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Hotel Puerto de las Nieves

Property class: 4

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Photo gallery for Hotel Puerto de las Nieves

Beach nearby
Interior
Interior
Indoor pool, seasonal outdoor pool
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Gym

Explore the area

View in a map
Alcalde Jose de Armas S/N, Agaete, 35480
  • Place, Las Palmas Beaches
    ‪2 min walk‬
  • Place, Agaete Natural Pools
    ‪7 min walk‬
  • Place, Agaete Valley
    ‪19 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪63 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double with extra bed

Minibar, in-room safe, desk, blackout curtains

Double with extra bed

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About this property

Hotel Puerto de las Nieves

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Hotel Puerto de las Nieves offers 30 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hotel Puerto de las Nieves, you're just a quick walk from Las Palmas Beaches. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Las Palmas Beaches and 4 minutes by foot from Agaete Ferry Dock
  • Airport shuttle service available for a fee
Hotel Puerto de las Nieves offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Spa services, a library, and an arcade/game room are also featured at the business-friendly Hotel Puerto de las Nieves. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Agaete hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10 AM.
Hotel Puerto de las Nieves has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages

Accessibility

  • Lift

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Puerto las Nieves Agaete
Hotel Puerto las Nieves
Puerto las Nieves Agaete
Puerto las Nieves
Puerto De Las Nieves Agaete
Hotel Puerto de las Nieves Hotel
Hotel Puerto de las Nieves Agaete
Hotel Puerto de las Nieves Hotel Agaete

Hotel Puerto de las Nieves Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 204 reviews
Rating 8 - Good. 72 out of 204 reviews
Rating 6 - Okay. 17 out of 204 reviews
Rating 4 - Poor. 2 out of 204 reviews
Rating 2 - Terrible. 0 out of 204 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, nice breakfast with good variety, very good location, close to every thing, staff very helpful
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy stay in a classic style of hotel. Very short walk to Port town amenities (hint: walk south from hotel, not to the ocean). Extensive breakfast offerings. Spacious rooms. Fairly quiet area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - lovely staff. True, bits of this hotel could do with a face-lift. But generally, it's a great value hotel in an excellent location. Very good breakfast too. Would definitely stay again.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Raoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Charming hotel with a fantastic spa.
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel and spa was wonderful 10/10
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance to great harbor restaurants, and also a quick drive to the ferry. Secure parking below the hotel is an added feature!!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spa and thermarium
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Good location, big rooms and value for money

Great location, big rooms if little old fashioned. Good value. Only downside, poor breakfast.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and comfortable hotel.

Hotel is in great location. The outside of the hotel looks a bit jaded the inside is old fashioned but very clean. The staff are very courteous and helpful. Spa is actually much nicer than I expected. Breakfast very good. Second floor rooms have balconies which is very nice.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

We stayed for two nights and found it very comfortable. The room was a good size, the bathroom was clean and the balcony was huge! The pool was warm and very relaxing. You do need to pay extra for the sauna though. It’s €10/pp. The breakfast was basic but good enough to start the day. The scrambled eggs were really nice.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Low key and a bit old fashioned but in a fantastically ideal location for the sea front and the restaurants or bars. My room and individual balcony felt huge. I would very happily return here in an instant.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fabulous building, shades of an old steam ship of faded grandeur, but all the more beautiful because of it, our room was very spacious. The spa pool was great. The breakfast very canarian, but lots of it. Then staff were happy, considerate and helpful. The town is VERY quiet, but it is mid December when I am writing this.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
I made a very last minute change of plans and checked out of my previous hotel a day earlier than expected and was lucky enough to have found this hotel. It was reasonably priced, perfectly located, I found parking to be easy but I think I was lucky I found a spot immediately. The hotel staff were lovely. Thank You!
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

If u cant find anything else

I had high hopes for Hotel Puerto de Las Nieves given its location, but the stay was a letdown. The room felt worn and neglected, with old fixtures and poor cleanliness. The breakfast was equally underwhelming—stale bread, canned fruit, and a painfully slow orange juice machine. The coffee tasted like it had been reused a few times. Items weren’t restocked, and guests were left standing around waiting. We tried the “spa”, more like a damp, over-chlorinated space that felt more stressful than relaxing. The room itself was dark, cold, and uninviting, with sagging mattresses and poor lighting. There were also very few sockets so good luck charging ur phone. By the time we checked out, I honestly understood why the receptionist didn’t bother to ask how our stay had been or say goodbye—she probably knew the answer.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and quiet, breakfast was good and pool and jacuzzi was relaxing, fresh and modern with water jets and massaging loungers in the pool A few things not good such as no English speaking staff, had to rely on Google translate, no English channels on TV, it's the most widely spoken language in the world. We were there for four nights, the first two nights we were wakened by a garbage truck outside at 3.30am, it went on for fifteen minutes, very loud. We asked to change rooms from 208 to 202 which was so much better, so quiet and with our own terrace with a lovely view. The first morning we didn't say we didn't want housekeeping, there wasn't a sign to put outside the door, also we'd only checked in the night before. On returning after a walk I found my flip-flops I'd brought for the pool had been thrown out, I'd left them in a bag in the bathroom, the maids when questioned via the receptionist kept saying they hadn't seen them, but they never admitted to throwing them out, after no luck finding them the head receptionist compensated me 5 euros to replace them, it was an inconvenience as I needed them for the pool and had to make do with training shoes.
Stayed 4 nights in Jan 2023
Verified review

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Gutes Frühstück. Leider war die Sauna geschlossen, schade bei einem Wellness Hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities
Excellent petit hôtel rétro rénové dans les années 80. Le personnel est très accueillant et les prestations excellentes. Spa , parking, petit déjeuner de qualité. Nous reviendrons. Merci
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra och gratis garage parkering
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Enrico

Liked: Cleanliness, staff & service, room comfort
Camera un po’ datata ma pulita e personale molto gentile Buona colazione e assortita
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ramon Purroy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen sitio
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon petit-déjeuner Chambre propre Literie confortable Manque de prises près des lits
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Thuc Linh

Liked: Cleanliness, amenities, property conditions & facilities
Très chouette hôtel très bien placé, à qques minutes de marche de la piscine naturelle d'Agaete et de la plage. Chambre spacieuse, parking en sous-sol très étroit mais qui est fort pratique. Très bon petit déjeuner, le spa est un pur bonheur
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Stéphane

Liked: Cleanliness, property conditions & facilities, room comfort
Accueil très agréable. Services efficaces. Chambre parfaite avec leur petit style rétro.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique decoration Calme Personnel tres sympthique et disponible Excellent petit déjeuner varié et copieux Produits frais Tres propre
Stayed 1 night in Sep 2025
Verified review

8/10 Good

FOUAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Bien propre et confortable
Stayed 1 night in Aug 2025