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DoubleTree by Hilton San Jose

4.0 star property

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Photo gallery for DoubleTree by Hilton San Jose

Outdoor pool, pool umbrellas, pool loungers
Exterior
Club Room, 1 King Bed
Lobby
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Bar
  • Parking available

Explore the area

View in a map
2050 Gateway Pl, San Jose, CA, 95110
  • PayPal Park
    ‪4 min drive‬
  • SAP Center at San Jose
    ‪4 min drive‬
  • San Jose McEnery Convention Center
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min walk‬

Room options

View all photos for Suite, 1 King Bed, Balcony (Gateway)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Balcony (Gateway)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony

Grand Suite, 1 King Bed, Balcony | Living area

Grand Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Tower (Metro Tower)

8.4 out of 10
Very good
(10 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower (Metro Tower)

7.2 out of 10
Good
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Roll-in Shower)

7.6 out of 10
Good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

7.2 out of 10
Good
(34 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

7.0 out of 10
Good
(45 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Hyatt Place San Jose Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,415 reviews
The price is €117
includes taxes & fees
26 Sept - 27 Sept
Hyatt Place San Jose Airport

About this property

DoubleTree by Hilton San Jose

Hotel in San Jose with 3 restaurants and airport shuttle service
This smoke-free hotel features 3 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy DoubleTree by Hilton San Jose's proximity to the airport. During your stay, you're just a quick walk from Casino M8trix. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus 3 restaurants.
  • Free WiFi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the proximity to the airport and the clean accommodations
  • Just a 5-minute drive from PayPal Park and 6 minutes from SAP Center at San Jose
  • Free airport shuttle service
  • Pets welcome for a fee
DoubleTree by Hilton San Jose offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 48000 square feet (4459 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Jose. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
DoubleTree by Hilton San Jose has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 48,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • IPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 15 to 21 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
DoubleTree by Hilton San Jose offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
DoubleTree San Jose
Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

DoubleTree by Hilton San Jose Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 130 out of 1000 reviews
Rating 2 - Terrible. 138 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 2 nights in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

10/10 Excellent

Eugene

Stayed 1 night in May 2025

10/10 Excellent

Genia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 3 nights in May 2025

10/10 Excellent

angelica

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Great !
Stayed 1 night in May 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dusty

Room was VERY dusty and the sheets were not soft at all. TV only worked part of the time.
Stayed 3 nights in May 2025

8/10 Good

Stephen R

Stayed 1 night in May 2025

8/10 Good

shumei

Liked: Cleanliness
Clean and standard
Stayed 1 night in May 2025

10/10 Excellent

Binyam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking wasn’t free
Stayed 1 night in May 2025

10/10 Excellent

Lanita, Kapolei

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quick, friendly check in!
Stayed 1 night in May 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pay parking lot numerous unsafe potholes.
Stayed 1 night in May 2025

6/10 Okay

JANE

Stayed 4 nights in May 2025

10/10 Excellent

Natali Garcia

Stayed 1 night in May 2025

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Coleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Stayed 1 night in May 2025

10/10 Excellent

Vladimir K

Travelled with family, Travelled with partner
Liked: Amenities
Great staff! Stayed here a number of times and the check in had always been easy. The folks at the bar/restaurant are always gracious as well.
Stayed 1 night in May 2025

6/10 Okay

Marie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

No Good

The hotel needs a remodel for sure! Cleanliness was horrible! The group we went with found bed bugs. The pool outside was not well lit I actually slipped and fell into a palm tree. We normally go every year to this hotel and it seems to have gotten worse. I found a huge dead bug inside the public bathroom! We wouldn’t have stayed but we were at a convention. It’s unfortunate that service has gone down hill.
Stayed 1 night in May 2025

4/10 Poor

Caryn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly

The carpet was smelly and they used too much air freshener to try to cover it up. My chair in my room either had a burn stain or a poop stain, I couldn't tell. Never again.
Stayed 1 night in May 2025

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and old
Stayed 1 night in May 2025

2/10 Terrible

Janet

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!!
Stayed 2 nights in May 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like being charged for parking. It added $30 to the cost of the room. The last time I stayed there it was free. Aside from that I like it quite a lot, but that alone will be enough to make me look elsewhere.
Stayed 1 night in May 2025

4/10 Poor

Christopher Rey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 3 nights in Apr 2025