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Extended Stay America Suites San Francisco San Mateo SFO

2.5 star property

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Photo gallery for Extended Stay America Suites San Francisco San Mateo SFO

Lobby
Free daily on-the-go breakfast
Desk, blackout curtains, iron/ironing board, free WiFi
BBQ/picnic Area
Studio, 2 Queen Beds, Non Smoking

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
1830 Gateway Dr, San Mateo, CA, 94404
  • Place, Ice Center at San Mateo
    ‪6 min walk‬
  • Place, Edgewater Park
    ‪13 min walk‬
  • Place, San Mateo County Event Center
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio

Desk, blackout curtains, iron/ironing board, free WiFi

Studio

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Desk, blackout curtains, iron/ironing board, free WiFi

Studio

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites San Francisco San Mateo SFO

Hotel in San Mateo with free parking
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites San Francisco San Mateo SFO offers 137 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites San Francisco San Mateo SFO. During your stay, you'll be within walking distance of Ice Center at San Mateo. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and a vending machine
  • Just a 5-minute drive from San Mateo County Event Center and a few minutes from San Francisco Bay
Free breakfast is served daily. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites San Francisco San Mateo SFO. Free self parking is available.

This San Mateo hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America Hotel San Mateo San Francisco SFO
Extended Stay America San Francisco San Mateo SFO
Extended Stay America San Francisco San Mateo SFO Hotel
Extended Stay America San Francisco SFO Hotel
Extended Stay America San Francisco SFO
Extended Stay America San Francisco San Mateo SFO Hotel
Extended Stay America San Francisco San Mateo SFO
Hotel Extended Stay America San Francisco - San Mateo - SFO
Extended Stay America San Francisco - San Mateo - SFO San Mateo
Extended Stay America San Francisco San Mateo SFO
Extended Stay America Suites San Francisco San Mateo SFO Hotel

Extended Stay America Suites San Francisco San Mateo SFO Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 310 out of 955 reviews
Rating 8 - Good. 235 out of 955 reviews
Rating 6 - Okay. 164 out of 955 reviews
Rating 4 - Poor. 118 out of 955 reviews
Rating 2 - Terrible. 128 out of 955 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Elena

Stayed 1 night in Nov 2025

2/10 Terrible

Andrew

Disliked: Amenities
I called before making reservations as I have a bad back and need to make sure the mattress is at least decent. Horrible mattress. Layout of the hotel is horrible. Took me 10 minutes walking around carrying all my luggage just to find it. Then the horrible mattress. Then I find out after undressing and showering and getting ready to eat dinner, there's no dishes or glasses or utensils and they say it's because of covid. Overall just horrible experience and I slept terribly. This hotel has gone down in quality considerably
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

10/10 Excellent

Vilja

Liked: Cleanliness, amenities, property conditions & facilities
My room was clean? Staff was very helpful and friendly. My room was in a great location of the premises, close to shops, restaurants and parks.
Stayed 2 nights in Oct 2025

10/10 Excellent

Judite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the comfortable seating for breakfast. Staff is friendly. Room is spacious!
Stayed 3 nights in Oct 2025

10/10 Excellent

Heikooti

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Returning for sure next visit to the Bay Area.
Stayed 1 night in Sep 2025

6/10 Okay

Timothy John

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Sonia

Business traveller
Liked: Staff & service
Im not sure if I am unaware of what an Extended Stay is supposed to be. I was expecting a hotel lobby with elevator and a full break fast bar. What I got was a small entry with vending machines, steps up to my room, and outdoor motel (meaning the rooms are not enclosed within a building) your room door faces the parking lot. The breakfast bar did not have fruit, yougurt eggs. Sunday breakfast, coffee, 7 packets of oatmeal and 6 individually wrapped muffins (this is 8am on a sunday). Mondays breakfast was 4 packets of oatmeal, with paper cups as a bowl, no muffins and coffee. No plates or silverware in the room. I was able to ask for shampoo and a knife and fork to eat out of take out containers. By day 2 there were ants in my bathroom but it was too late to care and I was leaving in the morning. Pay the extra $100 for the weekend and stay at proper place. This was a clean motel 6.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness
👍
Stayed 1 night in Sep 2025

10/10 Excellent

Llewellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Sep 2025

8/10 Good

Shigeyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Stacy, Enfield

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ernest

Stayed 2 nights in Sep 2025

10/10 Excellent

Donald, CASSVILLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Needed a room for one night. Room was clean. Bed was comfortable. Lobby is very unimpressive. Stay was better than expected and good value.
Stayed 1 night in Sep 2025

10/10 Excellent

Tiara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My GO TO

I always stay at this hotel when I'm in town, feels safe, is quiet, rooms are comfortable, and the service is great!
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Youwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

PEDRO

Stayed 1 night in Aug 2025

10/10 Excellent

Stacy, Enfield

Liked: Cleanliness, amenities
Need a ramp for luggage
Stayed 1 night in Sep 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer service!!

Amazing help checking in. Got an early check in and late checkout without any fuss. Very nice reception.
Stayed 3 nights in Aug 2025

2/10 Terrible

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There were fire crackers lit in front of my door. Woke me up and it sounded like gun shots! Never staying there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sarah

Very clean, staff is great. I will stay here when in town.
Stayed 1 night in Aug 2025

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