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Mandarin Oriental, Boston

5.0 star property

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Photo gallery for Mandarin Oriental, Boston

Lobby
Royal Suite, 1 King Bed
Royal Suite, 1 King Bed
Point of interest
Breakfast, lunch, dinner served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

Map
776 Boylston St, Boston, MA, 02199
  • Newbury Street
    ‪1 min walk‬
  • Copley Square
    ‪5 min walk‬
  • Fenway Park
    ‪16 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, City View

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Residential)

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Suite, 1 King Bed (Residential)

10.0 out of 10
Exceptional
(1 review)
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premier)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed (Premier)

10.0 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Premier)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Double Room (Premier)

9.6 out of 10
Exceptional
(4 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

  • 242 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Back Bay)

Suite, 1 King Bed, Corner (Back Bay) | Living room

Suite, 1 King Bed, Corner (Back Bay)

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 158 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Mandarin Oriental, Boston

Luxury hotel with a full-service spa connected to a shopping center in Boston
This hotel features a full-service spa, a restaurant, and a health club. Other amenities include a bar/lounge, a sauna, and WiFi in public areas.
Mandarin Oriental, Boston offers 148 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Mandarin Oriental, Boston has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the room service at Mandarin Oriental, Boston. During your stay, you'll be connected to a shopping center, and just a quick walk from Copley Square. Enjoy features like a full-service spa, a restaurant, and a gym.
  • Enjoy local and international cuisine while dining at Ramsay's Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Treat yourself to hydrotherapy, reflexology, or aromatherapy at The Spa at Mandarin Oriental, Boston
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the room service and the helpful staff
  • Steps from Newbury Street and The Shops at Prudential Center
  • Cats and dogs welcome for a fee
Mandarin Oriental, Boston offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Mandarin Oriental, Boston. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Ramsay's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, French, German, Hindi, Italian, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 72 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 to 65 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ramsay's Kitchen

Things to do

  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 65 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston
Mandarin Oriental, Boston Hotel
Mandarin Oriental, Boston Boston
Mandarin Oriental, Boston Hotel Boston

Mandarin Oriental, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 270 out of 347 reviews
Rating 8 - Good. 46 out of 347 reviews
Rating 6 - Okay. 15 out of 347 reviews
Rating 4 - Poor. 9 out of 347 reviews
Rating 2 - Terrible. 7 out of 347 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Mandarin Oriental Hotel. They upgraded us because the room we booked was not ready yet. The hotel is safe and connects to the Prudential mall for shopping and more dining options. The staff and service were exemplary. We will definitely stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

XUEFEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our four nights stay at mandarin Oriental Boston. The room was spacious and room service was top notch. Will be back in the near future.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Feb 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful luxury hotel worth the price

We had a lovely stay here. Beautiful spa that we took advantage of even though we didn’t book an appointment. Very welcoming and helpful staff. In the heart of boston. will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the delay in check-in, excellent.
Stayed 1 night in Feb 2025

4/10 Poor

Lizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a guest for three nights this week and stayed on the 8th floor. Room 828. My entire stay I had guards and random men in suits pacing on my floor, in front of the elevator and sitting across from my door. At times I very worried to leave. And I felt uncomfortable walking the hallways with all these people. What was going on? Was a high profile person in the hotel? Was there a safety issue? No one would tell me what was going on. I want to know. I’m still anxious about it. It was incredibly uncomfortable as a single women staying in a hotel alone. What was happening where I wasn’t even allowed to be notified? Was my safety at risk? And if someone else was being protected, why couldn’t the hotel just have the decency to tell me, so that I knew what was going on. This was immensely unprofessional behavior. I paid to stay here also, and a lot of money. And this situation on my floor made it so uncomfortable. It was near unbearable. This is a very nice hotel in theory but the lack of communication and leaving guests in the dark like this made it such a horrible and vulnerable experience. What was going on? I’m still anxious about it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zhimin, Irvine

Stayed 8 nights in Dec 2024

10/10 Excellent

GIOSHANNY

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend to anyone staying a night in Boston
Stayed 1 night in Jan 2025

10/10 Excellent

Hayrettin

Stayed 1 night in Dec 2024

10/10 Excellent

brooke

Stayed 1 night in Dec 2024

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is simply amazing. Highly recommended.
Stayed 5 nights in Dec 2024

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Mandarin for New Year’s Eve. Everything was exquisite!
Stayed 1 night in Dec 2024

10/10 Excellent

Devaraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Hannah, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Soohyang

Liked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s definitely a cut above standard hotels.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The legendary, almost mystical, service and attention to detail that is the hallmark of excellence at a Mandarin Oriental? Look no further. Add in the incomparable location within Back Bay Newbury St. With Gordon Ramsey as its “hotel restaurant”, there really is nothing further to be said. The best of Boston.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Nov 2024

10/10 Excellent

Chiara and Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Naushad, Bulimba

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel and staff.
Stayed 4 nights in Nov 2024