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4.6 out of 5

"Room cleaning only 5 days week.Kitchen poorly equipped. " More

By a verified traveller on Sat 14 Mar 2020

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Hotel Description

THB Flora Aparthotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Puerto del Carmen Beach. Free WiFi in public areas, 2 outdoor pools and a restaurant are available. Built in 1987, this 3-star resort has 205 rooms over 2 floors. Each room includes amenities such as free WiFi and a furnished balcony.

  • Air-conditioned rooms with furnished balconies, flat-screen TVs and fridges
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a sauna and aerobics classes
  • Guests speak favourably about the pool and the helpful staff
  • 15 minutes by foot from Puerto del Carmen Beach and a 4-minute drive from Lanzarote Golf Resort

Junior Suite (3 Adults)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Junior Suite (1 Adult)

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Superior Apartment

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Superior Apartment, 1 Bedroom (2 Adults and 2 Children)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Superior Apartment, 1 Bedroom (3 Adults and 1 Child)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms (5 Adutls and 1 Child)

Bed Count 4 Single Beds Maximum Occupancy 6 Max

THB Flora Aparthotel ratings based on 25 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for THB Flora Aparthotel

Everyone (19) Couples (4) Family (1)
3 out of 5
Room cleaning only 5 days week.Kitchen poorly equipped.

Posted by on 14 Mar 2020

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Comment from Hotel Management

28 Mar 2020 by Óscar Sepulveda Director THB Flora ***

Dear Guest, Thank you for your time to post a review about your recent stay with us. We are very glad to know that your stay at our hotel has been enjoyable. We appreciate the wonderful mentions of our services and facilities. We regret to hear about the inconvenient with the wait service, we will ensure to address this with the appropriate department and make the proper corrections. We look forward to welcoming you again at our hotel in the near future. Please do not hesitate to contact us should you require any further assistance. Warm greetings from all of our resort staff, Guest service department

5 out of 5
Staff were friendly and when we asked to move rooms we were accommodated easily. We stayed at Flora 2 and it was quiet and clean. daily entertainment for adults such as archery and shooting.

Posted by on 29 Jan 2020

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Comment from Hotel Management

3 Feb 2020 by Óscar S. Director THB Flora***

Dear guest, All the hotel staff appreciate your comment, it is our best daily motivation. Greetings

5 out of 5
Just a great hotel had all the amenities and great food and heated heated pools !!

Posted by on 21 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Óscar S. Director THB Flora***

Dear Guest, we are really thankful for your wonderful review and for having chosen our facilities to enjoy of your holidays at Puerto del Carmen. It is very pleasant to know that you liked our all inclusive option and you enjoyed all our bars and services, because this is our main aim, that our guests are glad with the services of our facilities. We are looking forward to welcoming you at Hotel THB Flora. Greetings from Lanzarote.

5 out of 5

Posted by on 10 Sep 2019

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Comment from Hotel Management

15 Sep 2019 by Óscar S. Director THB Flora***

Estimado Huésped le damos las gracias por su comentario. Un saludo

4 out of 5

Posted by on 3 Sep 2019

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Comment from Hotel Management

4 Sep 2019 by Óscar S. Director THB Flora

Dear Guest, First of all I wanted to thank you for taking the time to leave your opinion and for choosing THB Flora for your holidays in Lanzarote. I am very happy to know that you enjoyed your holidays, I would like to remember that our guests opinions are very important for us as it helps us to improve our services. With kind regards,

5 out of 5
Great location, Great staff, Great facilities, Great food. Best holidays so far

Posted by on 24 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Óscar S. Director THB Flora***

Dear Guest, On behalf of the Management and all the staff, we would like to thank you for all your nice comments about this hotel and our service. We are glad to know that you spent a pleasant holiday and it would be an honor for us to be able to welcoming you again in the near future. Once again, thank you for sharing a review and for your kind words commending THB Flora***. Yours sincerely,

5 out of 5
Very good hotel and food of very good quality! Little remote especially for people wanting to be in the hub of things! Some staff rather aloof! On the whole a sound hotel

Posted by on 4 Jun 2019

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Comment from Hotel Management

14 Jun 2019 by Óscar S. Director THB Flora***

Dear Guest, First of all I wanted to thank you for taking the time to leave your opinion and for choosing the THB Flora Hotel for your holidays in Lanzarote. I am very happy to know that we could meet your expectations and that you could enjoy your stay in our hotel. We all do hope to welcome you back soon again for another fantastic stay! With kind regards

5 out of 5
Apartments are lovely and clean, bright and modern. Great showers. All staff, including cleaners were friendly. Grounds are beautiful. Restaurant staff were particularly friendly but as I said all staff were very friendly and helpful. I had only breakfast at the restaurant but the choice was great and catered for everyone. Overall a lovely place to stay.

Posted by on 15 May 2019

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Comment from Hotel Management

22 May 2019 by Óscar S. Director THB Flora***

Dear Guest, First of all I wanted to thank you for taking the time to leave your opinion and for choosing the THB Flora Hotel for your holidays in Lanzarote. I am very happy to know that we could meet your expectations and that you could enjoy your stay in our hotel. We all do hope to welcome you back soon again for another fantastic stay! With kind regards,

5 out of 5
Property is very nice and well located, rooms are very spacious and clean.

Posted by on 24 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by Óscar S. Director THB Flora***

Dear Guest, Thank you for leaving us your kind review. We are thrilled to hear that you have had a wonderful time with us. We could not be more grateful for such a great review. We will ensure to congratulate everyone in our team for their endless efforts to assure that you make the most of your vacation at our resort. We look forward welcoming you back in the near future. Please do not hesitate to contact us for any assistance. Sunny greetings from Lanzarote,

4 out of 5
Good location, clean and tidy. The Staff member upon check-in wasn't very pleasant! The rest of the staff were lovely. The breakfast buffet was great, rooms made up 3 of the 5 days we were there so we did need to request clean towels. Sunbed situation can be a pain... Sunbed hoggers everywhere!

Posted by on 5 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Óscar S. Director THB Flora***

Dear Guest, Thank you very much for sharing your impressions about THB Flora***. Be sure that we take good notes of all your comments. We very much appreciate the opportunity you give us to improve our service. We regret to know that the hotel, in some points, did not correspond with your expectations. Nevertheless, we hope that, overall, you spent a nice holiday. Once again, thank you for your review. Yours sincerely,

All-inclusive Details

All-inclusive room rates at THB Flora Aparthotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Kids' club

  • Supervised activities for children between 4 and 12 years old

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Surcharge for premium or imported non-alcoholic beverages

Property Features

Some rates at THB Flora Aparthotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. THB Flora Aparthotel offers its guests a complimentary water park, 2 the outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A kids' pool, a terrace, and a free kid's club are also featured at the family-friendly THB Flora Aparthotel. A complete renovation of THB Flora Aparthotel was completed in January 2019. Smoking is allowed in designated areas at this Mediterranean Tias resort.

  • 205 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1987
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Arrecife (ACE-Lanzarote) (10.1 km / 6.3 mi)

Room Amenities

THB Flora Aparthotel offers 205 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower. This Tias resort provides complimentary wireless Internet access. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in January 2019.

  • Private balcony (furnished)
  • Separate bedroom
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Shower
  • Cots (free)
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

THB Flora Aparthotel has a restaurant on site.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Fitness classes on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flora THB
  • THB Flora
  • THB Flora Hotel
  • THB Flora Hotel Tias
  • THB Flora Tias
  • THB Flora Resort Tias
  • THB Flora
  • THB Flora Aparthotel Tias
  • THB Flora Aparthotel Resort
  • THB Flora Aparthotel Resort Tias

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.