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Residence Inn by Marriott West Springfield

3.0 star property

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Photo gallery for Residence Inn by Marriott West Springfield

BBQ/picnic Area
Flat-screen TV
Lobby lounge
1 bedroom, premium bedding, desk, blackout curtains
Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
64 Border Way, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Riverdale Center
    ‪14 min walk‬
  • Place, Riverdale Shops
    ‪19 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed

Flat-screen TV

Studio, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(8 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott West Springfield

An indoor pool, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.
During your stay at Residence Inn by Marriott West Springfield, you'll be within walking distance of Olympia Ice Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Just a 4-minute drive from Big E and 13 minutes from Six Flags New England
  • Pets welcome for a fee
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Residence Inn by Marriott West Springfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 326 out of 575 reviews
Rating 8 - Good. 132 out of 575 reviews
Rating 6 - Okay. 62 out of 575 reviews
Rating 4 - Poor. 26 out of 575 reviews
Rating 2 - Terrible. 29 out of 575 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Cozy hotel with great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, spacious as well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was everyone was great !!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great friendly helpful staff, clean room and amenities
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Dorcas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean polite and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clean room and staff was great
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is wonderful place to stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

The inn was perfect for our simple in-and-out. We had everything we needed. The staff was efficient, helpful, and pleasant.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
The room was in good condition
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The two-bedroom suite was spotless and well appointed for two professionals to work out of.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aiisha

Liked: Cleanliness, staff & service, amenities
All around good experience
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

boaz

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is excellent, good breakfast
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fun family spot and close to six flags
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. great service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sayyam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, will book again in the future!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Aaysha

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Katvhleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice great pool and location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dane

Nice room
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dallas Stay

Love the hotel and the food is great! We stay here every year!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend the Residents Inn for anyone looking to stay in the area of Springfield
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Johanna

Disliked: Cleanliness, amenities, property conditions & facilities
My stay was ok for the one night I stayed. The only reason why I’m giving it 1 star is because the TV in the bedroom did not work and when I asked for a discount the manager stated that because I booked with a 3rd party he was not able to give me a discount.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Martha

Liked: Amenities, property conditions & facilities
The room is big and spacious. Had a kitchen and fridge. My only complaint is the pull out bed, the mattress is stained and looks old. Definitely needs to be updated but other than that, it was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wAs a wonderful stay
Stayed 1 night in Dec 2024