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Sunprime Pollensa Bay

3.5 star property

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Photo gallery for Sunprime Pollensa Bay

Breakfast, lunch, dinner served; pool views
Lobby sitting area
Breakfast, lunch, dinner served; pool views
Luxury Double or Twin Room, Balcony, Sea View
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Carrer Maria Antonia Salva, 2, Alcúdia, Balearic Islands, 07400
  • Place, Platja des Morer Vermell
    ‪2 min walk‬
  • Place, Playa de Sant Joan
    ‪19 min walk‬
  • Place, Roman Remains of Pollentia
    ‪6 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪48 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Basic Double or Twin Room

In-room safe, individually decorated, individually furnished, desk

Basic Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room (Pool view)

Double or Twin Room (Pool view) | View from room

Double or Twin Room (Pool view)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room (Sea view)

View from room

Double or Twin Room (Sea view)

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Sea View

In-room safe, individually decorated, individually furnished, desk

Single Room, Sea View

  • 15 sq m
  • Sea view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double or Twin Room, Balcony

In-room safe, individually decorated, individually furnished, desk

Basic Double or Twin Room, Balcony

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double or Twin Room, Balcony, Sea View

In-room safe, individually decorated, individually furnished, desk

Basic Double or Twin Room, Balcony, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Double or Twin Room, Balcony

Grand Double or Twin Room, Balcony

Grand Double or Twin Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double or Twin Room, Balcony, Sea View

Luxury Double or Twin Room, Balcony, Sea View

Luxury Double or Twin Room, Balcony, Sea View

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Sunprime Pollensa Bay

Hotel on the beach, with seasonal outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services. Weekly housekeeping is available.
Sunprime Pollensa Bay offers 163 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Alcúdia hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Sunprime Pollensa Bay, you're just a quick walk from Platja des Morer Vermell. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • 14 minutes by car from Playa de Muro and 14 minutes from Pollensa Port
Some rates at Sunprime Pollensa Bay are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunprime Pollensa Bay offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sunprime Pollensa Bay. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sunprime Pollensa Bay was completed in March 2022.

Smoking is allowed in designated areas at this Mediterranean Alcúdia hotel.

Onsite venue - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

All-inclusive room rates at Sunprime Pollensa Bay are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Books
  • Evening entertainment
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Built in 1965
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - March 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 14 2025 to March 17 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

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