"The spa area was brilliant. However, the classic bedrooms were very very dated. Much needed renovation needed for these older bedrooms. Unless we retu ... " More
12 Nov 2019 by Julie Bunce
Dear Anonymous, Thank you for your review, I am sorry to hear that your room wasn't to your expectations. We are currently halfway through a refurbishment to all of the bedrooms and are hoping for completion very soon. I hope we can welcome you back in the near future and experience a stay in a newly refurbished room. kind regards, Julie Bunce
4 Nov 2019 by Julie Bunce
Dear Anonymous, Thank you for sharing this review from your recent visit, I am pleased to see that you had an enjoyable time and we hope to see you return in the near future. Kind regards, Julie Bunce
30 Apr 2019 by Lucy
Dear Anonymous, many thanks for your review. I am sorry to hear this, I will be sure to pass your comments on promptly to the relevant team to make the necessary improvements. Kind regards, Lucy, Guest Engagement Manager
18 Jan 2019 by Lucy, Guest Engagement Manager
Hi, Many thanks for your review. Kind Regards,
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. A health club, a library, and a terrace are also featured at the eco-certified Hoar Cross Hall. Self parking is free. This 4-star Burton on Trent hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hoar Cross Hall offers 96 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Burton on Trent hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests are served a free full breakfast.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Please note that spa facility and pool access is not included (subject to availability, fee applies). Gym access is available from 3 PM on the check-in date until 11 AM on the check-out date.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.