give her a good feedback
Stayed 1 night in Sep 2025

6/10 Okay

Garegin

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Terrible parking, very small place, sometimes no slots. Not so clean room, no refrigerator. Breakfast included but it is a small room so you need to wait until other guests finish, after them cleaning happening not soon…
Stayed 2 nights in Aug 2025

6/10 Okay

Michael, Rosamond

Travelled with family
Disliked: Property conditions & facilities
Worse hotel parking experience I have ever had...could not get into any parking spots without maneuvering back and forth several times. Comfort Inn gives you a parking permit disclaimer for "parking at your own risk" and yes its risky!! Would not recommend any large vehicle or SUV parking inside this garage. No disability ramps from parking garage to Lobby. Bathroom space and privacy in the area is limited. Positives are comfortable beds/pillows, breakfast and location...15-minute walk to Fishermans Wharf.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to all the places you want to go, plus a beautiful view of the bay and the Golden Gate Bridge.
Stayed 2 nights in May 2025