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HI San Francisco Downtown Hostel

2.0 star property

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Photo gallery for HI San Francisco Downtown Hostel

Lounge
Lounge
Fridge, microwave
Private Queen Room Ensuite
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
312 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Bed in Men's 4-bed Dormitory

1 bedroom, desk, laptop workspace, blackout curtains

Bed in Men's 4-bed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

1 bedroom, desk, laptop workspace, blackout curtains

Bed in Women's 4-bed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

1 bedroom, desk, laptop workspace, blackout curtains

Bed in Men's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

1 bedroom, desk, laptop workspace, blackout curtains

Bed in Women's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

1 bedroom, desk, laptop workspace, blackout curtains

Bed in All-Gender 6-Bed Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Private Economy Room

1 bedroom, desk, laptop workspace, blackout curtains

Private Economy Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite

Private Twin Room Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite

Private Queen Room Ensuite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

The Herbert Hotel

  • Free WiFi
  • Laundry
  • Extra beds/cots
3.7 out of 5, Good, (1002)
The price is €74
for 1 room
includes taxes & fees
4 Jul - 5 Jul
The Herbert Hotel

About this property

HI San Francisco Downtown Hostel

Hostel with a 24-hour front desk, a short walk to Union Square
Along with coffee/tea in a common area, this smoke-free hostel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
HI San Francisco Downtown Hostel offers 99 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at HI San Francisco Downtown Hostel. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Amenities include locker space, laundry facilities, and a multilingual staff
  • Just a 3-minute walk from Union Square and 14 minutes by foot from Moscone Convention Center
As a guest of HI San Francisco Downtown Hostel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. HI San Francisco Downtown Hostel also features coffee/tea in a common area, laundry facilities, and an ATM.

This San Francisco hostel is smoke free.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

HI San Francisco Downtown Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 207 out of 306 reviews
Rating 8 - Good. 71 out of 306 reviews
Rating 6 - Okay. 14 out of 306 reviews
Rating 4 - Poor. 7 out of 306 reviews
Rating 2 - Terrible. 7 out of 306 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2024

10/10 Excellent

Xinyi

Stayed 2 nights in Feb 2025

10/10 Excellent

Gustavo

Stayed 1 night in Feb 2025

10/10 Excellent

Ma. del Rosario

Stayed 1 night in Feb 2025

10/10 Excellent

Jong Hyun

Stayed 1 night in Feb 2025

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is near the Powell St station which is convenient to go to different part of the city. It is clean and the staff are very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Naledi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place
Stayed 2 nights in Jan 2025

2/10 Terrible

Valeria

Disliked: Amenities
I’m trying to cancel my stay as I’m still at the airport in a different city and the payment I utilized might be a scam from the company I applied for the credit from. Key One (master card). I continue to call to the bank and they just transfer me but I believe they continue to gamble for something is already lost.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Quiet, cheap, clean hostel with good staff. Just gotta fix the elevator. Good kitchen and laundry. Comfortable bed but creaky springs every time you roll over. A convenient location for transport around the city. One block from Union Square. I would stay here again. ps: Lime scooters won’t make it up the hill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a few hostels in the city. This feels the safest and most comfortable.
Stayed 8 nights in Jan 2025

8/10 Good

Geoffrey

Stayed 1 night in Jan 2025

8/10 Good

Thuy Trang

Stayed 1 night in Jan 2025

10/10 Excellent

RANGHAI

Stayed 2 nights in Jan 2025

10/10 Excellent

Rinky

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very unhygienic and disgusting the restroom are not clean and they smell very bad that we wouldn't even use them. I hated staying here every minute
Stayed 1 night in Dec 2024

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 2 nights in Dec 2024

10/10 Excellent

FRANCESCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hamza

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Leslie, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that room where clean and safe. Breakfast and the kitchen was a very nice experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad

Stayed 5 nights in Dec 2024

10/10 Excellent

Mohammad

Stayed 7 nights in Nov 2024

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2024

10/10 Excellent

Florencia

Great experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv in room but had a blessed stay
Stayed 1 night in Nov 2024